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Refusal behavior by Large Language Models is increasingly visible in content moderation, yet little is known about how refusals vary by the identity of the user making the request. This study investigates refusal as a sociotechnical outcome…

Computer Vision and Pattern Recognition · Computer Science 2025-10-28 Sha Luo , Sang Jung Kim , Zening Duan , Kaiping Chen

Users are posting millions of questions on Community question answering sites each day. The quality of those questions significantly affects the satisfactions of the sites' users and, therefore, sites' traffic. We gathered 15…

Social and Information Networks · Computer Science 2020-12-23 Alyssa Shuang Sha , Yingnan Shi , Armin Haller

Ways in which people's opinions change are, without a doubt, subject to a rich tapestry of differing influences. Factors that affect how one arrives at an opinion reflect how they have been shaped by their environment throughout their…

Social and Information Networks · Computer Science 2026-05-21 Stanisław Stępień , Michalina Janik , Mateusz Nurek , Akrati Saxena , Radosław Michalski

This thesis conducts a focused literature review on online communities, centering on Stack Overflow, employing social network analysis and graph algorithms. It examines the evolving landscape of health information quality within the digital…

Social and Information Networks · Computer Science 2024-06-19 Rapheal Cyril Igbudu , Rowanda Ahmed

In content-based online platforms, use of aggregate user feedback (say, the sum of votes) is commonplace as the "gold standard" for measuring content quality. Use of vote aggregates, however, is at odds with the existing empirical…

Social and Information Networks · Computer Science 2019-10-03 Himel Dev , Karrie Karahalios , Hari Sundaram

Contributing to the writing of history has never been as easy as it is today thanks to Wikipedia, a community-created encyclopedia that aims to document the world's knowledge from a neutral point of view. Though everyone can participate it…

Social and Information Networks · Computer Science 2016-03-04 Claudia Wagner , Eduardo Graells-Garrido , David Garcia , Filippo Menczer

Stack Overflow accumulates an enormous amount of software engineering knowledge. However, as time passes, certain knowledge in answers may become obsolete. Such obsolete answers, if not identified or documented clearly, may mislead answer…

Software Engineering · Computer Science 2019-04-01 Haoxiang Zhang , Shaowei Wang , Tse-Hsun , Chen , Ying Zou , Ahmed E. Hassan

Background: Contemporary software development organizations lack diversity and the ratios of women in Free and open-source software (FOSS) communities are even lower than the industry average. Although the results of recent studies hint the…

Software Engineering · Computer Science 2023-02-07 Sayma Sultana , Amiangshu Bosu

Currently, there is a surge of interest in fair Artificial Intelligence (AI) and Machine Learning (ML) research which aims to mitigate discriminatory bias in AI algorithms, e.g. along lines of gender, age, and race. While most research in…

Computers and Society · Computer Science 2021-07-29 Clarice Wang , Kathryn Wang , Andrew Bian , Rashidul Islam , Kamrun Naher Keya , James Foulds , Shimei Pan

Software engineers have historically relied on human-powered Q&A platforms like Stack Overflow (SO) as coding aids. With the rise of generative AI, developers have started to adopt AI chatbots, such as ChatGPT, in their software development…

Human-Computer Interaction · Computer Science 2025-02-24 Jiachen Li , Elizabeth Mynatt , Varun Mishra , Jonathan Bell

Robots can greatly enhance human capabilities, yet their development presents a range of challenges. This collaborative study, conducted by a team of software engineering and robotics researchers, seeks to identify the challenges…

Software Engineering · Computer Science 2026-03-24 Hisham Kidwai , Danika Passler Bates , Sujana Islam Suhi , Md Nahidul Islam Opu , James Young , Shaiful Chowdhury

Context: Navigating the knowledge of Stack Overflow (SO) remains challenging. To make the posts vivid to users, SO allows users to write and edit posts with Markdown or HTML so that users can leverage various formatting styles (e.g., bold,…

Computation and Language · Computer Science 2024-04-29 Shahla Shaan Ahmed , Shaowei Wang , Yuan Tian , Tse-Hsun , Chen , Haoxiang Zhang

Practitioners are increasingly dependent on publicly available resources for supporting their knowledge needs during software development. This has thus caused a spotlight to be paced on these resources, where researchers have reported…

Software Engineering · Computer Science 2025-05-16 Sherlock A. Licorish , Brendon Woodford , Lakmal Kiyaduwa Vithanage , Osayande Pascal Omondiagbe

Stack Overflow and other similar forums are used commonly by developers to seek answers for their software development as well as privacy-related concerns. Recently, ChatGPT has been used as an alternative to generate code or produce…

Software Engineering · Computer Science 2024-06-13 Zack Delile , Sean Radel , Joe Godinez , Garrett Engstrom , Theo Brucker , Kenzie Young , Sepideh Ghanavati

Wikipedia is a community-created online encyclopedia; arguably, it is the most popular and largest knowledge resource on the Internet. Thus, reliability and neutrality are of high importance for Wikipedia. Previous research [3] reveals…

Computers and Society · Computer Science 2017-02-06 Olga Zagovora

The Mean Opinion Score (MOS) serves as the standard metric for speech quality assessment, yet biases in human annotations remain underexplored. We conduct the first systematic analysis of gender bias in MOS, revealing that male listeners…

Audio and Speech Processing · Electrical Eng. & Systems 2026-03-17 Wenze Ren , Yi-Cheng Lin , Wen-Chin Huang , Erica Cooper , Ryandhimas E. Zezario , Hsin-Min Wang , Hung-yi Lee , Yu Tsao

Language Models have ushered a new age of AI gaining traction within the NLP community as well as amongst the general population. AI's ability to make predictions, generations and its applications in sensitive decision-making scenarios,…

Computation and Language · Computer Science 2023-11-28 Ananya Malik

High-quality feedback is essential for effective human-AI interaction. It bridges knowledge gaps, corrects digressions, and shapes system behavior; both during interaction and throughout model development. Yet despite its importance, human…

Human-Computer Interaction · Computer Science 2026-03-31 Nikhil Sharma , Zheng Zhang , Daniel Lee , Namita Krishnan , Guang-Jie Ren , Ziang Xiao , Yunyao Li

Badges are endemic to online interaction sites, from Question and Answer (Q&A) websites to ride sharing, as systems for rewarding participants for their contributions. This paper studies how badge design affects people's contributions and…

Social and Information Networks · Computer Science 2020-08-17 Stav Yanovsky , Nicholas Hoernle , Omer Lev , Kobi Gal

Research on fairness in machine learning has been recently extended to recommender systems. One of the factors that may impact fairness is bias disparity, the degree to which a group's preferences on various item categories fail to be…

Information Retrieval · Computer Science 2019-08-05 Masoud Mansoury , Bamshad Mobasher , Robin Burke , Mykola Pechenizkiy