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Related papers: Towards a Science of AI Agent Reliability

200 papers

This paper establishes a rigorous measurement science for AI agent reliability, providing a foundational framework for quantifying consistency under semantically preserving perturbations. By leveraging $U$-statistics for output-level…

Artificial Intelligence · Computer Science 2026-05-12 Harsh Raj , Niranjan Orkat , Suvrorup Mukherjee , Aritra Guha , Cheryl Flynn , Subhabrata Majumdar

Current agentic AI benchmarks predominantly evaluate task completion accuracy, while overlooking critical enterprise requirements such as cost-efficiency, reliability, and operational stability. Through systematic analysis of 12 main…

Artificial Intelligence · Computer Science 2025-11-19 Sushant Mehta

As AI agents proliferate across industries and applications, evaluating their performance based solely on infrastructural metrics such as latency, time-to-first-token, or token throughput is proving insufficient. These metrics fail to…

Artificial Intelligence · Computer Science 2025-11-12 Waseem AlShikh , Muayad Sayed Ali , Brian Kennedy , Dmytro Mozolevskyi

As industry reports claim agentic AI systems deliver double-digit productivity gains and multi-trillion dollar economic potential, the validity of these claims has become critical for investment decisions, regulatory policy, and responsible…

Computers and Society · Computer Science 2025-10-03 Kiana Jafari Meimandi , Gabriela Aránguiz-Dias , Grace Ra Kim , Lana Saadeddin , Allie Griffith , Mykel J. Kochenderfer

The creation of effective governance mechanisms for AI agents requires a deeper understanding of their core properties and how these properties relate to questions surrounding the deployment and operation of agents in the world. This paper…

Computers and Society · Computer Science 2025-05-01 Atoosa Kasirzadeh , Iason Gabriel

Contemporary benchmarks for agentic artificial intelligence (AI) frequently evaluate safety through isolated task-level accuracy thresholds, implicitly treating autonomous systems as single points of failure. This single-channel paradigm…

Computers and Society · Computer Science 2026-02-24 Nelu D. Radpour

Agentic AI systems -- Large Language Models (LLMs) augmented with planning, tool use, memory, and long-horizon interactions -- can execute complex tasks autonomously, but their multi-step trajectories introduce new failure modes that…

Artificial Intelligence · Computer Science 2026-05-26 Jinhu Qi , Muzhi Li , Jiahong Liu , Yuqin Shu , Dianzhi Yu , Shicheng Ma , Wenqian Cui , Yiyang Zhao , Yiyi Chen , Ruoxi Jiang , Irwin King , Zenglin Xu

AI agents are an exciting new research direction, and agent development is driven by benchmarks. Our analysis of current agent benchmarks and evaluation practices reveals several shortcomings that hinder their usefulness in real-world…

Machine Learning · Computer Science 2024-07-02 Sayash Kapoor , Benedikt Stroebl , Zachary S. Siegel , Nitya Nadgir , Arvind Narayanan

Long-lived AI agents are increasingly deployed as persistent operational systems, yet they are still evaluated like freshly initialized models. Day-one benchmarks miss a basic systems question: how long does an agent remain reliable after…

Artificial Intelligence · Computer Science 2026-05-27 Jianing Zhu , Yeonju Ro , John Robertson , Kevin Wang , Junbo Li , Haris Vikalo , Aditya Akella , Zhangyang Wang

Computer-use agents have rapidly improved on real-world tasks such as web navigation, desktop automation, and software interaction, in some cases surpassing human performance. Yet even when the task and model are unchanged, an agent that…

Artificial Intelligence · Computer Science 2026-04-21 Gonzalo Gonzalez-Pumariega , Saaket Agashe , Jiachen Yang , Ang Li , Xin Eric Wang

Agent benchmarks typically report only final outcomes: pass or fail. This threatens evaluation credibility in three ways. First, scores may be inflated or deflated by shortcuts and benchmark artifacts, misrepresenting capability. Second,…

Artificial intelligence (AI) systems are deployed as collaborators in human decision-making. Yet, evaluation practices focus primarily on model accuracy rather than whether human-AI teams are prepared to collaborate safely and effectively.…

Human-Computer Interaction · Computer Science 2026-03-20 Min Hun Lee

The benchmarks used to evaluate AI agents in security-critical roles suffer from crucial weaknesses. Building on recent empirical evidence, we characterize three core challenges that undermine security evaluations: benchmark…

Cryptography and Security · Computer Science 2026-05-22 Sahar Abdelnabi , Chris Hicks , Konrad Rieck , Ahmad-Reza Sadeghi

Artificial intelligence (AI) systems have become increasingly popular in many areas. Nevertheless, AI technologies are still in their developing stages, and many issues need to be addressed. Among those, the reliability of AI systems needs…

Software Engineering · Computer Science 2021-11-11 Yili Hong , Jiayi Lian , Li Xu , Jie Min , Yueyao Wang , Laura J. Freeman , Xinwei Deng

The implementation of agentic AI systems has the potential of providing more helpful AI systems in a variety of applications. These systems work autonomously towards a defined goal with reduced external control. Despite their potential, one…

Artificial Intelligence · Computer Science 2025-11-13 Niclas Flehmig , Mary Ann Lundteigen , Shen Yin

Evaluation is no longer a final checkpoint in the machine learning lifecycle. As AI systems evolve from static models to compound, tool-using agents, evaluation becomes a core control function. The question is no longer "How good is the…

Computation and Language · Computer Science 2026-02-23 Ali El Filali , Inès Bedar

AI agents execute complex multi-step processes, but current evaluation falls short: outcome metrics report success or failure without explaining why, and process-level approaches struggle to connect failure types to their precise locations…

AI agents hold the potential to revolutionize scientific productivity by automating literature reviews, replicating experiments, analyzing data, and even proposing new directions of inquiry; indeed, there are now many such agents, ranging…

AI agents have been developed for complex real-world tasks from coding to customer service. But AI agent evaluations suffer from many challenges that undermine our understanding of how well agents really work. We introduce the Holistic…

Artificial Intelligence (AI) agents have rapidly evolved from specialized, rule-based programs to versatile, learning-driven autonomous systems capable of perception, reasoning, and action in complex environments. The explosion of data,…

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