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Conversational shopping agents represent a critical consumer-facing application of Large Language Model (LLM)-powered agents, yet how to effectively apply post-training Reinforcement Learning (RL) to optimize such agents remains…

Information Retrieval · Computer Science 2026-03-09 Yiruo Cheng , Kelong Mao , Tianhao Li , Jiejun Tan , Ji-Rong Wen , Zhicheng Dou

Existing benchmarks in e-commerce primarily focus on basic user intents, such as finding or purchasing products. However, real-world users often pursue more complex goals, such as applying vouchers, managing budgets, and finding…

Computation and Language · Computer Science 2025-12-11 Jiangyuan Wang , Kejun Xiao , Qi Sun , Huaipeng Zhao , Tao Luo , Jian Dong Zhang , Xiaoyi Zeng

The e-commerce platform has evolved rapidly due to its widespread popularity and convenience. Developing an e-commerce shopping assistant for customers is crucial to aiding them in quickly finding desired products and recommending precisely…

Computation and Language · Computer Science 2024-08-06 Shuo Zhang , Boci Peng , Xinping Zhao , Boren Hu , Yun Zhu , Yanjia Zeng , Xuming Hu

Large language models (LLMs) are poised to revolutionize the domain of online fashion retail, enhancing customer experience and discovery of fashion online. LLM-powered conversational agents introduce a new way of discovery by directly…

Information Retrieval · Computer Science 2024-08-20 Antonis Maronikolakis , Ana Peleteiro Ramallo , Weiwei Cheng , Thomas Kober

The development of open benchmarking platforms could greatly accelerate the adoption of AI agents in retail. This paper presents comprehensive simulations of customer shopping behaviors for the purpose of benchmarking reinforcement learning…

Artificial Intelligence · Computer Science 2024-05-20 Yu Xia , Sriram Narayanamoorthy , Zhengyuan Zhou , Joshua Mabry

Large Language Model (LLM)-based agents show promise for e-commerce conversational shopping, yet existing implementations lack the interaction depth and contextual breadth required for complex product research. Meanwhile, the Deep Research…

Artificial Intelligence · Computer Science 2026-03-02 Jiangyuan Wang , Kejun Xiao , Huaipeng Zhao , Tao Luo , Xiaoyi Zeng

Simulating step-wise human behavior with Large Language Models (LLMs) has become an emerging research direction, enabling applications in various practical domains. While prior methods, including prompting, supervised fine-tuning (SFT), and…

Computation and Language · Computer Science 2025-10-21 Ziyi Wang , Yuxuan Lu , Yimeng Zhang , Jing Huang , Dakuo Wang

In e-commerce, LLM agents show promise for shopping tasks such as recommendations, budget management, and bundle deals, where accurately capturing user preferences from long-horizon conversations is critical. However, progress is limited by…

Computation and Language · Computer Science 2026-05-28 Zijian Yu , Kejun Xiao , Huaipeng Zhao , Tao Luo , Xiaoyi Zeng

We present SalesSim, a framework and testbed for evaluating the ability of Multimodal Large Language Models (MLLMs) to simulate realistic, persona-driven customer behavior in multi-turn, multi-modal, tool-augmented online retail…

Computation and Language · Computer Science 2026-05-12 Yada Pruksachatkun , Elaine Wan , Lyanna Chen , Kai-Wei Chang , Chien-Sheng Wu

A burgeoning area within reinforcement learning (RL) is the design of sequential decision-making agents centered around large language models (LLMs). While autonomous decision-making agents powered by modern LLMs could facilitate numerous…

Machine Learning · Computer Science 2026-02-10 Dilip Arumugam , Thomas L. Griffiths

Recent advancements in large language models (LLMs) have enabled understanding webpage contexts, product details, and human instructions. Utilizing LLMs as the foundational architecture for either reward models or policies in reinforcement…

Machine Learning · Computer Science 2024-08-30 Shuang Feng , Grace Feng

Simulations, although powerful in accurately replicating real-world systems, often remain inaccessible to non-technical users due to their complexity. Conversely, large language models (LLMs) provide intuitive, language-based interactions…

Computation and Language · Computer Science 2025-05-22 Jacob Kleiman , Kevin Frank , Joseph Voyles , Sindy Campagna

Recent studies have uncovered the potential of Large Language Models (LLMs) in addressing complex sequential decision-making tasks through the provision of high-level instructions. However, LLM-based agents lack specialization in tackling…

Artificial Intelligence · Computer Science 2024-05-28 Zihao Zhou , Bin Hu , Chenyang Zhao , Pu Zhang , Bin Liu

Large Action Models (LAMs) for AI Agents offer incredible potential but face challenges due to the need for high-quality training data, especially for multi-steps tasks that involve planning, executing tool calls, and responding to…

Large Language Models (LLMs) have recently demonstrated strong potential in generating 'believable human-like' behavior in web environments. Prior work has explored augmenting training data with LLM-synthesized rationales and applying…

We present StockSim, an open-source simulation platform for systematic evaluation of large language models (LLMs) in realistic financial decision-making scenarios. Unlike previous toolkits that offer limited scope, StockSim delivers a…

Computational Engineering, Finance, and Science · Computer Science 2025-07-15 Charidimos Papadakis , Giorgos Filandrianos , Angeliki Dimitriou , Maria Lymperaiou , Konstantinos Thomas , Giorgos Stamou

Online shopping is a complex multi-task, few-shot learning problem with a wide and evolving range of entities, relations, and tasks. However, existing models and benchmarks are commonly tailored to specific tasks, falling short of capturing…

Recent research looks to harness the general knowledge and reasoning of large language models (LLMs) into agents that accomplish user-specified goals in interactive environments. Vision-language models (VLMs) extend LLMs to multi-modal data…

Machine Learning · Computer Science 2025-05-07 Jake Grigsby , Yuke Zhu , Michael Ryoo , Juan Carlos Niebles

Large Language Model (LLM)-based agents are increasingly deployed in e-commerce applications to assist customer services in tasks such as product inquiries, recommendations, and order management. Existing benchmarks primarily evaluate…

Computation and Language · Computer Science 2026-01-07 Kaiyan Zhao , Zijie Meng , Zheyong Xie , Jin Duan , Yao Hu , Zuozhu Liu , Shaosheng Cao

Trading is a highly competitive task that requires a combination of strategy, knowledge, and psychological fortitude. With the recent success of large language models(LLMs), it is appealing to apply the emerging intelligence of LLM agents…

Trading and Market Microstructure · Quantitative Finance 2026-03-03 Han Ding , Yinheng Li , Junhao Wang , Hang Chen , Doudou Guo , Yunbai Zhang
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