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Fueled by recent advances of self-supervised models, pre-trained speech representations proved effective for the downstream speech emotion recognition (SER) task. Most prior works mainly focus on exploiting pre-trained representations and…
There is a growing need for social robots and intelligent agents that can effectively interact with and support users. For the interactions to be seamless, the agents need to analyse social scenes and behavioural cues from their (robot's)…
Accurately modeling the relationships between skills is a crucial part of human resources processes such as recruitment and employee development. Yet, no benchmarks exist to evaluate such methods directly. We construct and release…
Customer service is a setting that calls for empathy in live human agent responses. Recent advances have demonstrated how open-domain chatbots can be trained to demonstrate empathy when responding to live human utterances. We show that a…
Swin-Transformer has demonstrated remarkable success in computer vision by leveraging its hierarchical feature representation based on Transformer. In speech signals, emotional information is distributed across different scales of speech…
Assistive robots have growing potential to support physical wellbeing in home and healthcare settings, for example, by guiding users through stretching or rehabilitation routines. However, existing systems remain largely scripted, which…
Accurate and effective channel state information (CSI) feedback is a key technology for massive multiple-input and multiple-output systems. Recently, deep learning (DL) has been introduced for CSI feedback enhancement through massive…
Generative AI (GenAI) has fundamentally changed how knowledge workers, such as software developers, solve tasks and collaborate to build software products. Introducing innovative tools like ChatGPT and Copilot has created new opportunities…
Artificial intelligence (AI) as a disruptive technology is not new. However, its recent evolution, engineered by technological transformation, big data analytics, and quantum computing, produces conversational and generative AI (CGAI/GenAI)…
Generative AI (GenAI) has significantly influenced software engineering. Associated tools have created a shift in software engineering, where specialized agents, based on user-provided prompts, are replacing human developers. In this paper,…
Social identity theory (SIT) and social categorization theory (SCT) are two facets of the social identity approach (SIA) to understanding social phenomena. SIT and SCT are models that describe and explain how people interact with one…
Patients must possess the knowledge necessary to actively participate in their care. We present NoteAid-Chatbot, a conversational AI that promotes patient understanding via a novel 'learning as conversation' framework, built on a…
Large Language Models have demonstrated remarkable capabilities in open-domain dialogues. However, current methods exhibit suboptimal performance in service dialogues, as they rely on noisy, low-quality human conversation data. This…
With digital learning environments becoming more prevalent, the ease with which generative AI enables the scalable production of real-time, automated feedback holds the potential to reshape learning and teaching experiences. This meeting…
In online education, innovative tools are crucial for enhancing learning outcomes. SAM (Study with AI Mentor) is an advanced platform that integrates educational videos with a context-aware chat interface powered by large language models.…
ECHO (Evaluation of Chat, Human behavior, and Outcomes) is an open research platform designed to support reproducible, mixed-method studies of human interaction with both conversational AI systems and Web search engines. It enables…
Accurate and effective channel state information (CSI) feedback is a key technology for massive multiple-input and multiple-output (MIMO) systems. Recently, deep learning (DL) has been introduced to enhance CSI feedback in massive MIMO…
Effective communication in automated chat systems hinges on the ability to understand and respond to context. Traditional models often struggle with determining when additional context is necessary for generating appropriate responses. This…
This study investigates the use of Artificial Intelligence (AI)-powered, multi-role chatbots as a means to enhance learning experiences and foster engagement in computer science education. Leveraging a design-based research approach, we…
Social chatbots have gained immense popularity, and their appeal lies not just in their capacity to respond to the diverse requests from users, but also in the ability to develop an emotional connection with users. To further develop and…