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Accurate query-product relevance labeling is indispensable to generate ground truth dataset for search ranking in e-commerce. Traditional approaches for annotating query-product pairs rely on human-based labeling services, which is…

Information Retrieval · Computer Science 2025-02-27 Jayant Sachdev , Sean D Rosario , Abhijeet Phatak , He Wen , Swati Kirti , Chittaranjan Tripathy

The confluence of Search and Recommendation (S&R) services is vital to online services, including e-commerce and video platforms. The integration of S&R modeling is a highly intuitive approach adopted by industry practitioners. However,…

Information Retrieval · Computer Science 2023-12-22 Zhongxiang Sun , Zihua Si , Xiaoxue Zang , Dewei Leng , Yanan Niu , Yang Song , Xiao Zhang , Jun Xu

Query and product relevance prediction is a critical component for ensuring a smooth user experience in e-commerce search. Traditional studies mainly focus on BERT-based models to assess the semantic relevance between queries and products.…

Information Retrieval · Computer Science 2025-03-13 Tian Tang , Zhixing Tian , Zhenyu Zhu , Chenyang Wang , Haiqing Hu , Guoyu Tang , Lin Liu , Sulong Xu

Multilingual e-commerce search suffers from severe data imbalance across languages, label noise, and limited supervision for low-resource languages--challenges that impede the cross-lingual generalization of relevance models despite the…

Information Retrieval · Computer Science 2025-10-27 Yabo Yin , Yang Xi , Jialong Wang , Shanqi Wang , Jiateng Hu

Kuaishou serving hundreds of millions of searches daily, the quality of short-video search is paramount. However, it suffers from a severe Matthew effect on long-tail queries: sparse user behavior data causes models to amplify low-quality…

Information Retrieval · Computer Science 2026-03-31 Wenyi Xu , Feiran Zhu , Songyang Li , Renzhe Zhou , Chao Zhang , Chenglei Dai , Yuren Mao , Yunjun Gao , Yi Zhang

In large-scale content recommendation systems, retrieval serves as the initial stage in the pipeline, responsible for selecting thousands of candidate items from billions of options to pass on to ranking modules. Traditionally, the dominant…

Information Retrieval · Computer Science 2024-11-18 Chi Liu , Jiangxia Cao , Rui Huang , Kai Zheng , Qiang Luo , Kun Gai , Guorui Zhou

Conversational user queries are increasingly challenging traditional e-commerce platforms, whose search systems are typically optimized for keyword-based queries. We present an LLM-based semantic search framework that effectively captures…

Information Retrieval · Computer Science 2026-01-26 Emad Siddiqui , Venkatesh Terikuti , Xuan Lu

As e-commerce platforms expand their product catalogs, accurately recommending long-tail items becomes increasingly important for enhancing both user experience and platform revenue. A key challenge is the long-tail problem, where extreme…

Information Retrieval · Computer Science 2025-06-10 Qingyi Lu , Haotian Lyu , Jiayun Zheng , Yang Wang , Li Zhang , Chengrui Zhou

This survey explores the fairness of large language models (LLMs) in e-commerce, examining their progress, applications, and the challenges they face. LLMs have become pivotal in the e-commerce domain, offering innovative solutions and…

Computation and Language · Computer Science 2024-06-25 Qingyang Ren , Zilin Jiang , Jinghan Cao , Sijia Li , Chiqu Li , Yiyang Liu , Shuning Huo , Tiange He , Yuan Chen

As global e-commerce platforms continue to expand, companies are entering new markets where they encounter cold-start challenges due to limited human labels and user behaviors. In this paper, we share our experiences in Coupang to provide a…

In the 'Big Data' era, many real-world applications like search involve the ranking problem for a large number of items. It is important to obtain effective ranking results and at the same time obtain the results efficiently in a timely…

Machine Learning · Statistics 2017-06-08 Shichen Liu , Fei Xiao , Wenwu Ou , Luo Si

Effective query-item relevance modeling is pivotal for enhancing user experience and safeguarding user satisfaction in e-commerce search systems. Recently, benefiting from the vast inherent knowledge, Large Language Model (LLM) approach…

Information Retrieval · Computer Science 2025-02-11 Gang Zhao , Ximing Zhang , Chenji Lu , Hui Zhao , Tianshu Wu , Pengjie Wang , Jian Xu , Bo Zheng

Product retrieval is the backbone of e-commerce search: for each user query, it identifies a high-recall candidate set from billions of items, laying the foundation for high-quality ranking and user experience. Despite extensive…

Information Retrieval · Computer Science 2026-04-28 Gui Ling , Weiyuan Li , Yue Jiang , Wenjun Peng , Xingxian Liu , Dongshuai Li , Fuyu Lv , Dan Ou , Haihong Tang

Traditional e-commerce search systems employ multi-stage cascading architectures (MCA) that progressively filter items through recall, pre-ranking, and ranking stages. While effective at balancing computational efficiency with business…

For e-commerce search, user experience is measured by users' behavioral responses to returned products, like click-through rate and conversion rate, as well as the relevance between returned products and search queries. Consequently,…

Information Retrieval · Computer Science 2026-03-04 Aijun Dai , Jixiang Zhang , Haiqing Hu , Guoyu Tang , Lin Liu , Ziguang Cheng

Consumers on a shopping mission often leverage both product search and information seeking systems, such as web search engines and Question Answering (QA) systems, in an iterative process to improve their understanding of available products…

Computation and Language · Computer Science 2024-07-18 Saar Kuzi , Shervin Malmasi

Reinforcement Learning (RL)-based recommender systems (RSs) have garnered considerable attention due to their ability to learn optimal recommendation policies and maximize long-term user rewards. However, deploying RL models directly in…

Information Retrieval · Computer Science 2023-10-20 Kesen Zhao , Shuchang Liu , Qingpeng Cai , Xiangyu Zhao , Ziru Liu , Dong Zheng , Peng Jiang , Kun Gai

Training Learning-to-Rank models for e-commerce product search ranking can be challenging due to the lack of a gold standard of ranking relevance. In this paper, we decompose ranking relevance into content-based and engagement-based…

Information Retrieval · Computer Science 2024-09-27 Qi Liu , Atul Singh , Jingbo Liu , Cun Mu , Zheng Yan

Nowadays e-commerce search has become an integral part of many people's shopping routines. Two critical challenges stay in today's e-commerce search: how to retrieve items that are semantically relevant but not exact matching to query…

Information Retrieval · Computer Science 2020-06-08 Han Zhang , Songlin Wang , Kang Zhang , Zhiling Tang , Yunjiang Jiang , Yun Xiao , Weipeng Yan , Wen-Yun Yang

Multimodal search has become increasingly important in providing users with a natural and effective way to ex-press their search intentions. Images offer fine-grained details of the desired products, while text allows for easily…

Computer Vision and Pattern Recognition · Computer Science 2024-04-25 Oriol Barbany , Michael Huang , Xinliang Zhu , Arnab Dhua
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