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Recent state-of-the-art recommender systems predominantly rely on either implicit or explicit feedback from users to suggest new items. While effective in recommending novel options, many recommender systems often use uninterpretable…

Information Retrieval · Computer Science 2024-07-22 Jerome Ramos , Hossen A. Rahmani , Xi Wang , Xiao Fu , Aldo Lipani

Natural interaction with recommendation and personalized search systems has received tremendous attention in recent years. We focus on the challenge of supporting people's understanding and control of these systems and explore a…

Information Retrieval · Computer Science 2022-05-20 Filip Radlinski , Krisztian Balog , Fernando Diaz , Lucas Dixon , Ben Wedin

Natural language-based user profiles in recommender systems have been explored for their interpretability and potential to help users scrutinize and refine their interests, thereby improving recommendation quality. Building on this…

Human-Computer Interaction · Computer Science 2025-10-13 Ruixuan Sun , Junyuan Wang , Sanjali Roy , Joseph A. Konstan

An increasing body of work has leveraged multilingual language models for Natural Language Generation tasks such as summarization. A major empirical bottleneck in this area is the shortage of accurate and robust evaluation metrics for many…

Computation and Language · Computer Science 2026-01-23 Silvia Casola , Ryan Soh-Eun Shim , Felicia Körner , Yuchen Mao , Barbara Plank

Accurately modeling user preferences is vital not only for improving recommendation performance but also for enhancing transparency in recommender systems. Conventional user profiling methods, such as averaging item embeddings, often…

Information Retrieval · Computer Science 2025-05-05 Milad Sabouri , Masoud Mansoury , Kun Lin , Bamshad Mobasher

Large Language Models (LLMs) are increasingly deployed in socially sensitive domains, yet their unpredictable behaviors, ranging from misaligned intent to inconsistent personality, pose significant risks. We introduce SteerEval, a…

Computation and Language · Computer Science 2026-04-14 Ziwen Xu , Kewei Xu , Haoming Xu , Haiwen Hong , Longtao Huang , Hui Xue , Ningyu Zhang , Yongliang Shen , Guozhou Zheng , Huajun Chen , Shumin Deng

Building pluralistic AI requires designing models that are able to be shaped to represent a wide range of value systems and cultures. Achieving this requires first being able to evaluate the degree to which a given model is capable of…

As large language models (LLMs) are deployed globally, creating pluralistic systems that can accommodate the diverse preferences and values of users worldwide becomes essential. We introduce EVALUESTEER, a benchmark to measure LLMs' and…

Computation and Language · Computer Science 2025-10-13 Kshitish Ghate , Andy Liu , Devansh Jain , Taylor Sorensen , Atoosa Kasirzadeh , Aylin Caliskan , Mona T. Diab , Maarten Sap

Despite advances in large language models (LLMs) on reasoning and instruction-following tasks, it is unclear whether they can reliably produce outputs aligned with a variety of user goals, a concept called steerability. Two gaps in current…

Computation and Language · Computer Science 2026-01-21 Trenton Chang , Tobias Schnabel , Adith Swaminathan , Jenna Wiens

The use of natural language (NL) user profiles in recommender systems offers greater transparency and user control compared to traditional representations. However, there is scarcity of large-scale, publicly available test collections for…

Information Retrieval · Computer Science 2026-01-26 Mariam Arustashvili , Krisztian Balog

Recommendation systems play a pivotal role in suggesting items to users based on their preferences. However, in online platforms, these systems inevitably offer unsuitable recommendations due to limited model capacity, poor data quality, or…

Information Retrieval · Computer Science 2024-10-29 Chengyu Lai , Sheng Zhou , Zhimeng Jiang , Qiaoyu Tan , Yuanchen Bei , Jiawei Chen , Ningyu Zhang , Jiajun Bu

Steering vectors are a lightweight method for controlling language model behavior by adding a learned bias to the activations at inference time. Although effective on average, steering effect sizes vary across samples and are unreliable for…

Computation and Language · Computer Science 2026-02-23 Joschka Braun

Large Language Models (LLMs) exhibit impressive performance across diverse domains but often suffer from overconfidence, limiting their reliability in critical applications. We propose SteerConf, a novel framework that systematically steers…

Computation and Language · Computer Science 2025-05-27 Ziang Zhou , Tianyuan Jin , Jieming Shi , Qing Li

Providing natural language explanations for recommendations is particularly useful from the perspective of a non-expert user. Although several methods for providing such explanations have recently been proposed, we argue that an important…

Computation and Language · Computer Science 2025-03-19 Jakub Raczyński , Mateusz Lango , Jerzy Stefanowski

Despite the potential impact of explanations on decision making, there is a lack of research on quantifying their effect on users' choices. This paper presents an experimental protocol for measuring the degree to which positively or…

Human-Computer Interaction · Computer Science 2023-03-17 Krisztian Balog , Filip Radlinski , Andrey Petrov

Recommender systems are expected to be assistants that help human users find relevant information automatically without explicit queries. As recommender systems evolve, increasingly sophisticated learning techniques are applied and have…

Information Retrieval · Computer Science 2023-12-19 Zhengbang Zhu , Rongjun Qin , Junjie Huang , Xinyi Dai , Yang Yu , Yong Yu , Weinan Zhang

New models for natural language understanding have recently made an unparalleled amount of progress, which has led some researchers to suggest that the models induce universal text representations. However, current benchmarks are…

Computation and Language · Computer Science 2022-04-05 Damien Sileo , Tim Van-de-Cruys , Camille Pradel , Philippe Muller

One particularly promising use case of Large Language Models (LLMs) for recommendation is the automatic generation of Natural Language (NL) user taste profiles from consumption data. These profiles offer interpretable and editable…

Information Retrieval · Computer Science 2025-07-23 Bruno Sguerra , Elena V. Epure , Harin Lee , Manuel Moussallam

Situated conversational recommendation (SCR), which utilizes visual scenes grounded in specific environments and natural language dialogue to deliver contextually appropriate recommendations, has emerged as a promising research direction…

Artificial Intelligence · Computer Science 2026-04-23 Dongding Lin , Jian Wang , Yongqi Li , Wenjie Li

Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

Information Retrieval · Computer Science 2022-10-31 Dietmar Jannach
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