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Large Language Models (LLMs) reproduce social biases, yet prevailing evaluations score models in isolation, obscuring how biases persist across families and releases. We introduce Bias Similarity Measurement (BSM), which treats fairness as…
The advancement of large language models (LLMs) has demonstrated strong capabilities across various applications, including mental health analysis. However, existing studies have focused on predictive performance, leaving the critical issue…
Large Language Models (LLMs) are increasingly deployed in contact-center Quality Assurance (QA) to automate agent performance evaluation and coaching feedback. While LLMs offer unprecedented scalability and speed, their reliance on…
Large Language Models (LLMs) have made significant strides in Natural Language Processing but remain vulnerable to fairness-related issues, often reflecting biases inherent in their training data. These biases pose risks, particularly when…
Refusal behavior by Large Language Models is increasingly visible in content moderation, yet little is known about how refusals vary by the identity of the user making the request. This study investigates refusal as a sociotechnical outcome…
This study examines the use of Large Language Models (LLMs) for retrieving factual information, addressing concerns over their propensity to produce factually incorrect "hallucinated" responses or to altogether decline to even answer prompt…
As the application of Large Language Models (LLMs) spreads across various industries, there are increasing concerns about the potential for their misuse, especially in sensitive areas such as political discourse. Deliberately aligning LLMs…
As teachers increasingly turn to GenAI in their educational practice, we need robust methods to benchmark large language models (LLMs) for pedagogical purposes. This article presents an embedding-based benchmarking framework to detect bias…
Large vision-language models (LVLMs) have recently achieved significant progress, demonstrating strong capabilities in open-world visual understanding. However, it is not yet clear how LVLMs address demographic biases in real life,…
The integration of Large Language Models (LLMs) in information retrieval has raised a critical reevaluation of fairness in the text-ranking models. LLMs, such as GPT models and Llama2, have shown effectiveness in natural language…
Large Language Models (LLMs) are increasingly used for recommendation tasks due to their general-purpose capabilities. While LLMs perform well in rich-context settings, their behavior in cold-start scenarios, where only limited signals such…
With the impressive performance in various downstream tasks, large language models (LLMs) have been widely integrated into production pipelines, like recruitment and recommendation systems. A known issue of models trained on natural…
Humor holds up a mirror to social perception: what we find funny often reflects who we are and how we judge others. When language models engage with humor, their reactions expose the social assumptions they have internalized from training…
As libraries explore large language models (LLMs) for use in virtual reference services, a key question arises: Can LLMs serve all users equitably, regardless of demographics or social status? While they offer great potential for scalable…
As libraries explore large language models (LLMs) as a scalable layer for reference services, a core fairness question follows: can LLM-based services support all patrons fairly, regardless of demographic identity? While LLMs offer great…
Large Language Models (LLMs), though shown to be effective in many applications, can vary significantly in their response quality. In this paper, we investigate this problem of prompt fairness: specifically, the phrasing of a prompt by…
Large Language Models (LLMs) offer the potential to automate hiring by matching job descriptions with candidate resumes, streamlining recruitment processes, and reducing operational costs. However, biases inherent in these models may lead…
Standard benchmarks of bias and fairness in large language models (LLMs) measure the association between the user attributes stated or implied by a prompt and the LLM's short text response, but human-AI interaction increasingly requires…
Large Language Models (LLMs) are increasingly deployed across diverse domains but often exhibit disparities in how they handle real-life queries. To systematically investigate these effects within various disability contexts, we introduce…
While biases in large language models (LLMs), such as stereotypes and cultural tendencies in outputs, have been examined and identified, their presence and characteristics in spoken dialogue models (SDMs) with audio input and output remain…