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Agents for computer use (ACUs) are an emerging class of systems capable of executing complex tasks on digital devices -- such as desktops, mobile phones, and web platforms -- given instructions in natural language. These agents can automate…

Computer-use agents (CUAs) automate on-screen work, as illustrated by GPT-5.4 and Claude. Yet their reliability on complex, low-frequency interactions is still poor, limiting user trust. Our analysis of failure cases from advanced models…

Computer Vision and Pattern Recognition · Computer Science 2026-05-13 Miaosen Zhang , Xiaohan Zhao , Zhihong Tan , Zhou Huoshen , Yijia Fan , Yifan Yang , Kai Qiu , Bei Liu , Justin Wagle , Chenzhong Yin , Mingxi Cheng , Ji Li , Qi Dai , Chong Luo , Xu Yang , Xin Geng , Baining Guo

While current Computer Use Agent (CUA) benchmarks measure task completion effectively, they provide limited assessment of enterprise deployment readiness, emphasizing functional correctness over the operational reliability required for…

Software Engineering · Computer Science 2025-11-24 Horia Cristescu , Charles Park , Trong Canh Nguyen , Sergiu Talmacel , Alexandru-Gabriel Ilie , Stefan Adam

Computer-use agents (CUAs) hold great promise for automating complex desktop workflows, yet progress toward general-purpose agents is bottlenecked by the scarcity of continuous, high-quality human demonstration videos. Recent work…

Machine Learning · Computer Science 2026-03-26 Xiangru Jian , Shravan Nayak , Kevin Qinghong Lin , Aarash Feizi , Kaixin Li , Patrice Bechard , Spandana Gella , Sai Rajeswar

LLM-powered computer-use agents (CUAs) are shifting users from direct manipulation to supervisory coordination. Existing oversight mechanisms, however, have largely been studied as isolated interface features, making broader oversight…

Computer-Use Agents (CUAs) are an increasingly deployed class of agents that take actions on GUIs to accomplish user goals. In this paper, we show that CUAs consistently exhibit Blind Goal-Directedness (BGD): a bias to pursue goals…

We introduce GUI-360$^\circ$, a large-scale, comprehensive dataset and benchmark suite designed to advance computer-using agents (CUAs). CUAs present unique challenges and is constrained by three persistent gaps: a scarcity of real-world…

Computer-Using Agents (CUAs) aim to autonomously operate computer systems to complete real-world tasks. However, existing agentic systems remain difficult to scale and lag behind human performance. A key limitation is the absence of…

Computer Use Agents (CUAs), autonomous systems that interact with software interfaces via browsers or virtual machines, are rapidly being deployed in consumer and enterprise environments. These agents introduce novel attack surfaces and…

Vision-Language Models (VLMs) have enabled computer use agents (CUAs) that operate GUIs autonomously, showing great potential, yet progress is limited by the lack of large-scale, open-source computer use data and foundation models. In this…

Vision-language models have demonstrated impressive capabilities as computer-use agents (CUAs) capable of automating diverse computer tasks. As their commercial potential grows, critical details of the most capable CUA systems remain…

Computer-use agent (CUA) frameworks, powered by large language models (LLMs) or multimodal LLMs (MLLMs), are rapidly maturing as assistants that can perceive context, reason, and act directly within software environments. Among their most…

Cryptography and Security · Computer Science 2025-10-13 Weidi Luo , Qiming Zhang , Tianyu Lu , Xiaogeng Liu , Bin Hu , Hung-Chun Chiu , Siyuan Ma , Yizhe Zhang , Xusheng Xiao , Yinzhi Cao , Zhen Xiang , Chaowei Xiao

Computer Use Agents (CUAs) are designed to autonomously operate digital interfaces, yet they often fail to reliably determine whether a given task has been completed. We present an autonomous evaluation and feedback framework that uses…

Artificial Intelligence · Computer Science 2025-11-26 Marta Sumyk , Oleksandr Kosovan

Computer-Use Agents (CUAs) are emerging as a new paradigm in human-computer interaction, enabling autonomous execution of tasks in desktop environment by perceiving high-level natural-language instructions. As such agents become…

Artificial Intelligence · Computer Science 2026-03-13 Marta Sumyk , Oleksandr Kosovan

Computer-use agents face a fundamental limitation. They rely exclusively on primitive GUI actions (click, type, scroll), creating brittle execution chains prone to cascading failures. While API-driven agents harness rich capabilities…

Computer Vision and Pattern Recognition · Computer Science 2026-05-27 Yuhao Yang , Zhen Yang , Zi-Yi Dou , Anh Nguyen , Keen You , Omar Attia , Andrew Szot , Michael Feng , Ram Ramrakhya , Alexander Toshev , Chao Huang , Yinfei Yang , Zhe Gan

Usability testing with experts and potential users can assess the effectiveness, efficiency, and user satisfaction of graphical user interfaces (GUIs) but doing so remains a costly and time-intensive process. Prior work has used computer…

Computation and Language · Computer Science 2026-04-30 Alice Gao , Weixi Tong , Rishab Vempati , Katharina Reinecke , R. Benjamin Shapiro , Tianyi Zhang , Jason Wu

Computer use agents (CUA) are systems that automatically interact with graphical user interfaces (GUIs) to complete tasks. CUA have made significant progress with the advent of large vision-language models (VLMs). However, these agents…

Artificial Intelligence · Computer Science 2025-06-04 Man Luo , David Cobbley , Xin Su , Shachar Rosenman , Vasudev Lal , Shao-Yen Tseng , Phillip Howard

Computer-use agents (CUAs) can now autonomously complete complex tasks in real digital environments, but when misled, they can also be used to automate harmful actions programmatically. Existing safety evaluations largely target explicit…

Cryptography and Security · Computer Science 2026-04-20 Xuwei Ding , Skylar Zhai , Linxin Song , Jiate Li , Taiwei Shi , Nicholas Meade , Siva Reddy , Jian Kang , Jieyu Zhao

Computer-Using Agents (CUAs) are rapidly extending large language models (LLMs) beyond text-based reasoning toward action execution in more complex environments, such as web browsers and graphical user interfaces (GUIs). However, existing…

Computer-Using Agents (CUA) enable users to automate increasingly-complex tasks using graphical interfaces such as browsers. As many potential tasks require personal data, we propose Computer-Using Personal Agents (CUPAs) that have access…

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