Related papers: Design and Evaluation of Whole-Page Experience Opt…
In e-commerce, ranking the search results based on users' preference is the most important task. Commercial e-commerce platforms, such as, Amazon, Alibaba, eBay, Walmart, etc. perform extensive and relentless research to perfect their…
Business success in e-commerce depends on customer perceived value. A customer with high perceived value buys, returns, and recommends items. The perceived value is at risk whenever the information load harms users' shopping experience. In…
Search query variation poses a challenge in e-commerce search, as equivalent search intents can be expressed through different queries with surface-level differences. This paper introduces a framework to recognize and leverage query…
Search-based recommendation is one of the most critical application scenarios in e-commerce platforms. Users' complex search contexts--such as spatiotemporal factors, historical interactions, and current query's information--constitute an…
The Unbiased Learning-to-Rank framework has been recently proposed as a general approach to systematically remove biases, such as position bias, from learning-to-rank models. The method takes two steps - estimating click propensities and…
In this paper, we investigate the task of aggregating search results from heterogeneous sources in an E-commerce environment. First, unlike traditional aggregated web search that merely presents multi-sourced results in the first page, this…
Recommender systems can mitigate the information overload problem by suggesting users' personalized items. In real-world recommendations such as e-commerce, a typical interaction between the system and its users is -- users are recommended…
Training Learning-to-Rank models for e-commerce product search ranking can be challenging due to the lack of a gold standard of ranking relevance. In this paper, we decompose ranking relevance into content-based and engagement-based…
Contemporary ways of doing business are heavily dependent on the e-Commerce/e-Business paradigm. The highest priority of an e-Commerce Web site's management is to assure pertinent Quality-of-Service (QoS) levels of their Web services…
E-commerce search systems rely on modeling user behavior to estimate item relevance and user preference, which are typically assumed to be stable and independently learnable signals. However, in practice, user interactions are jointly…
Large scale eCommerce platforms such as eBay carry a wide variety of inventory and provide several buying choices to online shoppers. It is critical for eCommerce search engines to showcase in the top results the variety and selection of…
Improved search quality enhances users' satisfaction, which directly impacts sales growth of an E-Commerce (E-Com) platform. Traditional Learning to Rank (LTR) algorithms require relevance judgments on products. In E-Com, getting such…
Whole-page optimization (WPO) decides how search and recommendation results are surfaced to users, and large language models (LLMs) open a new route to it by treating page generation as sequence generation. Adapting LLMs to web-scale WPO,…
User queries in e-commerce search are often vague, short, and underspecified, making it difficult for retrieval systems to match them accurately against structured product catalogs. This challenge is amplified by the one-to-many nature of…
Traditional approaches to ranking in web search follow the paradigm of rank-by-score: a learned function gives each query-URL combination an absolute score and URLs are ranked according to this score. This paradigm ensures that if the score…
Modeling user's historical feedback is essential for Click-Through Rate Prediction in personalized search and recommendation. Existing methods usually only model users' positive feedback information such as click sequences which neglects…
In large e-commerce platforms, search systems are typically composed of a series of modules, including recall, pre-ranking, and ranking phases. The pre-ranking phase, serving as a lightweight module, is crucial for filtering out the bulk of…
The whole-page reranking plays a critical role in shaping the user experience of search engines, which integrates retrieval results from multiple modalities, such as documents, images, videos, and LLM outputs. Existing methods mainly rely…
Search engine plays a crucial role in satisfying users' diverse information needs. Recently, Pretrained Language Models (PLMs) based text ranking models have achieved huge success in web search. However, many state-of-the-art text ranking…
Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…