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Item ranking systems support users in multi-criteria decision-making tasks. Users need to trust rankings and ranking algorithms to reflect user preferences nicely while avoiding systematic errors and biases. However, today only few…

Machine Learning · Computer Science 2025-09-03 I. Al Hazwani , J. Schmid , M. Sachdeva , J. Bernard

Artificial intelligence and machine learning algorithms have become ubiquitous. Although they offer a wide range of benefits, their adoption in decision-critical fields is limited by their lack of interpretability, particularly with textual…

Machine Learning · Computer Science 2023-01-27 Diego Antognini

In sensitive contexts, providers of machine learning algorithms are increasingly required to give explanations for their algorithms' decisions. However, explanation receivers might not trust the provider, who potentially could output…

Machine Learning · Computer Science 2024-07-19 Robi Bhattacharjee , Ulrike von Luxburg

In today's digitized world, software systems must support users in understanding both how to interact with a system and why certain behaviors occur. This study investigates whether explanation needs, classified from user reviews, can be…

Software Engineering · Computer Science 2025-08-21 Martin Obaidi , Kushtrim Qengaj , Jakob Droste , Hannah Deters , Marc Herrmann , Jil Klünder , Elisa Schmid , Kurt Schneider

Despite significant progress, evaluation of explainable artificial intelligence remains elusive and challenging. In this paper we propose a fine-grained validation framework that is not overly reliant on any one facet of these…

Human-Computer Interaction · Computer Science 2024-03-20 Kacper Sokol , Julia E. Vogt

Explanations have gained an increasing level of interest in the AI and Machine Learning (ML) communities in order to improve model transparency and allow users to form a mental model of a trained ML model. However, explanations can go…

Machine Learning · Computer Science 2022-10-11 Stefano Teso , Öznur Alkan , Wolfang Stammer , Elizabeth Daly

Many methods now exist for conditioning model outputs on task instructions, retrieved documents, and user-provided explanations and feedback. Rather than relying solely on examples of task inputs and outputs, these approaches use valuable…

Computation and Language · Computer Science 2021-02-12 Peter Hase , Mohit Bansal

React is a JavaScript library used to build user interfaces for single-page applications. Although recent studies have shown the popularity and advantages of React in web development, the specific challenges users face remain unknown. Thus,…

Explainability is a critical factor in enhancing the trustworthiness and acceptance of artificial intelligence (AI) in healthcare, where decisions directly impact patient outcomes. Despite advancements in AI interpretability, clear…

Artificial Intelligence · Computer Science 2025-05-15 Michail Mamalakis , Héloïse de Vareilles , Graham Murray , Pietro Lio , John Suckling

In the realm of interactive machine-learning systems, the provision of explanations serves as a vital aid in the processes of debugging and enhancing prediction models. However, the extent to which various global model-centric and…

Machine Learning · Computer Science 2024-02-05 Aditya Bhattacharya , Simone Stumpf , Lucija Gosak , Gregor Stiglic , Katrien Verbert

The online technical Q&A site Stack Overflow (SO) is popular among developers to support their coding and diverse development needs. To address shortcomings in API official documentation resources, several research has thus focused on…

Software Engineering · Computer Science 2021-02-18 Gias Uddin , Foutse Khomh , Chanchal K Roy

Explanations in conventional recommender systems have demonstrated benefits in helping the user understand the rationality of the recommendations and improving the system's efficiency, transparency, and trustworthiness. In the…

Information Retrieval · Computer Science 2023-05-31 Shuyu Guo , Shuo Zhang , Weiwei Sun , Pengjie Ren , Zhumin Chen , Zhaochun Ren

Explainability has been a goal for Artificial Intelligence (AI) systems since their conception, with the need for explainability growing as more complex AI models are increasingly used in critical, high-stakes settings such as healthcare.…

Artificial Intelligence · Computer Science 2020-10-06 Shruthi Chari , Oshani Seneviratne , Daniel M. Gruen , Morgan A. Foreman , Amar K. Das , Deborah L. McGuinness

Interpretability, trustworthiness, and usability are key considerations in high-stake security applications, especially when utilizing deep learning models. While these models are known for their high accuracy, they behave as black boxes in…

Context: Stack Overflow is a popular community question and answer portal used by practitioners to solve problems during software development. Developers can focus their attention on answers that have been accepted or where members have…

Software Engineering · Computer Science 2023-06-21 Osayande P. Omondiagbe , Sherlock A. Licorish , Stephen G. MacDonell

Stack Overflow has been heavily used by software developers as a popular way to seek programming-related information from peers via the internet. The Stack Overflow community recommends users to provide the related code snippet when they…

Software Engineering · Computer Science 2021-07-06 Zhipeng Gao , Xin Xia , John Grundy , David Lo , Yuan-Fang Li

For their attractiveness, comprehensiveness and dynamic coverage of relevant topics, community-based question answering sites such as Stack Overflow heavily rely on the engagement of their communities: Questions on new technologies,…

Information Retrieval · Computer Science 2021-11-01 Thi Huyen Nguyen , Tu Nguyen , Tuan-Anh Hoang , Claudia Niederée

Recent research provides evidence that effective communication in collaborative software development has significant impact on the software development lifecycle. Although related qualitative and quantitative studies point out textual…

Software Engineering · Computer Science 2018-03-07 Vasiliki Efstathiou , Diomidis Spinellis

As machine learning models are increasingly considered for high-stakes domains, effective explanation methods are crucial to ensure that their prediction strategies are transparent to the user. Over the years, numerous metrics have been…

Machine Learning · Computer Science 2025-04-14 Johannes Maeß , Grégoire Montavon , Shinichi Nakajima , Klaus-Robert Müller , Thomas Schnake

Usability engineering is situated in a much larger social and institutional context than is usually acknowledged by usability professionals in the way that they define their field. The definitions and processes used in the improvement of…

Human-Computer Interaction · Computer Science 2019-04-09 Asad Sayeed
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