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People judge interactions with large language models (LLMs) as successful when outputs match what they want, not what they type. Yet LLMs are trained to predict the next token solely from text input, not underlying intent. Because written…

Computation and Language · Computer Science 2026-03-13 Nadav Kunievsky , James A. Evans

Understanding user intents from UI interaction trajectories remains a challenging, yet crucial, frontier in intelligent agent development. While massive, datacenter-based, multi-modal large language models (MLLMs) possess greater capacity…

Artificial Intelligence · Computer Science 2025-09-17 Danielle Cohen , Yoni Halpern , Noam Kahlon , Joel Oren , Omri Berkovitch , Sapir Caduri , Ido Dagan , Anatoly Efros

Large Language Models are rapidly emerging as web-native interfaces to social platforms. On the social web, users frequently have ambiguous and dynamic goals, making complex intent understanding-rather than single-turn execution-the…

Artificial Intelligence · Computer Science 2026-01-27 Zenghua Liao , Jinzhi Liao , Xiang Zhao

Understanding human intent is a complex, high-level task for large language models (LLMs), requiring analytical reasoning, contextual interpretation, dynamic information aggregation, and decision-making under uncertainty. Real-world public…

Computation and Language · Computer Science 2025-10-21 Xiaozhe Li , TianYi Lyu , Siyi Yang , Yuxi Gong , Yizhao Yang , Jinxuan Huang , Ligao Zhang , Zhuoyi Huang , Qingwen Liu

Improving the effectiveness of human-robot interaction requires social robots to accurately infer human goals through robust intention understanding. This challenge is particularly critical in multimodal settings, where agents must…

Human-Computer Interaction · Computer Science 2026-04-28 Hamed Rahimi , Clemence Grislain , Adrien Jacquet Cretides , Olivier Sigaud , Mohamed Chetouani

Current interactive systems with natural language interfaces lack the ability to understand a complex information-seeking request which expresses several implicit constraints at once, and there is no prior information about user preferences…

Large language model (LLM) powered chatbots are primarily text-based today, and impose a large interactional cognitive load, especially for exploratory or sensemaking tasks such as planning a trip or learning about a new city. Because the…

Human-Computer Interaction · Computer Science 2023-12-04 Xiao Ma , Swaroop Mishra , Ariel Liu , Sophie Su , Jilin Chen , Chinmay Kulkarni , Heng-Tze Cheng , Quoc Le , Ed Chi

In the rapidly evolving landscape of large language models (LLMs), most research has primarily viewed them as independent individuals, focusing on assessing their capabilities through standardized benchmarks and enhancing their general…

Human-Computer Interaction · Computer Science 2024-01-17 Jiayin Wang , Weizhi Ma , Peijie Sun , Min Zhang , Jian-Yun Nie

Large language models (LLMs) are increasingly being used to generate comprehensive, knowledge-intensive reports. However, while these models are trained on diverse academic papers and reports, they are not exposed to the reasoning processes…

Computation and Language · Computer Science 2026-03-31 Xinran Zhao , Aakanksha Naik , Jay DeYoung , Joseph Chee Chang , Jena D. Hwang , Tongshuang Wu , Varsha Kishore

Large Language Models (LLMs) have demonstrated impressive capabilities in language generation and general task performance. However, their application to spoken language understanding (SLU) remains challenging, particularly for token-level…

Computation and Language · Computer Science 2025-10-09 Shangjian Yin , Peijie Huang , Jiatian Chen , Haojing Huang , Yuhong Xu

Interpretability tools that offer explanations in the form of a dialogue have demonstrated their efficacy in enhancing users' understanding (Slack et al., 2023; Shen et al., 2023), as one-off explanations may fall short in providing…

Computation and Language · Computer Science 2024-04-25 Qianli Wang , Tatiana Anikina , Nils Feldhus , Josef van Genabith , Leonhard Hennig , Sebastian Möller

Intent-aware session recommendation (ISR) is pivotal in discerning user intents within sessions for precise predictions. Traditional approaches, however, face limitations due to their presumption of a uniform number of intents across all…

Computation and Language · Computer Science 2024-08-29 Zhu Sun , Hongyang Liu , Xinghua Qu , Kaidong Feng , Yan Wang , Yew-Soon Ong

Large Language Models are typically trained with next-turn rewards, limiting their ability to optimize for long-term interaction. As a result, they often respond passively to ambiguous or open-ended user requests, failing to help users…

Artificial Intelligence · Computer Science 2025-07-31 Shirley Wu , Michel Galley , Baolin Peng , Hao Cheng , Gavin Li , Yao Dou , Weixin Cai , James Zou , Jure Leskovec , Jianfeng Gao

Detecting and identifying user intent from text, both written and spoken, plays an important role in modelling and understand dialogs. Existing research for intent discovery model it as a classification task with a predefined set of known…

Information Retrieval · Computer Science 2019-04-19 Nikhita Vedula , Nedim Lipka , Pranav Maneriker , Srinivasan Parthasarathy

Large language models (LLMs) are increasingly used as conversational partners for learning, yet the interactional dynamics supporting users' learning and engagement are understudied. We analyze the linguistic and interactional features from…

Computation and Language · Computer Science 2026-03-13 Shaz Furniturewala , Gerard Christopher Yeo , Kokil Jaidka

Large Language Models (LLMs) have emerged as transformative tools for natural language understanding and user intent resolution, enabling tasks such as translation, summarization, and, increasingly, the orchestration of complex workflows.…

Software Engineering · Computer Science 2025-11-12 Justus Flerlage , Alexander Acker , Odej Kao

Precisely understanding users' contextual search intent has been an important challenge for conversational search. As conversational search sessions are much more diverse and long-tailed, existing methods trained on limited data still show…

Information Retrieval · Computer Science 2023-10-23 Kelong Mao , Zhicheng Dou , Fengran Mo , Jiewen Hou , Haonan Chen , Hongjin Qian

The rapid evolution of LLMs represents an impactful paradigm shift in digital interaction and content engagement. While they encode vast amounts of human-generated knowledge and excel in processing diverse data types, they often face the…

Human-Computer Interaction · Computer Science 2024-11-20 Anna Bodonhelyi , Efe Bozkir , Shuo Yang , Enkelejda Kasneci , Gjergji Kasneci

The growing capabilities of Large Language Models (LLMs) have led to their widespread adoption for function completion within code repositories. Recent studies on such tasks show promising results when explicit instructions, often in the…

Software Engineering · Computer Science 2026-03-25 Yanzhou Li , Tianlin Li , Yiran Zhang , Shangqing Liu , Aishan Liu , Xianglong Liu , Yang Liu

Log data can reveal valuable information about how users interact with Web search services, what they want, and how satisfied they are. However, analyzing user intents in log data is not easy, especially for emerging forms of Web search…

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