Related papers: Living Contracts: Beyond Document-Centric Interact…
We introduce a dynamic benchmarking system for conversational agents that evaluates their performance through a single, simulated, and lengthy user$\leftrightarrow$agent interaction. The interaction is a conversation between the user and…
Living labs have been established across different countries to evaluate how the interaction between humans and buildings can be optimized to improve comfort, health, and energy savings. However, existing living labs can be too…
The traditional user-centered design process can hardly keep up with the ever faster technical development and increasingly diverse user preferences. As a solution, we propose to augment the tried-and-tested approach of conducting user…
Digital platforms frequently reproduce heteronormative norms and structural biases, limiting inclusive communication between LGBTQ+ and cisgender individuals. The Metaverse, with its affordances for identity fluidity, presence, and…
The development of large language models (LLMs) capable of following instructions and engaging in conversational interactions sparked increased interest in their utilization across various support tools. We investigate the utility of modern…
The rise of large language models has opened new avenues for users seeking legal advice. However, users often lack professional legal knowledge, which can lead to questions that omit critical information. This deficiency makes it…
User engagement with data privacy and security through consent banners has become a ubiquitous part of interacting with internet services. While previous work has addressed consent banners from either interaction design, legal, and…
This chapter explores the application of Large Language Models in the legal domain, showcasing their potential to optimise and augment traditional legal tasks by analysing possible use cases, such as assisting in interpreting statutes,…
Digital regulations such as the European Union's Digital Services Act (DSA) represent major efforts to shape human-centered and human rights-based frameworks for society. Yet, as these laws are translated into practice, challenges emerge at…
As more applications of large language models (LLMs) for 3D content for immersive environments emerge, it is crucial to study user behaviour to identify interaction patterns and potential barriers to guide the future design of immersive…
Large electricity customers (e.g., large data centers) can exhibit huge and variable electricity demands, which poses significant challenges for the electricity suppliers to plan for sufficient capacity. Thus, it is desirable to design…
In this paper, we rethink the way that communication among users over the Internet, one of the fundamental outcomes of the Internet evolution, takes place. Instead of users communicating directly over the Internet, we explore an…
Home-based care (HBC) delivers medical and care services in patients' living environments, offering unique opportunities for patient-centered care. However, patient agency is often inadequately represented in shared HBC planning processes.…
We are currently unable to specify human goals and societal values in a way that reliably directs AI behavior. Law-making and legal interpretation form a computational engine that converts opaque human values into legible directives. "Law…
Documentation enables sharing knowledge between the developers of a technology and its users. Creating quality documents, however, is challenging: Documents must satisfy the needs of a large audience without being overwhelming for…
The paper advocates for LLMs to enhance the accessibility, usage and explainability of rule-based legal systems, contributing to a democratic and stakeholder-oriented view of legal technology. A methodology is developed to explore the…
With growing capabilities of large language models (LLMs) comes growing affordances for human-like and context-aware conversational partners. On from this, some recent work has investigated the use of LLMs to simulate multiple…
Plausible findings about futures are inherently difficult to obtain as they require critical, well-informed speculations backed with data. HCI scholars tackle this challenge via user studies wherein futuristic prototypes and other props…
The electricity system becomes more complex, connecting massive numbers of end-users and distributed generators. Adding or removing grid connections requires expert studies to align technical constraints with user requests. In times of…
Commercial contracts are known to be a valuable source for deriving project-specific requirements. However, contract negotiations mainly occur among the legal counsel of the parties involved. The participation of non-legal stakeholders,…