Related papers: Governing Social Media as a Public Utility
Online social networks facilitate the diffusion of misinformation. Some theorists construe the problem of misinformation as a problem of knowledge, hence of ignorance. This assumption leads to solutions in which misinformation (false…
Online discourse takes place in corporate-controlled spaces thought by users to be public realms. These platforms in name enable free speech but in practice implement varying degrees of censorship either by government edict or by uneven and…
Social media users may perceive moderation decisions by the platform differently, which can lead to frustration and dropout. This study investigates users' perceived justice and fairness of online moderation decisions when they are exposed…
Machine learning (ML) enabled classification models are becoming increasingly popular for tackling the sheer volume and speed of online misinformation and other content that could be identified as harmful. In building these models, data…
We study how social image concerns shape information sharing among peers. Individuals receive a signal about a binary state of the world characterized by both a direction and a veracity status. While the direction is freely observable,…
Though successive generations of digital technology have become increasingly powerful in the past twenty years, digital democracy has yet to realize its potential for deliberative transformation. The undemocratic exploitation of massive…
The social networking era has left us with little privacy. The details of the social network users are published on Social Networking sites. Vulnerability has reached new heights due to the overpowering effects of social networking. The…
Many people rely on online social networks as sources of news and information, and the spread of media content with ideologies across the political spectrum influences online discussions and impacts actions offline. To examine the impact of…
Social media have been seen to accelerate the spread of negative content such as disinformation and hate speech, often unleashing reckless herd mentality within networks, further aggravated by malicious entities using bots for…
Misinformation promotes distrust in science, undermines public health, and may drive civil unrest. Vaccine misinformation, in particular, has stalled efforts to overcome the COVID-19 pandemic, prompting social media platforms' attempts to…
This study examines social media users' preferences for the use of platform-wide moderation in comparison to user-controlled, personalized moderation tools to regulate three categories of norm-violating content - hate speech, sexually…
The rise in popularity of Twitter has led to a debate on its impact on public opinions. The optimists foresee an increase in online participation and democratization due to social media's personal and interactive nature. Cyber-pessimists,…
Participation on social media platforms has many benefits but also poses substantial threats. Users often face an unintended loss of privacy, are bombarded with mis-/disinformation, or are trapped in filter bubbles due to over-personalized…
In today's digital era, the Internet, especially social media platforms, plays a significant role in shaping public opinions, attitudes, and beliefs. Unfortunately, the credibility of scientific information sources is often undermined by…
Social media has been one of the main information consumption sources for the public, allowing people to seek and spread information more quickly and easily. However, the rise of various social media platforms also enables the proliferation…
In this study, we first show that while both the perceived usefulness and perceived enjoyment of enterprise social networks impact employees' intentions for continuous participation, the utilitarian value significantly outpaces its hedonic…
Picture a community torn over a proposed zoning law. Some are angry, others defensive, and misunderstandings abound. On social media, they broadcast insults at one another; every nuanced perspective is reduced to a viral soundbite. Yet,…
Democratization of AI means not only that people can freely use AI, but also that people can collectively decide how AI is to be used. In particular, collective decision-making power is required to redress the negative externalities from…
We study the impact of content moderation policies in online communities. In our theoretical model, a platform chooses a content moderation policy and individuals choose whether or not to participate in the community according to the…
Social media have quickly become a prevalent channel to access information, spread ideas, and influence opinions. However, it has been suggested that social and algorithmic filtering may cause exposure to less diverse points of view, and…