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In August 2025, a major AI company's immediate, mandatory transition from its previous to its next-generation model triggered widespread public reactions. I collected 150 posts in Japanese and English from multiple social media platforms…

Computers and Society · Computer Science 2026-03-16 Hiroki Naito

When OpenAI deprecated GPT-4o in early 2026, thousands of users protested under #keep4o, claiming newer models had "lost their empathy." No published study has tested this claim. We conducted the first clinical measurement, evaluating three…

Computation and Language · Computer Science 2026-03-12 Michael Keeman , Anastasia Keeman

Generative Artificial Intelligence (GenAI) has prompted significant discussion in education, yet large-scale empirical evidence on how students and teachers perceive and navigate this shift remains limited. We analyse 270k AI-related Reddit…

Computers and Society · Computer Science 2026-05-19 Pelin Yüce , Xiangruo Dai , Rebecca Owens , Tuğrulcan Elmas

Millions of users form emotional attachments to AI companions like Character AI, Replika, and ChatGPT. When these relationships end through model updates, safety interventions, or platform shutdowns, users receive no closure, reporting…

Human-Computer Interaction · Computer Science 2026-02-11 Rachel Poonsiriwong , Chayapatr Archiwaranguprok , Pat Pataranutaporn

Generative AI (GAI) technologies are disrupting professional writing, challenging traditional practices. Recent studies explore GAI adoption experiences of creative practitioners, but we know little about how these experiences evolve into…

Human-Computer Interaction · Computer Science 2025-03-14 Rama Adithya Varanasi , Batia Mishan Wiesenfeld , Oded Nov

Recent studies have discussed how users are increasingly using conversational AI systems, powered by LLMs, for information seeking, decision support, and even emotional support. However, these macro-level observations offer limited insight…

Human-Computer Interaction · Computer Science 2026-02-18 Sai Keerthana Karnam , Abhisek Dash , Krishna P. Gummadi , Animesh Mukherjee , Ingmar Weber , Savvas Zannettou

The emergence of generative AI has sparked substantial discussions, with the potential to have profound impacts on society in all aspects. As emerging technologies continue to advance, it is imperative to facilitate their proper integration…

Social and Information Networks · Computer Science 2023-05-17 Kunihiro Miyazaki , Taichi Murayama , Takayuki Uchiba , Jisun An , Haewoon Kwak

This paper establishes an empirical baseline of public sentiment toward Fourth Industrial Revolution (4IR) technologies across six European countries during the period 2006--2019, prior to the widespread adoption of generative AI systems.…

General Economics · Economics 2025-12-01 Diletta Abbonato

As dialogue systems and chatbots increasingly integrate into everyday interactions, the need for efficient and accurate evaluation methods becomes paramount. This study explores the comparative performance of human and AI assessments across…

Computation and Language · Computer Science 2024-09-11 Ike Ebubechukwu , Johane Takeuchi , Antonello Ceravola , Frank Joublin

Foundation models such as GPT-4 are fine-tuned to avoid unsafe or otherwise problematic behavior, such as helping to commit crimes or producing racist text. One approach to fine-tuning, called reinforcement learning from human feedback,…

Art-making is a collective social activity through which queer people engage in political resistance, develop identities, archive queer memory, and form community. However, in recent years, generative AI has disrupted queer artistic…

Human-Computer Interaction · Computer Science 2026-04-17 Jordan Taylor , Joel Mire , Alicia DeVrio , Maarten Sap , Haiyi Zhu , Sarah E. Fox

AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…

Human-Computer Interaction · Computer Science 2026-03-25 Olivia Yan Huang , Monika Stodolska , Sharifa Sultana

Development in digital technologies has continuously reshaped how individuals seek and receive social and emotional support. While online platforms and communities have long served this need, the increased integration of general-purpose…

With the development of generative AI technology, a vast array of AI-generated paintings (AIGP) have gone viral on social media like TikTok. However, some negative news about AIGP has also emerged. For example, in 2022, numerous painters…

Human-Computer Interaction · Computer Science 2025-08-01 Jiajun Wang , Xiangzhe Yuan , Siying Hu , Zhicong Lu

People are increasingly turning to generative AI (e.g., ChatGPT, Gemini, Copilot) for emotional support and companionship. While trust is likely to play a central role in enabling these informal and unsupervised interactions, we still lack…

Human-Computer Interaction · Computer Science 2026-01-26 Riccardo Volpato , Simone Stumpf , Lisa DeBruine

Generative AI (GAI) technologies are quickly reshaping the educational landscape. As adoption accelerates, understanding how students and educators perceive these tools is essential. This study presents one of the most comprehensive…

Social and Information Networks · Computer Science 2026-01-07 Paulina DeVito , Akhil Vallala , Sean Mcmahon , Yaroslav Hinda , Benjamin Thaw , Hanqi Zhuang , Hari Kalva

This study investigates ChatGPT-4o's multimodal content generation, highlighting significant disparities in its treatment of sexual content and nudity versus violent and drug-related themes. Detailed analysis reveals that ChatGPT-4o…

Computers and Society · Computer Science 2024-12-02 Roberto Balestri

Generative AI (GenAI) has rapidly entered education, yet its user experience is often explained through adoption-oriented constructs such as usefulness, ease of use, and engagement. We argue that these constructs are no longer sufficient…

Computers and Society · Computer Science 2026-03-26 Xiaoming Zhai

The rapid advancement of AI companionship systems has positioned them as scalable interventions for addressing social isolation. Current design approaches emphasize maximizing user engagement and satisfaction, treating effective alignment…

Human-Computer Interaction · Computer Science 2026-03-31 Mengqi Shi

Large language models are increasingly used for both task-based assistance and social companionship, yet research has typically focused on one or the other. Drawing on a survey (N = 202) and 30 interviews with high-engagement ChatGPT and…

Human-Computer Interaction · Computer Science 2026-03-03 Aikaterina Manoli , Janet V. T. Pauketat , Ali Ladak , Hayoun Noh , Angel Hsing-Chi Hwang , Jacy Reese Anthis
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