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The integration of artificial intelligence into business processes has significantly enhanced decision-making capabilities across various industries such as finance, healthcare, and retail. However, explaining the decisions made by these AI…

Artificial Intelligence · Computer Science 2024-10-29 Arne Grobrugge , Nidhi Mishra , Johannes Jakubik , Gerhard Satzger

Recent legislative regulations have underlined the need for accountable and transparent artificial intelligence systems and have contributed to a growing interest in the Explainable Artificial Intelligence (XAI) field. Nonetheless, the lack…

Machine Learning · Computer Science 2025-10-14 Ilaria Vascotto , Alex Rodriguez , Alessandro Bonaita , Luca Bortolussi

The growing attention to artificial intelligence-based applications has led to research interest in explainability issues. This emerging research attention on explainable AI (XAI) advocates the need to investigate end user-centric…

Artificial Intelligence · Computer Science 2023-11-07 AKM Bahalul Haque , A. K. M. Najmul Islam , Patrick Mikalef

Explainability is becoming an important requirement for organizations that make use of automated decision-making due to regulatory initiatives and a shift in public awareness. Various and significantly different algorithmic methods to…

Machine Learning · Computer Science 2021-07-12 Tom Vermeire , Thibault Laugel , Xavier Renard , David Martens , Marcin Detyniecki

Machine learning (ML) is becoming increasingly popular in meteorological decision-making. Although the literature on explainable artificial intelligence (XAI) is growing steadily, user-centered XAI studies have not extend to this domain…

Artificial Intelligence · Computer Science 2025-04-02 Soyeon Kim , Junho Choi , Yeji Choi , Subeen Lee , Artyom Stitsyuk , Minkyoung Park , Seongyeop Jeong , Youhyun Baek , Jaesik Choi

Artificial Intelligence (AI) has become an integral part of modern-day security solutions for its ability to learn very complex functions and handling "Big Data". However, the lack of explainability and interpretability of successful AI…

Artificial Intelligence · Computer Science 2020-02-25 Sheikh Rabiul Islam , William Eberle , Sheikh K. Ghafoor , Ambareen Siraj , Mike Rogers

AI-based recommender systems increasingly influence recruitment decisions. Thus, transparency and responsible adoption in Human Resource Management (HRM) are critical. This study examines how HR managers' AI literacy influences their…

Human-Computer Interaction · Computer Science 2025-09-30 Yannick Kalff , Katharina Simbeck

Explainable Artificial Intelligence (XAI) has aided machine learning (ML) researchers with the power of scrutinizing the decisions of the black-box models. XAI methods enable looking deep inside the models' behavior, eventually generating…

Cryptography and Security · Computer Science 2025-10-07 Maraz Mia , Mir Mehedi A. Pritom

Interest in explainable artificial intelligence (XAI) is surging. Prior research has primarily focused on systems' ability to generate explanations, often guided by researchers' intuitions rather than end-users' needs. Unfortunately, such…

Human-Computer Interaction · Computer Science 2025-06-04 Katherine Fennedy , Brian Hilburn , Thaivalappil N. M. Nadirsha , Sameer Alam , Khanh-Duy Le , Hua Li

Cloud computing has changed online communities in three dimensions, which are scalability, adaptability and reduced overhead. But there are serious security concerns which are brought about by its distributed and multi-tenant…

Cryptography and Security · Computer Science 2026-01-08 Gaurav Sarraf , Vibhor Pal

This paper investigates a unexplored yet impactful vulnerability in AI explainability used in intrusion detection (IDS): multicollinearity-induced instability. Despite extensive reliance on post-hoc explainability tools such as SHAP or…

Machine Learning · Computer Science 2026-05-22 Ioannis J. Vourganas , Anna Lito Michala

Explainable artificial intelligence techniques are developed at breakneck speed, but suitable evaluation approaches lag behind. With explainers becoming increasingly complex and a lack of consensus on how to assess their utility, it is…

Human-Computer Interaction · Computer Science 2023-04-18 Edward Small , Yueqing Xuan , Danula Hettiachchi , Kacper Sokol

Recent advances in AI reasoning models provide unprecedented transparency into their decision-making processes, transforming them from traditional black-box systems into models that articulate step-by-step chains of thought rather than…

Software Engineering · Computer Science 2025-03-04 Christoph Treude , Raula Gaikovina Kula

Artificial Intelligence (AI) has become an important part of our everyday lives, yet user requirements for designing AI-assisted systems in law enforcement remain unclear. To address this gap, we conducted qualitative research on…

As Artificial Intelligence (AI) systems continue to grow in size and complexity, so does the difficulty of the quest for AI transparency. In a world of large models and complex AI systems, why do we explain AI and what should we explain?…

Artificial Intelligence · Computer Science 2026-04-23 Karina Cortinas-Lorenzo , Gavin Doherty

Is explainability a false promise? This debate has emerged from the insufficient evidence that explanations help people in situations they are introduced for. More human-centered, application-grounded evaluations of explanations are needed…

Computation and Language · Computer Science 2024-11-06 Fateme Hashemi Chaleshtori , Atreya Ghosal , Alexander Gill , Purbid Bambroo , Ana Marasović

Financial institutions increasingly require AI explanations that are persistent, cross-validated across methods, and conversationally accessible to human decision-makers. We present an architecture for human-centered explainable AI in…

Artificial Intelligence · Computer Science 2026-05-13 Georgios Makridis , Georgios Fatouros , John Soldatos , George Katsis , Dimosthenis Kyriazis

To achieve the promoted benefits of an AI symptom checker, laypeople must trust and subsequently follow its instructions. In AI, explanations are seen as a tool to communicate the rationale behind black-box decisions to encourage trust and…

Human-Computer Interaction · Computer Science 2022-03-01 Claire Woodcock , Brent Mittelstadt , Dan Busbridge , Grant Blank

The need for explanations in AI has, by and large, been driven by the desire to increase the transparency of black-box machine learning models. However, such explanations, which focus on the internal mechanisms that lead to a specific…

Artificial Intelligence · Computer Science 2025-07-30 Laura Spillner , Nima Zargham , Mihai Pomarlan , Robert Porzel , Rainer Malaka

A current concern in the field of Artificial Intelligence (AI) is to ensure the trustworthiness of AI systems. The development of explainability methods is one prominent way to address this, which has often resulted in the assumption that…

Human-Computer Interaction · Computer Science 2023-12-05 Roel Visser , Tobias M. Peters , Ingrid Scharlau , Barbara Hammer