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Usability is an increasing concern in open source software (OSS). Given the recent changes in the OSS landscape, it is imperative to examine the OSS contributors' current valued factors, practices, and challenges concerning usability. We…

Software Engineering · Computer Science 2020-07-15 Wenting Wang , Jinghui Cheng , Jin L. C. Guo

A growing number of empirical software engineering researchers suggest that a complementary focus on theory is required if the discipline is to mature. A first step in theory-building involves the establishment of suitable theoretical…

Software Engineering · Computer Science 2021-02-19 Diana Kirk , Stephen G. MacDonell

Motivation: Code understandability is crucial in software development, as developers spend 58% to 70% of their time reading source code. Improving it can improve productivity and reduce maintenance costs. Problem: Experimental studies often…

Software Engineering · Computer Science 2024-11-13 Delano Oliveira , Reydne Santos , Benedito de Oliveira , Martin Monperrus , Fernando Castor , Fernanda Madeiral

Language models today are widely used in education, yet their ability to tailor responses for learners with varied informational needs and knowledge backgrounds remains under-explored. To this end, we introduce ELI-Why, a benchmark of 13.4K…

Computation and Language · Computer Science 2025-06-18 Brihi Joshi , Keyu He , Sahana Ramnath , Sadra Sabouri , Kaitlyn Zhou , Souti Chattopadhyay , Swabha Swayamdipta , Xiang Ren

With the recent proliferation of artificial intelligence systems, there has been a surge in the demand for explainability of these systems. Explanations help to reduce system opacity, support transparency, and increase stakeholder trust. In…

Software Engineering · Computer Science 2024-09-12 Umm-e-Habiba , Justus Bogner , Stefan Wagner

Modern software systems are becoming increasingly complex and opaque. The integration of explanations within software has shown the potential to address this opacity and can make the system more understandable to end-users. As a result,…

Software Engineering · Computer Science 2024-04-26 Jakob Droste , Hannah Deters , Martin Obaidi , Kurt Schneider

Software Development (SD) is remarkably dynamic and is critically dependent on the knowledge acquired by the project's software developers as the project progresses. Software developers need to understand large amounts of information…

Software Engineering · Computer Science 2023-05-02 Glaucia Melo , Luis Fernando Lins , Paulo Alencar , Donald Cowan

Content moderators play a key role in keeping the conversation on social media healthy. While the high volume of content they need to judge represents a bottleneck to the moderation pipeline, no studies have explored how models could…

Computation and Language · Computer Science 2024-06-07 Agostina Calabrese , Leonardo Neves , Neil Shah , Maarten W. Bos , Björn Ross , Mirella Lapata , Francesco Barbieri

Post-hoc explanation methods are an important class of approaches that help understand the rationale underlying a trained model's decision. But how useful are they for an end-user towards accomplishing a given task? In this vision paper, we…

Artificial Intelligence · Computer Science 2021-05-11 Maximilian Idahl , Lijun Lyu , Ujwal Gadiraju , Avishek Anand

The fact that the number of users of open source software (OSS) is practically un-limited and that ultimately the software quality is determined by end users experience, makes the usability an even more critical quality attribute than it is…

Software Engineering · Computer Science 2015-07-27 Arif Raza , Luiz Fernando Capretz

Large language models (LLMs) are increasingly prevalent in recommender systems, where LLMs can be used to generate personalized recommendations. Here, we examine how different LLM-generated explanations for movie recommendations affect…

Human-Computer Interaction · Computer Science 2025-08-20 Yuanjun Feng , Stefan Feuerriegel , Yash Raj Shrestha

In the era of Big Knowledge Graphs, Question Answering (QA) systems have reached a milestone in their performance and feasibility. However, their applicability, particularly in specific domains such as the biomedical domain, has not gained…

Computation and Language · Computer Science 2020-10-19 Saeedeh Shekarpour , Abhishek Nadgeri , Kuldeep Singh

The purpose of requirements engineering (RE) is to make sure that the expectations and needs of the stakeholders of a software system are met. Emotional needs can be captured as emotional requirements that represent how the end user should…

Software Engineering · Computer Science 2023-05-26 Tahira Iqbal , Hina Anwar , Syazwanie Filzah , Mohammad Gharib , Kerli Moose , Kuldar Taveter

Requirements Engineering (RE) is closely tied to other development activities and is at the heart and foundation of every software development process. This makes RE the most data and communication-intensive activity compared to other…

Software Engineering · Computer Science 2017-07-10 Zahra Shakeri Hossein Abad , Alex Shymka , Jenny Le , Noor Hammad , Guenther Ruhe

Large language models (LLMs) are increasingly used as conversational partners for learning, yet the interactional dynamics supporting users' learning and engagement are understudied. We analyze the linguistic and interactional features from…

Computation and Language · Computer Science 2026-03-13 Shaz Furniturewala , Gerard Christopher Yeo , Kokil Jaidka

This paper summarizes our experience in communicating the elements of reasoning about correctness, and the central role of formal specifications in reasoning about modular, component-based software using a language and an integrated Web IDE…

Software Engineering · Computer Science 2015-08-20 Nabil M. Kabbani , Daniel Welch , Caleb Priester , Stephen Schaub , Blair Durkee , Yu-Shan Sun , Murali Sitaraman

Human explanations of natural language, rationales, form a tool to assess whether models learn a label for the right reasons or rely on dataset-specific shortcuts. Sufficiency is a common metric for estimating the informativeness of…

Computation and Language · Computer Science 2025-11-21 Jonathan Kamp , Lisa Beinborn , Antske Fokkens

Context. Nowadays there is a great deal of uncertainty surrounding the effects of experience on Requirements Engineering (RE). There is a widespread idea that experience improves analyst performance. However, there are empirical studies…

Software Engineering · Computer Science 2024-08-23 Alejandrina M. Aranda , Oscar Dieste , Jose I. Panach , Natalia Juristo

Refactoring is widely recognized as one of the efficient techniques to manage technical debt and maintain a healthy software project through enforcing best design practices or coping with design defects. Previous refactoring surveys have…

Software Engineering · Computer Science 2021-09-24 Eman Abdullah AlOmar , Anthony Peruma , Mohamed Wiem Mkaouer , Christian D. Newman , Ali Ouni

Question answering platforms, such as Stack Overflow, have impacted substantially how developers search for solutions for their programming problems. The crowd knowledge content available from such platforms has also been used to leverage…

Software Engineering · Computer Science 2021-03-18 Liliane do Nascimento Vale , Marcelo de Almeida Maia