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As LLMs are increasingly deployed in global applications, the importance of cultural sensitivity becomes paramount, ensuring that users from diverse backgrounds feel respected and understood. Cultural harm can arise when these models fail…

Computation and Language · Computer Science 2025-01-27 Somnath Banerjee , Sayan Layek , Hari Shrawgi , Rajarshi Mandal , Avik Halder , Shanu Kumar , Sagnik Basu , Parag Agrawal , Rima Hazra , Animesh Mukherjee

The emergence of generative AI chatbots such as ChatGPT has prompted growing public and academic interest in their role as informal mental health support tools. While early rule-based systems have been around for several years, large…

Computation and Language · Computer Science 2025-04-18 Anna-Carolina Haensch

When making significant life decisions, people increasingly turn to conversational AI tools, such as large language models (LLMs). However, LLMs often steer users toward solutions, limiting metacognitive awareness of their own…

Human-Computer Interaction · Computer Science 2025-10-07 Morita Tarvirdians , Senthil Chandrasegaran , Hayley Hung , Catholijn M. Jonker , Catharine Oertel

Despite growing awareness of ethical challenges in software development, practitioners still lack structured tools that help them critically engage with the lived experiences of marginalized users. This paper presents PerspectiveCoach, a…

Software Engineering · Computer Science 2026-01-07 Lauren Olson , Emitzá Guzmán , Florian Kunneman

The influence of Artificial Intelligence (AI), and specifically Large Language Models (LLM), on education is continuously increasing. These models are frequently used by students, giving rise to the question whether current forms of…

Human-Computer Interaction · Computer Science 2025-07-02 Patrick Stokkink

Millions of individuals' well-being are challenged by the harms of substance use. Harm reduction as a public health strategy is designed to improve their health outcomes and reduce safety risks. Some large language models (LLMs) have…

Computation and Language · Computer Science 2025-07-30 Kaixuan Wang , Chenxin Diao , Jason T. Jacques , Zhongliang Guo , Shuai Zhao

Adherence to healthy diets reduces chronic illness risk, yet rates remain low. Large Language Models (LLMs) are increasingly used for health communication but often struggle to engage individuals with ambivalent intentions at a pivotal…

Human-Computer Interaction · Computer Science 2025-11-05 Michelle Bak , Kexin Quan , Tre Tomaszewski , Jessie Chin

As large language models (LLMs) are embedded into mental health technologies, they are often framed either as tools assisting therapists or autonomous therapeutic systems. Such perspectives overlook their potential to mediate relational…

Human-Computer Interaction · Computer Science 2025-12-30 Jiatao Quan , Ziyue Li , Tian Qi Zhu , Yuxuan Li , Baoying Wang , Wanda Pratt , Nan Gao

Background Advancements in Large Language Models (LLMs) hold transformative potential in healthcare, however, recent work has raised concern about the tendency of these models to produce outputs that display racial or gender biases.…

The advent of Large Language Models (LLMs) has profoundly transformed the paradigms of information retrieval and problem-solving, enabling students to access information acquisition more efficiently to support learning. However, there is…

Information Retrieval · Computer Science 2025-03-26 Yiming Luo , Ting Liu , Patrick Cheong-Iao Pang , Dana McKay , Ziqi Chen , George Buchanan , Shanton Chang

Immense effort has been dedicated to minimizing the presence of harmful or biased generative content and better aligning AI output to human intention; however, research investigating the cultural values of LLMs is still in very early…

Computation and Language · Computer Science 2024-11-12 Elise Karinshak , Amanda Hu , Kewen Kong , Vishwanatha Rao , Jingren Wang , Jindong Wang , Yi Zeng

A large body of research has found substantial gender bias in NLP systems. Most of this research takes a binary, essentialist view of gender: limiting its variation to the categories _men_ and _women_, conflating gender with sex, and…

Computation and Language · Computer Science 2025-09-25 Ruby Ostrow , Adam Lopez

Learning never ends, and there is no age limit to grow yourself. However, the educational landscape may face challenges in effectively catering to students' inclusion and diverse learning needs. These students should have access to…

Computers and Society · Computer Science 2024-05-02 Syed Hasib Akhter Faruqui , Nazia Tasnim , Iftekhar Ibne Basith , Suleiman Obeidat , Faruk Yildiz

Large Language Models (LLMs) inherit explicit and implicit biases from their training datasets. Identifying and mitigating biases in LLMs is crucial to ensure fair outputs, as they can perpetuate harmful stereotypes and misinformation. This…

Machine Learning · Computer Science 2025-11-19 Fatima Kazi , Alex Young , Yash Inani , Setareh Rafatirad

Regulatory efforts to protect against algorithmic bias have taken on increased urgency with rapid advances in large language models (LLMs), which are machine learning models that can achieve performance rivaling human experts on a wide…

Applications · Statistics 2024-04-05 Johann D. Gaebler , Sharad Goel , Aziz Huq , Prasanna Tambe

Large language models (LLMs) are becoming increasingly ubiquitous in our daily lives, but numerous concerns about bias in LLMs exist. This study examines how gender-diverse populations perceive bias, accuracy, and trustworthiness in LLMs,…

Human-Computer Interaction · Computer Science 2025-07-09 Aimen Gaba , Emily Wall , Tejas Ramkumar Babu , Yuriy Brun , Kyle Hall , Cindy Xiong Bearfield

Dialogue systems have long supported learner reflections, with theoretically grounded, rule-based designs offering structured scaffolding but often struggling to respond to shifts in engagement. Large Language Models (LLMs), in contrast,…

The integration of large language models (LLMs) into healthcare holds promise to enhance clinical decision-making, yet their susceptibility to biases remains a critical concern. Gender has long influenced physician behaviors and patient…

The escalating global mental health crisis, marked by persistent treatment gaps, availability, and a shortage of qualified therapists, positions Large Language Models (LLMs) as a promising avenue for scalable support. While LLMs offer…

Large Language Models (LLMs) are often proposed as tools to streamline clinical documentation, a task viewed as both high-volume and low-risk. However, even seemingly straightforward applications of LLMs raise complex sociotechnical…

Human-Computer Interaction · Computer Science 2025-09-05 Kristina L. Kupferschmidt , Kieran O'Doherty , Joshua A. Skorburg