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Self-learning paradigms in large-scale conversational AI agents tend to leverage user feedback in bridging between what they say and what they mean. However, such learning, particularly in Markov-based query rewriting systems have far from…
LLM based chatbots have become central interfaces in technical, educational, and analytical domains, supporting tasks such as code reasoning, problem solving, and information exploration. As these systems scale, sustainability concerns have…
Artificial intelligence has advanced rapidly across perception, language, reasoning, and multimodal domains. Yet despite these achievements, modern AI systems remain fundamentally limited in their ability to self-monitor, self-correct, and…
As AI assistants become integrated into safety engineering workflows for Physical AI systems, a critical question emerges: does AI assistance improve safety analysis quality, or introduce systematic blind spots that surface only through…
The cognitive process of Search-as-Learning (SAL) is most effective when searching promotes active encoding of information. The rise of LLMs-based chatbots, which provide instant answers, introduces a trade-off between efficiency and depth…
With the rise of AI-powered coding assistants, firms and programmers are exploring how to optimize their interaction with them. Research has so far mainly focused on evaluating output quality and productivity gains, leaving aside the…
Conversational AI systems increasingly function as primary interfaces for information seeking, yet how they present sources to support information evaluation remains under-explored. This paper investigates how source transparency design…
When two people pay attention to each other and are interested in what the other has to say or write, they almost instantly adapt their writing/speaking style to match the other. For a successful interaction with a user, chatbots and…
Humans quite frequently interact with conversational agents. The rapid advancement in generative language modeling through neural networks has helped advance the creation of intelligent conversational agents. Researchers typically evaluate…
In today's society, our cognition is constantly influenced by information intake, attention switching, and task interruptions. This increases the difficulty of a given task, adding to the existing workload and leading to compromised…
People navigate complex environments using cues, heuristics, and other strategies, which are often adaptive in stable settings. However, as AI increasingly permeates society's information environments, those become more adaptive and…
With the recent emergence of powerful instruction-tuned large language models (LLMs), various helpful conversational Artificial Intelligence (AI) systems have been deployed across many applications. When prompted by users, these AI systems…
This paper presents a user study (N=22) where participants used an interface combining Web Search and a Generative AI-Chat feature to solve health-related information tasks. We study how people behaved with the interface, why they behaved…
Artificial intelligence (AI) advances and the rapid adoption of generative AI tools like ChatGPT present new opportunities and challenges for higher education. While substantial literature discusses AI in higher education, there is a lack…
Explainable artificial intelligence (XAI) methods are being proposed to help interpret and understand how AI systems reach specific predictions. Inspired by prior work on conversational user interfaces, we argue that augmenting existing XAI…
Despite extensive investment in artificial intelligence, 95% of enterprises report no measurable profit impact from AI deployments (MIT, 2025). In this theoretical paper, we argue that this gap reflects paradigmatic lock-in that channels AI…
Large language models (LLMs) in research and development toolchains produce output that triggers attribution of agency and understanding -- a cognitive illusion that degrades verification behavior and trust calibration. No existing…
Agile estimation techniques, particularly T-shirt sizing, are widely used in software development for their simplicity and utility in scoping work. However, when we apply these methods to artificial intelligence initiatives -- especially…
The path to higher network autonomy in 6G lies beyond the mere optimization of key performance indicators (KPIs), requiring systems that perceive and reason over the network environment as it is. This can be achieved through agentic AI,…
AI agents -- systems that combine foundation models with reasoning, planning, memory, and tool use -- are rapidly becoming a practical interface between natural-language intent and real-world computation. This survey synthesizes the…