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AI-companion apps such as Replika, Chai, and Character.ai promise relational benefits-yet many boast session lengths that rival gaming platforms while suffering high long-run churn. What conversational design features increase consumer…
This study explores how college students interact with generative AI (ChatGPT-4) during educational quizzes, focusing on reliance and predictors of AI adoption. Conducted at the early stages of ChatGPT implementation, when students had…
Romantic AI chatbots have quickly attracted users, but their emotional use raises concerns about privacy and safety. As people turn to these systems for intimacy, comfort, and emotionally significant interaction, they often disclose highly…
The widespread adoption of generative AI is already impacting learning and help-seeking. While the benefits of generative AI are well-understood, recent studies have also raised concerns about increased potential for cheating and negative…
Generative AI is being increasingly integrated into web search for the convenience it provides users. In this work, we aim to understand how generative AI disrupts web search by retrieving and presenting the information and sources…
This study examines the psychological mechanisms underlying Chinese K-12 teachers' discontinuance intention toward generative AI. Drawing on the Cognition-Affect-Conation framework, the study investigates how cognitive evaluations of…
Current AI systems minimize risk by enforcing ideological neutrality, yet this may introduce automation bias by suppressing cognitive engagement in human decision-making. We conducted randomized trials with 2,500 participants to test…
Queer people are often discussed as targets of bias, harm, or discrimination in research on generative AI. However, the specific ways that queer people engage with generative AI, and thus possible uses that support queer people, have yet to…
AI-generated content is becoming increasingly prevalent in the real world, leading to serious ethical and societal concerns. For instance, adversaries might exploit large multimodal models (LMMs) to create images that violate ethical or…
Google AI Overviews (AIOs) are arguably the most widely encountered deployment of generative AI, reaching over 2 billion users who may not realize the answers they see are AI-generated. Where search engines have traditionally surfaced…
The recent surge in the field of generative artificial intelligence (GenAI) has the potential to bring about transformative changes across a range of sectors, including software engineering and education. As GenAI tools, such as OpenAI's…
Generative artificial intelligence (AI) presents large risks for society when it is used to create fake news. A crucial factor for fake news to go viral on social media is that users share such content. Here, we aim to shed light on the…
Generative AI has democratized content creation, but popular chatbot-based interfaces often prioritize execution, generating fully rendered artifacts right away. This issue can lead to premature convergence and design fixation, where users…
A large survey of American adults explored the complex landscape of attitudes towards artificial intelligence (AI). It explored the degree of concern regarding specific potential outcomes of the new advances in AI technology and correlates…
Prior research shows that social norms can reduce algorithm aversion, but little is known about how such norms become established. Most accounts emphasize technological and individual determinants, yet AI adoption unfolds within…
Generative AI (genAI) tools promise productivity gains, yet miscalibrated trust and usage friction still hinder adoption. Moreover, genAI can be exclusionary, failing to adequately support diverse users. One such aspect of diversity is…
Continuous advancements in robotics and AI are driving the integration of robots from industry into everyday environments. However, dynamic and unpredictable human activities in daily lives would directly or indirectly conflict with robot…
Online communities and their host platforms are mutually dependent yet conflict-prone. When platform policies clash with community values, communities have resisted through strikes, blackouts, and even migration to other platforms. Through…
Generative artificial intelligence (AI) is poised to reshape the way individuals communicate and interact. While this form of AI has the potential to efficiently make numerous human decisions, there is limited understanding of how…
The growing trend of artificial intelligence (AI) as a solution to social and technical problems reinforces AI Realism -- the belief that AI is an inevitable and natural order. In response, this paper argues that participatory design (PD),…