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Autonomous planning has been an ongoing pursuit since the inception of artificial intelligence. Based on curated problem solvers, early planning agents could deliver precise solutions for specific tasks but lacked generalization. The…

Artificial Intelligence · Computer Science 2024-10-17 Jian Xie , Kexun Zhang , Jiangjie Chen , Siyu Yuan , Kai Zhang , Yikai Zhang , Lei Li , Yanghua Xiao

The increasing deployment of autonomous AI agents on the web is hampered by a fundamental misalignment: agents must infer affordances from human-oriented user interfaces, leading to brittle, inefficient, and insecure interactions. To…

Human-Computer Interaction · Computer Science 2025-11-17 Sven Schultze , Meike Verena Kietzmann , Nils-Lucas Schönfeld , Ruth Stock-Homburg

Natural language interfaces to tabular data must handle ambiguities inherent to queries. Instead of treating ambiguity as a deficiency, we reframe it as a feature of cooperative interaction where users are intentional about the degree to…

Artificial Intelligence · Computer Science 2026-03-04 Daniel Gomm , Cornelius Wolff , Madelon Hulsebos

In high-stakes domains like healthcare, users often expect that sharing personal information with machine learning systems will yield tangible benefits, such as more accurate diagnoses and clearer explanations of contributing factors.…

Machine Learning · Computer Science 2026-03-18 Louisa Cornelis , Guillermo Bernárdez , Haewon Jeong , Nina Miolane

Evaluating large language models typically relies on human-authored benchmarks, reference answers, and human or single-model judgments, approaches that scale poorly, become quickly outdated, and mismatch open-world deployments that depend…

Artificial Intelligence · Computer Science 2026-02-04 Yanki Margalit , Erni Avram , Ran Taig , Oded Margalit , Nurit Cohen-Inger

Intelligent agents such as robots are increasingly deployed in real-world, safety-critical settings. It is vital that these agents are able to explain the reasoning behind their decisions to human counterparts; however, their behavior is…

Machine Learning · Computer Science 2023-12-01 Xijia Zhang , Yue Guo , Simon Stepputtis , Katia Sycara , Joseph Campbell

Several approaches have been developed for answering users' specific questions about AI behavior and for assessing their core functionality in terms of primitive executable actions. However, the problem of summarizing an AI agent's broad…

Artificial Intelligence · Computer Science 2022-05-31 Pulkit Verma , Shashank Rao Marpally , Siddharth Srivastava

Large language model-based web agents have demonstrated strong performance on realistic web interaction tasks. However, existing evaluations are predominantly conducted under relatively stable and well-behaved interaction conditions, which…

Software Engineering · Computer Science 2026-04-21 Haoyue Bai , Dong Wang , Long Chen , Bingguang Hao , Pengyang Shao , Yonghui Yang , Yicheng He , Chenyi Zhuang

Large language models (LLMs) must often respond to highly ambiguous user requests. In such cases, the LLM's best response may be to ask a clarifying question to elicit more information. Existing LLMs often respond by presupposing a single…

Computation and Language · Computer Science 2025-03-19 Michael J. Q. Zhang , W. Bradley Knox , Eunsol Choi

The rise of personal assistant agents, e.g., OpenClaw, highlights the growing potential of large language models to support users across everyday life and work. A core challenge in these settings is proactive assistance, since users often…

Artificial Intelligence · Computer Science 2026-05-20 Haoran Zhang , Luxin Xu , Zhilin Wang , Runquan Gui , Shunkai Zhang , Haodi Lei , Zihao He , Bingsu He , Chicheng Qin , Tong Zhu , Xiaoye Qu , Yang Yang , Yu Cheng , Yafu Li

As digitalization and cloud technologies evolve, the web is becoming increasingly important in the modern society. Autonomous web agents based on large language models (LLMs) hold a great potential in work automation. It is therefore…

Artificial Intelligence · Computer Science 2025-10-09 Tianci Xue , Weijian Qi , Tianneng Shi , Chan Hee Song , Boyu Gou , Dawn Song , Huan Sun , Yu Su

Large language models encode knowledge in various domains and demonstrate the ability to understand visualizations. They may also capture visualization design knowledge and potentially help reduce the cost of formative studies. However, it…

Human-Computer Interaction · Computer Science 2025-05-13 Zekai Shao , Yi Shan , Yixuan He , Yuxuan Yao , Junhong Wang , Xiaolong , Zhang , Yu Zhang , Siming Chen

Transcending human cognitive limitations represents a critical frontier in LLM training. Proprietary agentic systems like DeepResearch have demonstrated superhuman capabilities on extremely complex information-seeking benchmarks such as…

Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…

Information Retrieval · Computer Science 2026-01-12 Muhammad Mufti , Omar Hammad , Mahfuzur Rahman

Recent advances in large language models (LLMs) offer new opportunities for recommender systems by capturing the nuanced semantics of user interests and item characteristics through rich semantic understanding and contextual reasoning. In…

Information Retrieval · Computer Science 2026-02-26 Deogyong Kim , Junseong Lee , Jeongeun Lee , Changhoe Kim , Junguel Lee , Jungseok Lee , Dongha Lee

We present Persona-L, a novel approach for creating personas using Large Language Models (LLMs) and an ability-based framework, specifically designed to improve the representation of users with complex needs. Traditional methods of persona…

Human-Computer Interaction · Computer Science 2024-09-25 Lipeipei Sun , Tianzi Qin , Anran Hu , Jiale Zhang , Shuojia Lin , Jianyan Chen , Mona Ali , Mirjana Prpa

Testing conversational AI systems at scale across diverse domains necessitates realistic and diverse user interactions capturing a wide array of behavioral patterns. We present a novel multi-agent framework for realistic, explainable human…

Human-Computer Interaction · Computer Science 2026-01-23 Hareeshwar Karthikeyan

Explanations of an AI's function can assist human decision-makers, but the most useful explanation depends on the decision's context, referred to as the downstream task. User studies are necessary to determine the best explanations for each…

Human-Computer Interaction · Computer Science 2024-09-20 Eura Nofshin , Esther Brown , Brian Lim , Weiwei Pan , Finale Doshi-Velez

With the advancement of web techniques, they have significantly revolutionized various aspects of people's lives. Despite the importance of the web, many tasks performed on it are repetitive and time-consuming, negatively impacting overall…

Artificial Intelligence · Computer Science 2025-08-06 Liangbo Ning , Ziran Liang , Zhuohang Jiang , Haohao Qu , Yujuan Ding , Wenqi Fan , Xiao-yong Wei , Shanru Lin , Hui Liu , Philip S. Yu , Qing Li

While web agents gained popularity by automating web interactions, their requirement for interface access introduces significant privacy risks that are understudied, particularly from users' perspective. Through a formative study (N=15), we…

Human-Computer Interaction · Computer Science 2025-09-16 Shuning Zhang , Yutong Jiang , Rongjun Ma , Yuting Yang , Mingyao Xu , Zhixin Huang , Xin Yi , Hewu Li