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Context: The active involvement of users and customers in agile software development remains a persistent challenge in practice. For this reason, it is important that students in higher education become familiar with good practices in Agile…
Generative artificial intelligence (GenAI) is increasingly becoming a part of work practices across the technology industry and being used across a range of industries. This has necessitated the need to better understand how GenAI is being…
The rise of Generative AI (GenAI) tools like ChatGPT has created new opportunities and challenges for computing education. Existing research has primarily focused on GenAI's ability to complete educational tasks and its impact on student…
Real-time voice interfaces using multimodal Generative AI (GenAI) can potentially address the accessibility needs of novice programmers with disabilities (e.g., related to vision). Yet, little is known about how novices interact with GenAI…
The growing adoption of generative AI (GenAI) is reshaping how user experience (UX) research teams conduct qualitative research in software development, creating opportunities to streamline the production of qualitative insights. This paper…
Generative AI is reshaping higher education programming through vibe coding, where students collaborate with AI via natural language rather than writing code line-by-line. We conceptualize this practice as help-seeking, analyzing 19,418…
Since high dropout rates in online learning platforms were reported, various factors affecting learner retention have been identified, with learners' perceptions of their experiences playing a crucial role in shaping their persistence. For…
Generative artificial intelligence (GenAI) tools are increasingly adopted in education, yet many educators lack structured guidance on responsible and context sensitive prompt engineering, particularly in African and other resource…
In critical situations, conventional mobile telephony fails to convey emergency voice messages to a callee already engaged in another call. The standard call waiting alert does not provide the urgency or content of the waiting call. This…
Despite the widespread availability of generative AI tools in software engineering, developer adoption remains uneven. This unevenness is problematic because it hampers productivity efforts, frustrates management's expectations, and creates…
User studies are crucial for meeting user needs. In user studies, real experimental scenarios and participants are constructed and recruited. However, emerging and unfamiliar studies face limitations, including safety concerns and iterative…
Studies of Generative AI (GenAI)-assisted creative workflows have focused on individuals overcoming challenges of prompting to produce what they envisioned. When designers work in teams, how do collaboration and prompting influence each…
People experiencing mental health crises frequently turn to open-ended generative AI (GenAI) chatbots for support. However, rather than providing immediate assistance, some GenAI chatbots are designed to respond to crisis situations in ways…
Emergency response systems generate data from many agencies and systems. In practice, correlating and updating this information across sources in a way that aligns with Next Generation 9-1-1 data standards remains challenging. Ideally, this…
Generative artificial intelligence (Generative AI) is transforming healthcare. With this evolution comes optimism regarding the impact it will have on mental health, as well as concern regarding the risks that come with generative AI…
Computational thinking, and by extension, computer programming, is notoriously challenging to learn. Conversational agents and generative artificial intelligence (genAI) have the potential to facilitate this learning process by offering…
Recent human-computer interaction (HCI) research has revealed a widespread misalignment between how developers design workplace artificial intelligence (AI) systems, and what workers actually need from them. Yet, little research has…
The rapid advancement of Generative Artificial Intelligence (GenAI) has introduced new opportunities for transforming higher education, particularly in fields that require analytical reasoning and regulatory compliance, such as…
Natural disasters, including earthquakes, wildfires and cyclones, bear a huge risk on human lives as well as infrastructure assets. An effective response to disaster depends on the ability to rapidly and efficiently assess the intensity of…
Generative Artificial Intelligence (GenAI) is transforming how firms create, process, and apply knowledge, yet little is known about the heterogeneity of its productivity effects across users. We report results from a randomized controlled…