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Intelligent conversational agents, or chatbots, can take on various identities and are increasingly engaging in more human-centered conversations with persuasive goals. However, little is known about how identities and inquiry strategies…

Human-Computer Interaction · Computer Science 2020-01-22 Weiyan Shi , Xuewei Wang , Yoo Jung Oh , Jingwen Zhang , Saurav Sahay , Zhou Yu

Recent generative AI systems have demonstrated more advanced persuasive capabilities and are increasingly permeating areas of life where they can influence decision-making. Generative AI presents a new risk profile of persuasion due the…

In recent years, online social networks have allowed worldwide users to meet and discuss. As guarantors of these communities, the administrators of these platforms must prevent users from adopting inappropriate behaviors. This verification…

Information Retrieval · Computer Science 2019-06-17 Noé Cecillon , Vincent Labatut , Richard Dufour , Georges Linarès

The advent of generative AI tools has had a profound impact on societies globally, transcending geographical boundaries. Understanding these tools' global reception and utilization is crucial for service providers and policymakers in…

Computers and Society · Computer Science 2025-03-24 Taichi Murayama , Kunihiro Miyazaki , Yasuko Matsubara , Yasushi Sakurai

The rise of language models like ChatGPT has introduced Social AI as a new form of entertainment, particularly among young adults who engage with AI-powered agents. This paper investigates the effects of these interactions on users' social…

Computers and Society · Computer Science 2023-11-30 Ebony Zhang , Xiaoding Lu

People increasingly turn to conversational agents such as ChatGPT to seek guidance for their personal problems. As these systems grow in capability, many now display elements of "thinking": short reflective statements that reveal a model's…

Human-Computer Interaction · Computer Science 2026-01-26 Samuel Rhys Cox , Jade Martin-Lise , Simo Hosio , Niels van Berkel

Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…

Computers and Society · Computer Science 2017-04-18 Nicole M. Radziwill , Morgan C. Benton

AI companion chatbots, such as those offered by Replika and CharacterAI, increasingly function as always-available companions that provide empathy, validation, and support. While these systems appear to meet basic needs for connection,…

Social and Information Networks · Computer Science 2025-12-24 Minh Duc Chu , Patrick Gerard , Kshitij Pawar , Charles Bickham , Kristina Lerman

Conversational chatbots are Artificial Intelligence (AI)-powered applications that assist users with various tasks by responding in natural language and are prevalent across different industries. Most of the chatbots that we encounter on…

Human-Computer Interaction · Computer Science 2020-12-17 Sarada Devaram

The emergence of generative AI chatbots such as ChatGPT has prompted growing public and academic interest in their role as informal mental health support tools. While early rule-based systems have been around for several years, large…

Computation and Language · Computer Science 2025-04-18 Anna-Carolina Haensch

Counterspeech offers a non-repressive approach to moderate hate speech in online communities. Research has examined how counterspeech chatbots restrain hate speakers and support targets, but their impact on bystanders remains unclear.…

Human-Computer Interaction · Computer Science 2026-04-23 Mengyao Wang , Shuai Ma , Nuo Li , Peng Zhang , Chenxin Li , Ning Gu , Tun Lu

In order to uncover users' attitudes towards ChatGPT in mental health, this study examines public opinions about ChatGPT in mental health discussions on Reddit. Researchers used the bert-base-multilingual-uncased-sentiment techniques for…

Computers and Society · Computer Science 2023-11-28 Yunna Cai , Fan Wang , Haowei Wang , Qianwen Qian

In the intricate landscape of social media, genuine content dissemination may be altered by a number of threats. Coordinated Behavior (CB), defined as orchestrated efforts by entities to deceive or mislead users about their identity and…

Social and Information Networks · Computer Science 2024-10-07 Edoardo Loru , Matteo Cinelli , Maurizio Tesconi , Walter Quattrociocchi

Generative AI is increasingly positioned as a peer in collaborative learning, yet its effects on ethical deliberation remain unclear. We report a between-subjects experiment with university students (N=217) who discussed an…

Human-Computer Interaction · Computer Science 2026-03-24 Yueqiao Jin , Roberto Martinez-Maldonado , Wanruo Shi , Songjie Huang , Mingmin Zheng , Xinbin Han , Dragan Gasevic , Lixiang Yan

The detection of offensive language in the context of a dialogue has become an increasingly important application of natural language processing. The detection of trolls in public forums (Gal\'an-Garc\'ia et al., 2016), and the deployment…

Computation and Language · Computer Science 2019-08-20 Emily Dinan , Samuel Humeau , Bharath Chintagunta , Jason Weston

Generative AI offers significant opportunities for language learning. Tools like ChatGPT can provide informal second language practice through chats in written or voice forms, with the learner specifying through prompts conversational…

Computers and Society · Computer Science 2024-06-03 Robert Godwin-Jones

The rapid development of artificial intelligence (AI) technology has enabled large-scale AI applications to land in the market and practice. However, while AI technology has brought many conveniences to people in the productization process,…

Computation and Language · Computer Science 2022-07-22 Shaokang Cai , Dezhi Han , Zibin Zheng , Dun Li , NoelCrespi

SMS phishing, also known as "smishing", is a growing threat that tricks users into disclosing private information or clicking into URLs with malicious content through fraudulent mobile text messages. In recent past, we have also observed a…

Cryptography and Security · Computer Science 2024-02-16 Ashfak Md Shibli , Mir Mehedi A. Pritom , Maanak Gupta

As generative artificial intelligence (AI) enables the creation and dissemination of information at massive scale and speed, it is increasingly important to understand how people perceive AI-generated content. One prominent policy proposal…

Computers and Society · Computer Science 2025-04-23 Isabel O. Gallegos , Chen Shani , Weiyan Shi , Federico Bianchi , Izzy Gainsburg , Dan Jurafsky , Robb Willer

In an era of AI's growing capabilities and influences, recent advancements are reshaping HCI and CSCW's view of AI. Playful interactions emerged as an important way for users to make sense of the ever-changing AI technologies, yet remained…

Human-Computer Interaction · Computer Science 2025-06-25 Mohammad Ronagh Nikghalb , Jinghui Cheng
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