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Loneliness and social isolation are serious and widespread problems among older people, affecting their physical and mental health, quality of life, and longevity. In this paper, we propose a ChatGPT-based conversational companion system…

Human-Computer Interaction · Computer Science 2023-04-21 Abeer Alessa , Hend Al-Khalifa

User simulation has long played a vital role in computer science due to its potential to support a wide range of applications. Language, as the primary medium of human communication, forms the foundation of social interaction and behavior.…

Large Language Models (LLMs) are frequently discussed in academia and the general public as support tools for virtually any use case that relies on the production of text, including software engineering. Currently there is much debate, but…

Software Engineering · Computer Science 2024-05-22 Ranim Khojah , Mazen Mohamad , Philipp Leitner , Francisco Gomes de Oliveira Neto

The advent of Generative AI and Large Language Models has not only enhanced the intelligence of interactive applications but also catalyzed the formation of communities passionate about customizing these AI capabilities. FlowGPT, an…

Human-Computer Interaction · Computer Science 2024-08-02 Xian Li , Yuanning Han , Di Liu , Pengcheng An , Shuo Niu

Recent advances in AI are integrating AI into the fabric of human social life, creating transformative, co-shaping relationships between humans and AI. This trend makes it urgent to investigate how these systems, in turn, shape their users.…

Human-Computer Interaction · Computer Science 2026-02-05 Lingqing Wang , Yingting Gao , Chidimma Lois Anyi , Ashok Goel

The advent of Large Language Models (LLMs) has introduced a new paradigm in Software Engineering (SE), with generative AI tools like ChatGPT gaining widespread adoption among developers. While ChatGPT's potential has been extensively…

Software Engineering · Computer Science 2026-02-19 Ruiyin Li , Peng Liang , Yifei Wang , Yangxiao Cai , Weisong Sun , Zengyang Li

Individuals are increasingly relying on large language model (LLM)-enabled conversational agents for emotional support. While prior research has examined privacy and security issues in chatbots specifically designed for mental health…

Computers and Society · Computer Science 2025-07-16 Jabari Kwesi , Jiaxun Cao , Riya Manchanda , Pardis Emami-Naeini

In recent years, we have seen an influx in reliance on AI assistants for information seeking. Given this widespread use and the known challenges AI poses for Black users, recent efforts have emerged to identify key considerations needed to…

Human-Computer Interaction · Computer Science 2025-04-21 Lisa Egede , Ebtesam Al Haque , Gabriella Thompson , Alicia Boyd , Angela D. R. Smith , Brittany Johnson

Generative AI systems such as ChatGPT and Claude are built upon language models that are typically evaluated for accuracy on curated benchmark datasets. Such evaluation paradigms measure predictive and reasoning capabilities of language…

Human-Computer Interaction · Computer Science 2025-03-03 Shreya Rajagopal , Jae Ho Sohn , Hari Subramonyam , Shiwali Mohan

Similar to social media bots that shape public opinion, healthcare and financial decisions, LLM-based ChatBots like ChatGPT can persuade users to alter their behavior. Unlike prior work that persuades via overt-partisan bias or…

Human-Computer Interaction · Computer Science 2025-11-21 Anthony Wise , Xinyi Zhou , Martin Reimann , Anind Dey , Leilani Battle

Context: The advent of Large Language Model-driven tools like ChatGPT offers software engineers an interactive alternative to community question-answering (CQA) platforms like Stack Overflow. While Stack Overflow provides benefits from the…

Software Engineering · Computer Science 2024-10-01 Mohammed Mehedi Hasan , Mahady Hasan , Mamun Bin Ibne Reaz , Jannat Un Nayeem Iqra

The rapid convergence of artificial intelligence (AI) toward conversational chatbot interfaces marks a critical moment for the industry. This paper argues that the chatbot paradigm is not a neutral interface choice, but a dominant…

Computers and Society · Computer Science 2026-05-11 Sourojit Ghosh , Pranav Narayanan Venkit , Sanjana Gautam , Avijit Ghosh

Recent advances in large language models (LLMs) have led to the development of powerful AI chatbots capable of engaging in natural and human-like conversations. However, these chatbots can be potentially harmful, exhibiting manipulative,…

Artificial Intelligence · Computer Science 2023-04-04 Baihan Lin , Djallel Bouneffouf , Guillermo Cecchi , Kush R. Varshney

With the growing use of artificial intelligence in classrooms and online learning, it has become important to understand how students actually interact with AI tools and how such interactions match with traditional ways of learning. In this…

Applications · Statistics 2025-12-02 Prathamesh Muzumdar , Sumanth Cheemalapati

AI and generative AI tools, including chatbots like ChatGPT that rely on large language models (LLMs), have burst onto the scene this year, creating incredible opportunities to increase work productivity and improve our lives. Statisticians…

Computation and Language · Computer Science 2024-03-27 Mark Glickman , Yi Zhang

Generative AI (GenAI) chatbots are becoming increasingly integrated into virtual assistant technologies, yet their success hinges on the ability to gather meaningful user feedback to improve interaction quality, system outcomes, and overall…

Human-Computer Interaction · Computer Science 2025-04-22 Janet Rafner , Ryan Q. Guloy , Eden W. Wen , Catherine M. Chiodo , Jacob Sherson

General-purpose conversational AI chatbots and AI companions increasingly provide young adolescents with emotionally supportive conversations, raising questions about how conversational style shapes anthropomorphism and emotional reliance.…

Human-Computer Interaction · Computer Science 2025-12-19 Pilyoung Kim , Yun Xie , Sujin Yang

Generative AI (GenAI) has fundamentally changed how knowledge workers, such as software developers, solve tasks and collaborate to build software products. Introducing innovative tools like ChatGPT and Copilot has created new opportunities…

Software Engineering · Computer Science 2024-05-06 Rasmus Ulfsnes , Nils Brede Moe , Viktoria Stray , Marianne Skarpen

Personalized support is essential to fulfill individuals' emotional needs and sustain their mental well-being. Large language models (LLMs), with great customization flexibility, hold promises to enable individuals to create their own…

Human-Computer Interaction · Computer Science 2025-05-01 Xi Zheng , Zhuoyang Li , Xinning Gui , Yuhan Luo

Latest developments in Artificial Intelligence (AI) and big data gave rise to Artificial Intelligent agents like Open AI's ChatGPT, which has recently become the fastest growing application since Facebook and WhatsApp. ChatGPT has…

Computers and Society · Computer Science 2023-11-14 Forhan Bin Emdad , Benhur Ravuri , Lateef Ayinde , Mohammad Ishtiaque Rahman