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Generative AI is increasingly integrated into writing support, yet current chat-based interfaces often obscure referential context and risk amplifying automation bias and overreliance. We introduce AnchoredAI, a novel system that anchors AI…
There are many settings where it is useful to predict and explain the success or failure of a dialogue. Circumplex theory from psychology models the social orientations (e.g., Warm-Agreeable, Arrogant-Calculating) of conversation…
Democratic public life depends on institutions that make roles, responsibilities, relationships, and purposes intelligible as lived orientation. Contemporary AI systems are trained on web-scale corpora and aligned for helpfulness,…
Large language model (LLM) agents are increasingly used for complex tasks, yet deployed agents often remain static, failing to adapt as user needs evolve. This creates a tension between the need for continuous service and the necessity of…
Current generative AI models like ChatGPT, Claude, and Gemini are widely used for knowledge dissemination, task decomposition, and creative thinking. However, their linear interaction methods often force users to repeatedly compare and copy…
Automated co-located human-human interaction analysis has been addressed by the use of nonverbal communication as measurable evidence of social and psychological phenomena. We survey the computing studies (since 2010) detecting phenomena…
Artificial intelligence (AI) copilots are increasingly integrated into enterprise cybersecurity platforms to assist analysts in threat detection, triage, and remediation. However, the effectiveness of these systems depends not only on the…
This paper investigates the impact of a group-adaptive conversation design in two socially interactive agents (SIAs) through two real-world studies. Both SIAs - Furhat, a social robot, and MetaHuman, a virtual agent - were equipped with a…
There is growing concern that AI chatbots might fuel delusional beliefs in users. Some have suggested that humans and chatbots mutually reinforce false beliefs over time, but quantitative evidence is lacking. Using a unique dataset of chat…
The proliferation of AI agents, with their complex and context-dependent actions, renders conventional privacy paradigms obsolete. This position paper argues that the current model of privacy management, rooted in a user's unilateral…
Causal discovery through experimentation and intervention is fundamental to robust problem solving. It requires not just updating beliefs within a fixed framework but revising the hypothesis space itself, a capacity current AI agents lack…
As artificial intelligence assumes cognitive labor, no quantitative framework predicts when human capability loss becomes catastrophic. We present a two-variable dynamical systems model coupling capability (H) and delegation (D), grounded…
Prior work has identified a resilient phenomenon that threatens the performance of human-AI decision-making teams: overreliance, when people agree with an AI, even when it is incorrect. Surprisingly, overreliance does not reduce when the AI…
Online communication channels, especially social web platforms, are rapidly replacing traditional ones. Online platforms allow users to overcome physical barriers, enabling worldwide participation. However, the power of online communication…
Ghosting, the ability to predict a user's intended text input for inline query auto-completion, is an invaluable feature for modern search engines and chat interfaces, greatly enhancing user experience. By suggesting completions to…
Understanding decision-making in multi-AI-agent frameworks is crucial for analyzing strategic interactions in network-effect-driven contexts. This study investigates how AI agents navigate network-effect games, where individual payoffs…
This paper shows how agents' choice in communicative action can be designed to mitigate the effect of their resource limits in the context of particular features of a collaborative planning task. I first motivate a number of hypotheses…
We introduce a multi-turn benchmark for evaluating personalised alignment in LLM-based AI assistants, focusing on their ability to handle user-provided safety-critical contexts. Our assessment of ten leading models across five scenarios…
While the English virtual assistants have achieved exciting performance with an enormous amount of training resources, the needs of non-English-speakers have not been satisfied well. Up to Dec 2021, Alexa, one of the most popular smart…
Failures in large-scale cloud systems incur substantial financial losses, making automated Root Cause Analysis (RCA) essential for operational stability. Recent efforts leverage Large Language Model (LLM) agents to automate this task, yet…