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Explainable AI (XAI) algorithms aim to help users understand how a machine learning model makes predictions. To this end, many approaches explain which input features are most predictive of a target label. However, such explanations can…

Human-Computer Interaction · Computer Science 2024-06-07 Jiaming Qu , Jaime Arguello , Yue Wang

Reduced social connectedness increasingly poses a threat to mental health, life expectancy, and general well-being. Generative AI (GAI) technologies, such as large language models (LLMs) and image generation tools, are increasingly…

Human-Computer Interaction · Computer Science 2025-06-13 T. T. J. E. Arets , G. Perugia , M. Houben , W. A. IJsselsteijn

Computer voice is experiencing a renaissance through the growing popularity of voice-based interfaces, agents, and environments. Yet, how to measure the user experience (UX) of voice-based systems remains an open and urgent question,…

Human-Computer Interaction · Computer Science 2021-03-15 Katie Seaborn , Jacqueline Urakami

This paper explores a novel method for enhancing binary classification models that assess code comment quality, leveraging Generative Artificial Intelligence to elevate model performance. By integrating 1,437 newly generated code-comment…

Software Engineering · Computer Science 2024-10-30 Seetharam Killivalavan , Durairaj Thenmozhi

With the rise of AI-powered coding assistants, firms and programmers are exploring how to optimize their interaction with them. Research has so far mainly focused on evaluating output quality and productivity gains, leaving aside the…

Human-Computer Interaction · Computer Science 2025-12-24 Charlotte Brandebusemeyer , Tobias Schimmer , Bert Arnrich

Feedback is crucial for every design process, such as user interface (UI) design, and automating design critiques can significantly improve the efficiency of the design workflow. Although existing multimodal large language models (LLMs)…

Artificial Intelligence · Computer Science 2025-05-26 Peitong Duan , Chin-Yi Cheng , Bjoern Hartmann , Yang Li

Generative AI (GenAI) chatbots are becoming increasingly integrated into virtual assistant technologies, yet their success hinges on the ability to gather meaningful user feedback to improve interaction quality, system outcomes, and overall…

Human-Computer Interaction · Computer Science 2025-04-22 Janet Rafner , Ryan Q. Guloy , Eden W. Wen , Catherine M. Chiodo , Jacob Sherson

Generative Artificial Intelligence (GAI) has made outstanding strides in recent years, with a good-sized impact on software product management. Drawing on pertinent articles from 2016 to 2023, this systematic literature evaluation reveals…

Software Engineering · Computer Science 2023-06-08 Nishant A. Parikh

This study investigates the use of generative AI to support formative assessment through machine generated reviews of peer reviews in graduate online courses in a public university in the United States. Drawing on Systemic Functional…

Artificial Intelligence · Computer Science 2025-09-19 Gabriela C. Zapata , Bill Cope , Mary Kalantzis , Duane Searsmith

PURPOSE OR GOAL: This study investigates how GenAI can be integrated with a criterion-referenced grading framework to improve the efficiency and quality of grading for mathematical assessments in engineering. It specifically explores the…

Systems and Control · Electrical Eng. & Systems 2026-01-23 Lili Chen , Winn Wing-Yiu Chow , Stella Peng , Bencheng Fan , Sachitha Bandara

Simulated user agents are increasingly used in usability testing to support fast, iterative UX workflows, as they generate rich data such as action logs and think-aloud reasoning, but the unstructured nature of this output often obscures…

Human-Computer Interaction · Computer Science 2026-01-23 Steffen Holter , Eunyee Koh , Mustafa Doga Dogan , Gromit Yeuk-Yin Chan

This paper presents a novel approach to enhance the performance of binary code comment quality classification models through the application of Generative Artificial Intelligence (AI). By leveraging the OpenAI API, a dataset comprising 1239…

Software Engineering · Computer Science 2023-10-23 Seetharam Killivalavan , Durairaj Thenmozhi

Across academia, industry, and government, there is an increasing awareness that the measurement tasks involved in evaluating generative AI (GenAI) systems are especially difficult. We argue that these measurement tasks are highly…

The broad availability of generative AI offers new opportunities to support various work domains, including agile software development. Agile epics are a key artifact for product managers to communicate requirements to stakeholders.…

This paper investigates User Experience (UX) with prototypes generated by Generative Artificial Intelligence (GenAI) tools. An empirical survey with 92 participants evaluated AI-generated and human-created prototypes without prior…

Human-Computer Interaction · Computer Science 2026-05-15 Karoline Romero , Igor Wiese , Renato Balancieiri , Gislaine Camila Leal , Guilherme Guerino

Generative AI (GenAI) systems offer unprecedented opportunities for transforming professional and personal work, yet present challenges around prompting, evaluating and relying on outputs, and optimizing workflows. We argue that…

Human-Computer Interaction · Computer Science 2024-07-08 Lev Tankelevitch , Viktor Kewenig , Auste Simkute , Ava Elizabeth Scott , Advait Sarkar , Abigail Sellen , Sean Rintel

Generative AI systems are transforming content creation, but their usability remains a key challenge. This paper examines usability factors such as user experience, transparency, control, and cognitive load. Common challenges include…

Human-Computer Interaction · Computer Science 2025-02-26 Anna Ravera , Cristina Gena

Among creative professionals, Generative Artificial Intelligence (GenAI) has sparked excitement over its capabilities and fear over unanticipated consequences. How does GenAI impact User Experience Design (UXD) practice, and are fears…

Computers and Society · Computer Science 2024-02-19 Jie Li , Hancheng Cao , Laura Lin , Youyang Hou , Ruihao Zhu , Abdallah El Ali

Ensuring transparency and trust in artificial intelligence (AI) models is essential as they are increasingly deployed in safety-critical and high-stakes domains. Explainable AI (XAI) has emerged as a promising approach to address this…

Computer Vision and Pattern Recognition · Computer Science 2025-11-05 Reem Hammoud , Abdul Karim Gizzini , Ali J. Ghandour

The rapid development of generative artificial intelligence (GenAI) tools such as ChatGPT has intensified interest in their role in higher education, particularly in how students perceive and use them and how these perceptions may relate to…

Computers and Society · Computer Science 2026-03-20 Seyma Yaman Kayadibi