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Community Question Answering is the field of computational linguistics that deals with problems derived from the questions and answers posted to websites such as Quora or Stack Overflow. Among some of these problems we find the issue of…

Computation and Language · Computer Science 2022-12-05 Lucas Valentin

This work quantifies the effects of signaling and performing gender on the success of reviews written on the popular amazon shopping platform. Highly rated reviews play an important role in e-commerce since they are prominently displayed…

Computers and Society · Computer Science 2020-01-29 Sandipan Sikdar , Rachneet Singh Sachdeva , Johannes Wachs , Florian Lemmerich , Markus Strohmaier

Information availability affects people's behavior and perception of the world. Notably, people rely on search engines to satisfy their need for information. Search engines deliver results relevant to user requests usually without being or…

Information Retrieval · Computer Science 2021-10-19 Aldo Lipani , Florina Piroi , Emine Yilmaz

Context: The success of Stack Overflow and other community-based question-and-answer (Q&A) sites depends mainly on the will of their members to answer others' questions. In fact, when formulating requests on Q&A sites, we are not simply…

Computers and Society · Computer Science 2017-11-28 Fabio Calefato , Filippo Lanubile , Nicole Novielli

Online platforms where volunteers answer each other's questions are important sources of knowledge, yet participation is declining. We ran a pre-registered experiment on Stack Overflow, one of the largest Q&A communities for software…

Social and Information Networks · Computer Science 2026-04-14 Johannes Wachs , Leonore Röseler , Tobias Gesche , Elliott Ash , Anikó Hannák

On the Stack Overflow (SO) Q&A site, users often request solutions to their code-related problems (e.g., errors, unexpected behavior). Unfortunately, they often miss required code snippets during their question submission, which could…

Software Engineering · Computer Science 2024-02-08 Saikat Mondal , Mohammad Masudur Rahman , Chanchal K. Roy

Online platforms experience a tension between decentralisation and incentives to steer user behaviour, which are usually implemented through digital reputation systems. We provide a statistical characterisation of the user behaviour…

Physics and Society · Physics 2021-11-16 Giacomo Livan , Giuseppe Pappalardo , Rosario N. Mantegna

With the rise of artificial intelligence (AI) and the growing use of deep-learning architectures, the question of ethics, transparency and fairness of AI systems has become a central concern within the research community. We address…

Computation and Language · Computer Science 2020-03-19 Mahault Garnerin , Solange Rossato , Laurent Besacier

Crowdsourcing can identify high-quality solutions to problems; however, individual decisions are constrained by cognitive biases. We investigate some of these biases in an experimental model of a question-answering system. In both natural…

Human-Computer Interaction · Computer Science 2019-10-02 Keith Burghardt , Tad Hogg , Kristina Lerman

Collaborative filtering algorithms find useful patterns in rating and consumption data and exploit these patterns to guide users to good items. Many of the patterns in rating datasets reflect important real-world differences between the…

Information Retrieval · Computer Science 2020-07-28 Michael D. Ekstrand , Daniel Kluver

Online knowledge platforms such as Stack Overflow and Wikipedia rely on a large and diverse contributor community. Despite efforts to facilitate onboarding of new users, relatively few users become core contributors, suggesting the…

Computers and Society · Computer Science 2020-10-09 Timur Bachschi , Aniko Hannak , Florian Lemmerich , Johannes Wachs

A fast and effective approach to obtain information regarding software development problems is to search them to find similar solved problems or post questions on community question answering (CQA) websites. Solving coding problems in a…

Software Engineering · Computer Science 2021-03-23 Mohamad Yazdaninia , David Lo , Ashkan Sami

While several previous studies have analyzed gender bias in research, we are still missing a comprehensive analysis of gender differences in the AI community, covering diverse topics and different development trends. Using the AI Scholar…

Computation and Language · Computer Science 2025-06-23 Yiwen Ding , Jiarui Liu , Zhiheng Lyu , Kun Zhang , Bernhard Schoelkopf , Zhijing Jin , Rada Mihalcea

Stack Overflow (SO) platform has a huge dataset of questions and answers driven by interactions between users. But the count of unanswered questions is continuously rising. This issue is common across various community Question & Answering…

Software Engineering · Computer Science 2021-07-07 Abhishek Kumar , Deep Ghadiyali , Sridhar Chimalakonda

Media platforms, technological systems, and search engines act as conduits and gatekeepers for all kinds of information. They often influence, reflect, and reinforce gender stereotypes, including those that represent occupations. This study…

Computers and Society · Computer Science 2019-12-12 Vivek Singh , Mary Chayko , Raj Inamdar , Diana Floegel

A growing number of software-intensive systems are being accused of violating or ignoring human values (e.g., privacy, inclusion, and social responsibility), and this poses great difficulties to individuals and society. Such violations…

Software Engineering · Computer Science 2022-03-22 Sara Krishtul , Mojtaba Shahin , Humphrey O. Obie , Hourieh Khalajzadeh , Fan Gai , Ali Rezaei Nasab , John Grundy

We survey SoTA open-domain conversational AI models with the purpose of presenting the prevailing challenges that still exist to spur future research. In addition, we provide statistics on the gender of conversational AI in order to guide…

Computation and Language · Computer Science 2022-05-03 Tosin Adewumi , Foteini Liwicki , Marcus Liwicki

Online deliberation may provide a more cost-effective and/or less inhibiting environment for public participation than face to face (F2F). But do online methods bias participation toward certain individuals or groups? We compare F2F versus…

Computers and Society · Computer Science 2017-11-17 Eric Showers , Nathan Tindall , Todd Davies

The interaction between social norms and gender roles prescribes gender-specific behaviors that influence moral judgments. Here, we study how moral judgments are biased by the gender of the protagonist of a story. Using data from r/AITA, a…

Computers and Society · Computer Science 2025-07-08 Lorenzo Betti , Paolo Bajardi , Gianmarco De Francisci Morales

The rapid advancement of AI systems necessitates high-quality, sustainable code to ensure reliability and mitigate risks such as bias and technical debt. However, the underrepresentation of women in software engineering raises concerns…

Software Engineering · Computer Science 2025-05-07 Shamse Tasnim Cynthia , Banani Roy