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In task-oriented dialogue systems, intent detection is crucial for interpreting user queries and providing appropriate responses. Existing research primarily addresses simple queries with a single intent, lacking effective systems for…

Computation and Language · Computer Science 2024-10-31 Ankan Mullick , Sombit Bose , Abhilash Nandy , Gajula Sai Chaitanya , Pawan Goyal

Goal-oriented dialogue systems typically communicate with a backend (e.g. database, Web API) to complete certain tasks to reach a goal. The intents that a dialogue system can recognize are mostly included to the system by the developer…

Computation and Language · Computer Science 2018-07-04 Umutcan Şimşek , Dieter Fensel

Answering multi-hop reasoning questions requires retrieving and synthesizing information from diverse sources. Language models (LMs) struggle to perform such reasoning consistently. We propose an approach to pinpoint and rectify multi-hop…

Computation and Language · Computer Science 2024-11-11 Mansi Sakarvadia

Intent, typically clearly formulated and planned, functions as a cognitive framework for communication and problem-solving. This paper introduces the concept of Speaking with Intent (SWI) in large language models (LLMs), where the…

Computation and Language · Computer Science 2025-09-12 Yuwei Yin , EunJeong Hwang , Giuseppe Carenini

Joint intent detection and slot filling, which is also termed as joint NLU (Natural Language Understanding) is invaluable for smart voice assistants. Recent advancements in this area have been heavily focusing on improving accuracy using…

Machine Learning · Computer Science 2023-09-27 Kalpa Gunaratna , Vijay Srinivasan , Hongxia Jin

Identifying intents from dialogue utterances forms an integral component of task-oriented dialogue systems. Intent-related tasks are typically formulated either as a classification task, where the utterances are classified into predefined…

Computation and Language · Computer Science 2023-10-26 Bhavuk Singhal , Ashim Gupta , Shivasankaran V P , Amrith Krishna

Spoken language understanding (SLU) refers to the process of inferring the semantic information from audio signals. While the neural transformers consistently deliver the best performance among the state-of-the-art neural architectures in…

Computation and Language · Computer Science 2020-08-26 Martin Radfar , Athanasios Mouchtaris , Siegfried Kunzmann

Recent advanced methods in Natural Language Understanding for Task-oriented Dialogue (TOD) Systems (e.g., intent detection and slot filling) require a large amount of annotated data to achieve competitive performance. In reality,…

Computation and Language · Computer Science 2023-08-10 Hoang H. Nguyen , Chenwei Zhang , Ye Liu , Philip S. Yu

Spoken Language Understanding (SLU) systems consist of several machine learning components operating together (e.g. intent classification, named entity recognition and resolution). Deep learning models have obtained state of the art results…

Computation and Language · Computer Science 2020-02-17 Akshit Tyagi , Varun Sharma , Rahul Gupta , Lynn Samson , Nan Zhuang , Zihang Wang , Bill Campbell

In this paper, we investigate few-shot joint learning for dialogue language understanding. Most existing few-shot models learn a single task each time with only a few examples. However, dialogue language understanding contains two closely…

Computation and Language · Computer Science 2021-06-15 Yutai Hou , Yongkui Lai , Cheng Chen , Wanxiang Che , Ting Liu

Attention mechanism plays a dominant role in the sequence generation models and has been used to improve the performance of machine translation and abstractive text summarization. Different from neural machine translation, in the task of…

Computation and Language · Computer Science 2020-04-09 Piji Li , Lidong Bing , Zhongyu Wei , Wai Lam

Recently, research on open domain dialogue systems have attracted extensive interests of academic and industrial researchers. The goal of an open domain dialogue system is to imitate humans in conversations. Previous works on single turn…

Computation and Language · Computer Science 2024-10-29 Wei-Nan Zhang , Yiming Cui , Kaiyan Zhang , Yifa Wang , Qingfu Zhu , Lingzhi Li , Ting Liu

Data scarcity is one of the main obstacles of domain adaptation in spoken language understanding (SLU) due to the high cost of creating manually tagged SLU datasets. Recent works in neural text generative models, particularly latent…

Computation and Language · Computer Science 2018-11-07 Kang Min Yoo , Youhyun Shin , Sang-goo Lee

Spoken language understanding (SLU) system usually consists of various pipeline components, where each component heavily relies on the results of its upstream ones. For example, Intent detection (ID), and slot filling (SF) require its…

Computation and Language · Computer Science 2021-04-14 Di Wu , Yiren Chen , Liang Ding , Dacheng Tao

The success of interactive dialog systems is usually associated with the quality of the spoken language understanding (SLU) task, which mainly identifies the corresponding dialog acts and slot values in each turn. By treating utterances in…

Computation and Language · Computer Science 2021-09-06 Ting-Wei Wu , Ruolin Su , Biing-Hwang Juang

Spoken Language Understanding (SLU) consists of two sub-tasks: intent detection (ID) and slot filling (SF). Given its broad range of real-world applications, enhancing SLU for practical deployment is increasingly critical. Profile-based SLU…

Artificial Intelligence · Computer Science 2025-11-25 Di Wu , Liting Jiang , Ruiyu Fang , Bianjing , Hongyan Xie , Haoxiang Su , Hao Huang , Zhongjiang He , Shuangyong Song , Xuelong Li

There is an increasing demand for task-oriented dialogue systems which can assist users in various activities such as booking tickets and restaurant reservations. In order to complete dialogues effectively, dialogue policy plays a key role…

Computation and Language · Computer Science 2019-09-23 Tian Lan , Xianling Mao , Heyan Huang

Slot-filling and intent detection are well-established tasks in Conversational AI. However, current large-scale benchmarks for these tasks often exclude evaluations of low-resource languages and rely on translations from English benchmarks,…

An indispensable component in task-oriented dialogue systems is the dialogue state tracker, which keeps track of users' intentions in the course of conversation. The typical approach towards this goal is to fill in multiple pre-defined…

Computation and Language · Computer Science 2021-01-26 Fanghua Ye , Jarana Manotumruksa , Qiang Zhang , Shenghui Li , Emine Yilmaz

While interacting with chatbots, users may elicit multiple intents in a single dialogue utterance. Instead of training a dedicated multi-intent detection model, we propose DialogUSR, a dialogue utterance splitting and reformulation task…

Computation and Language · Computer Science 2022-10-21 Haoran Meng , Zheng Xin , Tianyu Liu , Zizhen Wang , He Feng , Binghuai Lin , Xuemin Zhao , Yunbo Cao , Zhifang Sui
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