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The ability of a machine to communicate with humans has long been associated with the general success of AI. This dates back to Alan Turing's epoch-making work in the early 1950s, which proposes that a machine's intelligence can be tested…
Over the last few years, large language models (LLMs) have emerged as the most important breakthroughs in natural language processing (NLP) that fundamentally transform research and developments in the field. ChatGPT represents one of the…
Mental health remains a major public health concern, while access to timely psychological support is often limited. AI-based dialogue systems have emerged as promising tools to address these barriers, and recent advances in large language…
This perspective paper proposes a series of interactive scenarios that utilize Artificial Intelligence (AI) to enhance classroom teaching, such as dialogue auto-completion, knowledge and style transfer, and assessment of AI-generated…
Any organization needs to improve their products, services, and processes. In this context, engaging with customers and understanding their journey is essential. Organizations have leveraged various techniques and technologies to support…
The increasing adoption of technology to augment or even replace traditional face-to-face learning has led to the development of a myriad of tools and platforms aimed at engaging the students and facilitating the teacher's ability to…
Traditional end-of-quarter surveys often fail to provide instructors with timely, detailed, and actionable feedback about their teaching. In this paper, we explore how Large Language Model (LLM)-powered chatbots can reimagine the classroom…
The advent of large language models (LLMs) has made it possible to generate natural written dialogues between two agents. However, generating human-like spoken dialogues from these written dialogues remains challenging. Spoken dialogues…
Learning analytics dashboards (LADs) simplify complex learner data into accessible visualisations, providing actionable insights for educators and students. However, their educational effectiveness has not always matched the sophistication…
APIs are everywhere; they provide access to automation solutions that could help businesses automate some of their tasks. Unfortunately, they may not be accessible to the business users who need them but are not equipped with the necessary…
Natural Language Processing (NLP) for low-resource languages remains fundamentally constrained by the lack of textual corpora, standardized orthographies, and scalable annotation pipelines. While recent advances in large language models…
Conversational systems relying on text-based large language models (LLMs) often overlook paralinguistic cues, essential for understanding emotions and intentions. Speech-language models (SLMs), which use speech as input, are emerging as a…
Recent developments in sensing technologies, mobile devices and context-aware user interfaces have made it possible to represent information fusion and situational awareness as a conversational process among actors - human and machine…
AI tools, particularly large-scale language model (LLM) based applications such as ChatGPT, have the potential to simplify qualitative research. Through semi-structured interviews with seventeen participants, we identified challenges and…
Augmentative and alternative communication (AAC) is a practical means of communication for people with language disabilities. In this study, we propose PicTalky, which is an AI-based AAC system that helps children with language…
In the evolving landscape of digital education, chatbots have emerged as potential game-changers, promising personalized and adaptive learning experiences. This research undertook an in-depth exploration of ChatGPT's potential as an…
The new capabilities of generative artificial intelligence tools Generative AI, such as ChatGPT, allow users to interact with the system in intuitive ways, such as simple conversations, and receive (mostly) good-quality answers. These…
For the next step in human to machine interaction, Artificial Intelligence (AI) should interact predominantly using natural language because, if it worked, it would be the fastest way to communicate. Facebook's toy tasks (bAbI) provide a…
Social interactions and conversation skills separate the successful from the rest and the confident from the shy. For college students in particular, the ability to converse can be an outlet for the stress and anxiety experienced on a daily…
Automatic speech recognition (ASR) has benefited from advances in pretrained speech and language models, yet most systems remain constrained to monolingual settings and short, isolated utterances. While recent efforts in context-aware ASR…