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Social media platforms increasingly employ proactive moderation techniques, such as detecting and curbing toxic and uncivil comments, to prevent the spread of harmful content. Despite these efforts, such approaches are often criticized for…

Human-Computer Interaction · Computer Science 2025-07-30 Xiaotian Su , Naim Zierau , Soomin Kim , April Yi Wang , Thiemo Wambsganss

Commercial content moderation APIs are marketed as scalable solutions to combat online hate speech. However, the reliance on these APIs risks both silencing legitimate speech, called over-moderation, and failing to protect online platforms…

Human-Computer Interaction · Computer Science 2025-03-04 David Hartmann , Amin Oueslati , Dimitri Staufer , Lena Pohlmann , Simon Munzert , Hendrik Heuer

At a time when the influence of generative Artificial Intelligence on visual arts is a highly debated topic, we raise the attention towards a more subtle phenomenon: the algorithmic censorship of artistic nudity online. We analyze the…

Computer Vision and Pattern Recognition · Computer Science 2024-09-27 Piera Riccio , Georgina Curto , Thomas Hofmann , Nuria Oliver

High-stakes applications rely on combining Artificial Intelligence (AI) and humans for responsive and reliable decision making. For example, content moderation in social media platforms often employs an AI-human pipeline to promptly remove…

Machine Learning · Computer Science 2025-08-14 Thodoris Lykouris , Wentao Weng

Social media platforms utilize Machine Learning (ML) and Artificial Intelligence (AI) powered recommendation algorithms to maximize user engagement, which can result in inadvertent exposure to harmful content. Current moderation efforts,…

Computation and Language · Computer Science 2025-05-30 Rajvardhan Oak , Muhammad Haroon , Claire Jo , Magdalena Wojcieszak , Anshuman Chhabra

Online communities serve as essential support channels for People Who Use Drugs (PWUD), providing access to peer support and harm reduction information. The moderation of these communities involves consequential decisions affecting member…

Human-Computer Interaction · Computer Science 2026-01-06 Kaixuan Wang , Loraine Clarke , Carl-Cyril J Dreue , Guancheng Zhou , Jason T. Jacques

Centralized content moderation paradigm both falls short and over-reaches: 1) it fails to account for the subjective nature of harm, and 2) it acts with blunt suppression in response to content deemed harmful, even when such content can be…

Human-Computer Interaction · Computer Science 2026-02-11 Rayhan Rashed , Farnaz Jahanbakhsh

Toxicity annotators and content moderators often default to mental shortcuts when making decisions. This can lead to subtle toxicity being missed, and seemingly toxic but harmless content being over-detected. We introduce BiasX, a framework…

Computation and Language · Computer Science 2023-05-24 Yiming Zhang , Sravani Nanduri , Liwei Jiang , Tongshuang Wu , Maarten Sap

Generative AI is altering how we work, learn, communicate, and participate in online communities. How might online communities be changed by generative AI? To start addressing this question, we focused on online community moderators'…

Computers and Society · Computer Science 2025-10-21 Travis Lloyd , Joseph Reagle , Mor Naaman

Reclaimed slur usage is a common and meaningful practice online for many marginalized communities. It serves as a source of solidarity, identity, and shared experience. However, contemporary automated and AI-based moderation tools for…

Computation and Language · Computer Science 2026-04-22 Christina Chance , Rebecca Pattichis , Arjun Subramonian , James He , Shruti Narayanan , Saadia Gabriel , Kai-Wei Chang

Most social media users come from the Global South, where harmful content usually appears in local languages. Yet, AI-driven moderation systems struggle with low-resource languages spoken in these regions. Through semi-structured interviews…

Computation and Language · Computer Science 2025-08-06 Farhana Shahid , Mona Elswah , Aditya Vashistha

In recent years, social media companies have grappled with defining and enforcing content moderation policies surrounding political content on their platforms, due in part to concerns about political bias, disinformation, and polarization.…

Human-Computer Interaction · Computer Science 2023-05-25 Jacob Thebault-Spieker , Sukrit Venkatagiri , Naomi Mine , Kurt Luther

The Fediverse, a group of interconnected servers providing a variety of interoperable services (e.g. micro-blogging in Mastodon) has gained rapid popularity. This sudden growth, partly driven by Elon Musk's acquisition of Twitter, has…

Social and Information Networks · Computer Science 2025-01-13 Haris Bin Zia , Aravindh Raman , Ignacio Castro , Gareth Tyson

Facebook and Twitter recently announced community-based review platforms to address misinformation. We provide an overview of the potential affordances of such community-based approaches to content moderation based on past research and…

Social and Information Networks · Computer Science 2023-01-05 Taha Yasseri , Filippo Menczer

Popular messaging applications now enable end-to-end-encryption (E2EE) by default, and E2EE data storage is becoming common. These important advances for security and privacy create new content moderation challenges for online services,…

Cryptography and Security · Computer Science 2023-03-08 Sarah Scheffler , Jonathan Mayer

The growing use of generative AI raises ethical concerns about authorship and plagiarism. This study examines how people judge the reuse of AI-generated content, focusing on moral patiency and ownership perceptions. In an experiment,…

Computers and Society · Computer Science 2026-05-01 Hyesun Choung , Soojong Kim

Generative AI is frequently portrayed as revolutionary or even apocalyptic, prompting calls for novel regulatory approaches. This essay argues that such views are misguided. Instead, generative AI should be understood as an evolutionary…

Computers and Society · Computer Science 2025-03-11 Gilad Abiri

Though detection systems have been developed to identify obscene content such as pornography and violence, artificial intelligence is simply not good enough to fully automate this task yet. Due to the need for manual verification, social…

Human-Computer Interaction · Computer Science 2020-01-07 Brandon Dang , Martin J. Riedl , Matthew Lease

Large Language Models (LLMs) are increasingly deployed to curate and rank human-created content, yet the nature and structure of their biases in these tasks remains poorly understood: which biases are robust across providers and platforms,…

Social and Information Networks · Computer Science 2026-04-20 Nicolò Pagan , Christopher Barrie , Chris Andrew Bail , Petter Törnberg

With significant advances in generative AI, new technologies are rapidly being deployed with generative components. Generative models are typically trained on large datasets, resulting in model behaviors that can mimic the worst of the…

Machine Learning · Computer Science 2023-06-13 Susan Hao , Piyush Kumar , Sarah Laszlo , Shivani Poddar , Bhaktipriya Radharapu , Renee Shelby