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Large Language Models (LLMs) have showcased remarkable capabilities in various Natural Language Processing tasks. For automatic open-domain dialogue evaluation in particular, LLMs have been seamlessly integrated into evaluation frameworks,…

Computation and Language · Computer Science 2024-07-08 John Mendonça , Alon Lavie , Isabel Trancoso

Designing effective reward functions remains a fundamental challenge in reinforcement learning (RL), as it often requires extensive human effort and domain expertise. While RL from human feedback has been successful in aligning agents with…

Machine Learning · Computer Science 2025-06-17 Tung Minh Luu , Younghwan Lee , Donghoon Lee , Sunho Kim , Min Jun Kim , Chang D. Yoo

Human preference alignment is essential to improve the interaction quality of large language models (LLMs). Existing alignment methods depend on manually annotated preference data to guide the LLM optimization directions. However,…

Computation and Language · Computer Science 2024-06-04 Pengyu Cheng , Yifan Yang , Jian Li , Yong Dai , Tianhao Hu , Peixin Cao , Nan Du , Xiaolong Li

Reward modelling from preference data is a crucial step in aligning large language models (LLMs) with human values, requiring robust generalisation to novel prompt-response pairs. In this work, we propose to frame this problem in a causal…

Artificial Intelligence · Computer Science 2026-05-12 Katarzyna Kobalczyk , Mihaela van der Schaar

Reinforcement learning from human feedback (RLHF) has emerged as the primary method for aligning large language models (LLMs) with human preferences. The RLHF process typically starts by training a reward model (RM) using human preference…

Machine Learning · Computer Science 2024-06-19 Haoxiang Wang , Wei Xiong , Tengyang Xie , Han Zhao , Tong Zhang

Verbal feedback delivered by attending surgeons in the operating room plays a critical formative role in resident trainee skill acquisition. Yet, assessing the quality of trainer feedback and its effectiveness in influencing trainee…

Debt collection negotiations (DCN) are vital for managing non-performing loans (NPLs) and reducing creditor losses. Traditional methods are labor-intensive, while large language models (LLMs) offer promising automation potential. However,…

Computation and Language · Computer Science 2025-02-26 Xiaofeng Wang , Zhixin Zhang , Jinguang Zheng , Yiming Ai , Rui Wang

As Large Language Models (LLMs) transition from static tools to autonomous agents, traditional evaluation benchmarks that measure performance on downstream tasks are becoming insufficient. These methods fail to capture the emergent social…

Artificial Intelligence · Computer Science 2025-10-03 Zarreen Reza

Aligning multimodal large language models (MLLMs) with human preferences often relies on single-signal, model-based reward methods. Such monolithic rewards often lack confidence calibration across domain-specific tasks, fail to capture…

Artificial Intelligence · Computer Science 2025-10-08 Radha Gulhane , Sathish Reddy Indurthi

What enables large language models (LLMs) to effectively model user preferences in sequential recommendation? Our investigation reveals that existing preference-alignment approaches largely rely on binary pairwise comparisons, overlooking…

Information Retrieval · Computer Science 2026-04-20 Zhongyu Ouyang , Qianlong Wen , Chunhui Zhang , Yanfang Ye , Soroush Vosoughi

Text summarization has a wide range of applications in many scenarios. The evaluation of the quality of the generated text is a complex problem. A big challenge to language evaluation is that there is a clear divergence between existing…

Computation and Language · Computer Science 2023-09-20 Ning Wu , Ming Gong , Linjun Shou , Shining Liang , Daxin Jiang

Large language models (LLMs) are increasingly positioned as scalable tools for annotating educational data, including classroom discourse, interaction logs, and qualitative learning artifacts. Their ability to rapidly summarize…

Artificial Intelligence · Computer Science 2026-03-17 Bakhtawar Ahtisham , Kirk Vanacore , Rene F. Kizilcec

Alignment techniques for LLMs rely on optimizing preference-based objectives -- where these preferences are typically elicited as ordinal, binary choices between responses. Recent work has focused on improving label quality or mitigating…

Artificial Intelligence · Computer Science 2025-08-13 Parker Whitfill , Stewy Slocum

User simulators serve as the critical interactive environment for agent post-training, and an ideal user simulator generalizes across domains and proactively engages in negotiation by challenging or bargaining. However, current methods…

Computation and Language · Computer Science 2026-01-15 Feng Zhang , Shijia Li , Chunmao Zhang , Zhanyu Ma , Jun Xu , Jiuchong Gao , Jinghua Hao , Renqing He , Jingwen Xu , Han Liu

Language Models (LMs) have shown impressive performance in various natural language tasks. However, when it comes to natural language reasoning, LMs still face challenges such as hallucination, generating incorrect intermediate reasoning…

Computation and Language · Computer Science 2023-10-20 Deepak Nathani , David Wang , Liangming Pan , William Yang Wang

Large language models (LLMs) are now accessible to anyone with a computer, a web browser, and an internet connection via browser-based interfaces, shifting the dynamics of participation in AI development. This article examines how…

Human-Computer Interaction · Computer Science 2025-10-31 Ned Cooper , Alexandra Zafiroglu

The impressive performance of large language models (LLMs) has attracted considerable attention from the academic and industrial communities. Besides how to construct and train LLMs, how to effectively evaluate and compare the capacity of…

Information Retrieval · Computer Science 2024-06-04 Zhumin Chu , Qingyao Ai , Yiteng Tu , Haitao Li , Yiqun Liu

Evaluating the performance of LLMs in multi-turn human-agent interactions presents significant challenges, particularly due to the complexity and variability of user behavior. In this paper, we introduce HammerBench, a novel benchmark…

Computation and Language · Computer Science 2025-02-18 Jun Wang , Jiamu Zhou , Muning Wen , Xiaoyun Mo , Haoyu Zhang , Qiqiang Lin , Cheng Jin , Xihuai Wang , Weinan Zhang , Qiuying Peng , Jun Wang

Large Language Models (LLMs) like GPT-4 have revolutionized natural language processing, showing remarkable linguistic proficiency and reasoning capabilities. However, their application in strategic multi-agent decision-making environments…

Computation and Language · Computer Science 2024-05-29 Chuanhao Li , Runhan Yang , Tiankai Li , Milad Bafarassat , Kourosh Sharifi , Dirk Bergemann , Zhuoran Yang

Reward models (RMs) play a crucial role in Reinforcement Learning from Human Feedback by serving as proxies for human preferences in aligning large language models. However, they suffer from various biases which could lead to reward…

Artificial Intelligence · Computer Science 2026-03-18 Xiao Zhu , Chenmien Tan , Pinzhen Chen , Rico Sennrich , Huiming Wang , Yanlin Zhang , Hanxu Hu
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