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Explainable AI (XAI) methods are commonly evaluated with functional metrics such as correctness, which computationally estimate how accurately an explanation reflects the model's reasoning. Higher correctness is assumed to produce better…

Human-Computer Interaction · Computer Science 2026-03-27 Gregor Baer , Chao Zhang , Isel Grau , Pieter Van Gorp

Artificial Intelligence (AI) models have reached a very significant level of accuracy. While their superior performance offers considerable benefits, their inherent complexity often decreases human trust, which slows their application in…

Machine Learning · Computer Science 2025-04-25 Pierre-Daniel Arsenault , Shengrui Wang , Jean-Marc Patenande

The unprecedented performance of machine learning models in recent years, particularly Deep Learning and transformer models, has resulted in their application in various domains such as finance, healthcare, and education. However, the…

Human-Computer Interaction · Computer Science 2023-12-20 Milad Rogha

Artificial intelligence (AI) is increasingly being considered to assist human decision-making in high-stake domains (e.g. health). However, researchers have discussed an issue that humans can over-rely on wrong suggestions of the AI model…

Human-Computer Interaction · Computer Science 2023-08-09 Min Hun Lee , Chong Jun Chew

Artificial Intelligence (AI) is often an integral part of modern decision support systems. The best-performing predictive models used in AI-based decision support systems lack transparency. Explainable Artificial Intelligence (XAI) aims to…

Machine Learning · Computer Science 2025-02-25 Tuwe Löfström , Helena Löfström , Ulf Johansson , Cecilia Sönströd , Rudy Matela

While Explainable AI (XAI) helps users understand AI decisions, misalignment in domain knowledge can lead to disagreement. This inconsistency hinders understanding, and because explanations are often read-only, users lack the control to…

Human-Computer Interaction · Computer Science 2026-02-16 Haoyang Chen , Jingwen Bai , Fang Tian , Brian Y Lim

Explainable Artificial Intelligence (XAI) is essential for building advanced machine learning-powered applications, especially in critical domains such as medical diagnostics or autonomous driving. Legal, business, and ethical requirements…

Human-Computer Interaction · Computer Science 2024-10-17 Tobias Labarta , Elizaveta Kulicheva , Ronja Froelian , Christian Geißler , Xenia Melman , Julian von Klitzing

This paper develops a rigorous argument for why the use of Shapley values in explainable AI (XAI) will necessarily yield provably misleading information about the relative importance of features for predictions. Concretely, this paper…

Machine Learning · Computer Science 2023-02-17 Xuanxiang Huang , Joao Marques-Silva

Ensuring transparency in AI decision-making requires interpretable explanations, particularly at the instance level. Counterfactual explanations are a powerful tool for this purpose, but existing techniques frequently depend on synthetic…

Machine Learning · Computer Science 2025-02-13 Minh Hieu Nguyen , Viet Hung Doan , Anh Tuan Nguyen , Jun Jo , Quoc Viet Hung Nguyen

In this paper, we show that counterfactual explanations of confidence scores help users better understand and better trust an AI model's prediction in human-subject studies. Showing confidence scores in human-agent interaction systems can…

Machine Learning · Computer Science 2022-06-08 Thao Le , Tim Miller , Ronal Singh , Liz Sonenberg

Every step we take in the digital world leaves behind a record of our behavior; a digital footprint. Research has suggested that algorithms can translate these digital footprints into accurate estimates of psychological characteristics,…

Artificial Intelligence · Computer Science 2021-12-17 Yanou Ramon , Sandra C. Matz , R. A. Farrokhnia , David Martens

Counterfactual explanations have emerged as a popular solution for the eXplainable AI (XAI) problem of elucidating the predictions of black-box deep-learning systems due to their psychological validity, flexibility across problem domains…

Machine Learning · Computer Science 2022-12-20 Eoin Delaney , Arjun Pakrashi , Derek Greene , Mark T. Keane

Explainable AI (XAI) helps users interpret model behavior and identify potential faults. Agentic XAI systems use Large Language Models (LLMs) to make explanations more accessible through natural-language interaction, but they can also…

Artificial Intelligence · Computer Science 2026-05-28 Jaechang Kim , Sunung Mun , Seungjoon Lee , Jaewoong Cho , Jungseul Ok

Explainable Artificial Intelligence (XAI) has recently gained a swell of interest, as many Artificial Intelligence (AI) practitioners and developers are compelled to rationalize how such AI-based systems work. Decades back, most XAI systems…

Artificial Intelligence · Computer Science 2024-03-05 Muhammad Suffian , Muhammad Yaseen Khan , Alessandro Bogliolo

Explainable AI (XAI) has been proposed as a valuable tool to assist in downstream tasks involving human and AI collaboration. Perhaps the most psychologically valid XAI techniques are case based approaches which display 'whole' exemplars to…

Artificial Intelligence · Computer Science 2023-11-07 Eoin Kenny , Eoin Delaney , Mark Keane

With the widespread use of sophisticated machine learning models in sensitive applications, understanding their decision-making has become an essential task. Models trained on tabular data have witnessed significant progress in explanations…

Machine Learning · Computer Science 2022-06-16 Aditya Lahiri , Kamran Alipour , Ehsan Adeli , Babak Salimi

The evaluation of the fidelity of eXplainable Artificial Intelligence (XAI) methods to their underlying models is a challenging task, primarily due to the absence of a ground truth for explanations. However, assessing fidelity is a…

Computer Vision and Pattern Recognition · Computer Science 2023-11-06 M. Miró-Nicolau , A. Jaume-i-Capó , G. Moyà-Alcover

Explainable Artificial Intelligence (XAI) is a rising field in AI. It aims to produce a demonstrative factor of trust, which for human subjects is achieved through communicative means, which Machine Learning (ML) algorithms cannot solely…

Machine Learning · Computer Science 2021-03-09 Jamie Andrew Duell

Explainable Artificial Intelligence (XAI) is an emerging research field bringing transparency to highly complex and opaque machine learning (ML) models. Despite the development of a multitude of methods to explain the decisions of black-box…

Machine Learning · Computer Science 2022-03-16 Leander Weber , Sebastian Lapuschkin , Alexander Binder , Wojciech Samek

Explainable Artificial Intelligence (XAI) has emerged as a critical area of research aimed at enhancing the transparency and interpretability of AI systems. Counterfactual Explanations (CFEs) offer valuable insights into the decision-making…

Machine Learning · Computer Science 2024-04-16 Orfeas Menis Mastromichalakis , Jason Liartis , Giorgos Stamou