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Explainable Artificial Intelligence (XAI) methods are intended to help human users better understand the decision making of an AI agent. However, many modern XAI approaches are unintuitive to end users, particularly those without prior AI…

Machine Learning · Computer Science 2022-09-09 Faraz Khadivpour , Arghasree Banerjee , Matthew Guzdial

Artificial intelligence (AI) is being applied in almost every field. At the same time, the currently dominant deep learning methods are fundamentally black-box systems that lack explanations for their inferences, significantly limiting…

Artificial Intelligence · Computer Science 2025-10-06 Martina Mattioli , Eike Petersen , Aasa Feragen , Marcello Pelillo , Siavash A. Bigdeli

There is a disconnect between explanatory artificial intelligence (XAI) methods and the types of explanations that are useful for and demanded by society (policy makers, government officials, etc.) Questions that experts in artificial…

Artificial Intelligence · Computer Science 2019-01-23 Leilani H. Gilpin , Cecilia Testart , Nathaniel Fruchter , Julius Adebayo

Despite its technological breakthroughs, eXplainable Artificial Intelligence (XAI) research has limited success in producing the {\em effective explanations} needed by users. In order to improve XAI systems' usability, practical…

Human-Computer Interaction · Computer Science 2024-03-22 Thu Nguyen , Alessandro Canossa , Jichen Zhu

Explainable artificial intelligence (XAI) methods are being proposed to help interpret and understand how AI systems reach specific predictions. Inspired by prior work on conversational user interfaces, we argue that augmenting existing XAI…

Human-Computer Interaction · Computer Science 2025-01-30 Gaole He , Nilay Aishwarya , Ujwal Gadiraju

Artificial Intelligence (AI) is one of the major technological advancements of this century, bearing incredible potential for users through AI-powered applications and tools in numerous domains. Being often black-box (i.e., its…

Human-Computer Interaction · Computer Science 2026-03-18 Eleonora Cappuccio , Andrea Esposito , Francesco Greco , Giuseppe Desolda , Rosa Lanzilotti , Salvatore Rinzivillo

The field of eXplainable artificial intelligence (XAI) has produced a plethora of methods (e.g., saliency-maps) to gain insight into artificial intelligence (AI) models, and has exploded with the rise of deep learning (DL). However,…

Human-Computer Interaction · Computer Science 2024-04-12 Marvin Pafla , Kate Larson , Mark Hancock

The advancement of machine learning (ML) models has led to the development of ML-based approaches to improve numerous software engineering tasks in software maintenance and evolution. Nevertheless, research indicates that despite their…

Software Engineering · Computer Science 2024-07-22 Md Abdul Awal , Chanchal K. Roy

Research into explainable artificial intelligence (XAI) for data analysis tasks suffer from a large number of contradictions and lack of concrete design recommendations stemming from gaps in understanding the tasks that require AI…

Artificial Intelligence · Computer Science 2025-07-15 Hamzah Ziadeh , Hendrik Knoche

Explainable Artificial Intelligence (XAI) has recently gained a swell of interest, as many Artificial Intelligence (AI) practitioners and developers are compelled to rationalize how such AI-based systems work. Decades back, most XAI systems…

Artificial Intelligence · Computer Science 2024-03-05 Muhammad Suffian , Muhammad Yaseen Khan , Alessandro Bogliolo

Explanation methods and their evaluation have become a significant issue in explainable artificial intelligence (XAI) due to the recent surge of opaque AI models in decision support systems (DSS). Since the most accurate AI models are…

Artificial Intelligence · Computer Science 2023-08-30 Helena Löfström , Karl Hammar , Ulf Johansson

Machine learning models are increasingly being used in critical sectors, but their black-box nature has raised concerns about accountability and trust. The field of explainable artificial intelligence (XAI) or explainable machine learning…

Artificial Intelligence · Computer Science 2023-11-14 Ryan Zhou , Ting Hu

As AI-powered systems increasingly mediate consequential decision-making, their explainability is critical for end-users to take informed and accountable actions. Explanations in human-human interactions are socially-situated. AI systems…

Human-Computer Interaction · Computer Science 2021-01-14 Upol Ehsan , Q. Vera Liao , Michael Muller , Mark O. Riedl , Justin D. Weisz

Although modern machine learning and deep learning methods allow for complex and in-depth data analytics, the predictive models generated by these methods are often highly complex, and lack transparency. Explainable AI (XAI) methods are…

Machine Learning · Computer Science 2021-06-17 Mythreyi Velmurugan , Chun Ouyang , Catarina Moreira , Renuka Sindhgatta

With artificial intelligence (AI) embedded in many everyday software systems, effectively and reliably developing and maintaining AI systems becomes an essential skill for software developers. However, the complexity inherent to AI poses…

Human-Computer Interaction · Computer Science 2025-04-22 Thomas Weber

A high-velocity paradigm shift towards Explainable Artificial Intelligence (XAI) has emerged in recent years. Highly complex Machine Learning (ML) models have flourished in many tasks of intelligence, and the questions have started to shift…

Machine Learning · Computer Science 2024-05-31 Jacob Dineen , Don Kridel , Daniel Dolk , David Castillo

Explainable AI (XAI) aims to address the human need for safe and reliable AI systems. However, numerous surveys emphasize the absence of a sound mathematical formalization of key XAI notions -- remarkably including the term "explanation"…

Artificial Intelligence · Computer Science 2023-09-19 Pietro Barbiero , Stefano Fioravanti , Francesco Giannini , Alberto Tonda , Pietro Lio , Elena Di Lavore

Companies' adoption of artificial intelligence (AI) is increasingly becoming an essential element of business success. However, using AI poses new requirements for companies and their employees, including transparency and comprehensibility…

Human-Computer Interaction · Computer Science 2023-06-05 Katharina Weitz , Chi Tai Dang , Elisabeth André

We are witnessing the emergence of an AI economy and society where AI technologies are increasingly impacting health care, business, transportation and many aspects of everyday life. Many successes have been reported where AI systems even…

Machine Learning · Computer Science 2022-12-27 D. Petkovic

In the context of explainable artificial intelligence (XAI), limited research has identified role-specific explanation needs. This study investigates the explanation needs of data scientists, who are responsible for training, testing,…

Human-Computer Interaction · Computer Science 2025-02-25 Helmut Degen , Ziran Min , Parinitha Nagaraja
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