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Personalization has traditionally depended on platform-specific user models that are optimized for prediction but remain largely inaccessible to the people they describe. As LLM-based assistants increasingly mediate search, shopping,…

Information Retrieval · Computer Science 2026-04-23 Jiahao Liu , Mingzhe Han , Guanming Liu , Weihang Wang , Dongsheng Li , Hansu Gu , Peng Zhang , Tun Lu , Ning Gu

When automating plan generation for a real-world sequential decision problem, the goal is often not to replace the human planner, but to facilitate an iterative reasoning and elicitation process, where the human's role is to guide the AI…

Artificial Intelligence · Computer Science 2026-04-10 Guilhem Fouilhé , Rebecca Eifler , Antonin Poché , Sylvie Thiébaux , Nicholas Asher

User models in information retrieval rest on a foundational assumption that observed behavior reveals intent. This assumption collapses when the user is an AI agent privately configured by a human operator. For any action an agent takes, a…

User queries are often underspecified and may admit multiple valid interpretations. Rather than silently making assumptions about the user's intent, a helpful assistant should surface such ambiguity by asking a clarifying question. Doing so…

Computation and Language · Computer Science 2026-05-26 Jinyan Su , Claire Cardie

The query suggestion or auto-completion mechanisms help users to type less while interacting with a search engine. A basic approach that ranks suggestions according to their frequency in the query logs is suboptimal. Firstly, many candidate…

Information Retrieval · Computer Science 2013-12-06 Eugene Kharitonov , Craig Macdonald , Pavel Serdyukov , Iadh Ounis

Estimating the persuasiveness of messages is critical in various applications, from recommender systems to safety assessment of LLMs. While it is imperative to consider the target persuadee's characteristics, such as their values,…

Computation and Language · Computer Science 2026-04-21 Sejun Park , Yoonah Park , Jongwon Lim , Yohan Jo

Large Language Model (LLM)-based mobile agents have made significant performance advancements. However, these agents often follow explicit user instructions while overlooking personalized needs, leading to significant limitations for real…

Computation and Language · Computer Science 2026-01-29 Shuoxin Wang , Chang Liu , Gowen Loo , Lifan Zheng , Kaiwen Wei , Xinyi Zeng , Jingyuan Zhang , Yu Tian

Recent advances in agentic AI are shifting automation from discrete tools to proactive multi-agent systems that coordinate multi-specialized capabilities behind unified interfaces. However, today's agent systems typically rely on hard-coded…

Artificial Intelligence · Computer Science 2026-05-01 Giuseppe Arbore , Andrea Sillano , Luigi De Russis

Language models have recently achieved strong performance across a wide range of NLP benchmarks. However, unlike benchmarks, real world tasks are often poorly specified, and agents must deduce the user's intended behavior from a combination…

Computation and Language · Computer Science 2022-12-22 Alex Tamkin , Kunal Handa , Avash Shrestha , Noah Goodman

While role-playing agents excel in short-term interactions, long-term conversations overwhelm context windows, motivating external memory frameworks. Current systems typically rely on persona-agnostic summarization, which records facts…

Computation and Language · Computer Science 2026-05-26 Rongsheng Zhang , Ruofan Hu , Weijie Chen , Jiji Tang , Junnan Ren , Wanying Wu , Xunuoyan Chen , Tangjie Lv , Tao Jin , Zhou Zhao

Understanding what a user believes and intends is central to building effective agent assistants. This ability is often evaluated through Theory-of-Mind (ToM) tasks, where success requires reasoning from the user's perspective. However,…

Computation and Language · Computer Science 2026-05-28 Cheng Qian , Jiayu Liu , Heng Ji

Aligning language models with human preferences presents significant challenges, particularly in achieving personalization without incurring excessive computational costs. Existing methods rely on reward signals and additional annotated…

Computation and Language · Computer Science 2025-06-12 Xiaotian Zhang , Ruizhe Chen , Yang Feng , Zuozhu Liu

Decision making in crucial applications such as lending, hiring, and college admissions has witnessed increasing use of algorithmic models and techniques as a result of a confluence of factors such as ubiquitous connectivity, ability to…

Artificial Intelligence · Computer Science 2020-09-08 G Roshan Lal , Sahin Cem Geyik , Krishnaram Kenthapadi

Multimodal large-scale models have significantly advanced the development of web agents, enabling perception and interaction with digital environments akin to human cognition. In this paper, we argue that web agents must first acquire…

Explanation in machine learning and related fields such as artificial intelligence aims at making machine learning models and their decisions understandable to humans. Existing work suggests that personalizing explanations might help to…

Machine Learning · Computer Science 2019-04-29 Johanes Schneider , Joshua Handali

Web agents have shown great promise in performing many tasks on ecommerce website. To assess their capabilities, several benchmarks have been introduced. However, current benchmarks in the e-commerce domain face two major problems. First,…

Computation and Language · Computer Science 2026-04-22 Xianren Zhang , Shreyas Prasad , Di Wang , Qiuhai Zeng , Suhang Wang , Wenbo Yan , Mat Hans

A/B testing experiment is a widely adopted method for evaluating UI/UX design decisions in modern web applications. Yet, traditional A/B testing remains constrained by its dependence on the large-scale and live traffic of human…

Human-Computer Interaction · Computer Science 2026-03-12 Yuxuan Lu , Ting-Yao Hsu , Hansu Gu , Limeng Cui , Yaochen Xie , William Headden , Bingsheng Yao , Akash Veeragouni , Jiapeng Liu , Sreyashi Nag , Jessie Wang , Dakuo Wang

Human decision-makers often face choices about complex cases with many potentially relevant features, but limited bandwidth to inspect and integrate all available information. In such settings, we study algorithms that highlight a small…

Computer Science and Game Theory · Computer Science 2026-04-27 Yifan Guo , Jann Spiess

As large language model (LLM)-based agents become increasingly integrated into daily digital interactions, their ability to reason across long interaction histories becomes crucial for providing personalized and contextually aware…

Machine Learning · Computer Science 2025-12-05 Andy Chung , Yichi Zhang , Kaixiang Lin , Aditya Rawal , Qiaozi Gao , Joyce Chai

This paper presents ReasoningRec, a reasoning-based recommendation framework that leverages Large Language Models (LLMs) to bridge the gap between recommendations and human-interpretable explanations. In contrast to conventional…

Information Retrieval · Computer Science 2024-10-31 Millennium Bismay , Xiangjue Dong , James Caverlee