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The proliferation of mobile applications (apps) has made it crucial to ensure their accessibility for users with disabilities. However, there is a lack of research on the real-world challenges developers face in implementing mobile…

Software Engineering · Computer Science 2024-09-17 Amila Indika , Christopher Lee , Haochen Wang , Justin Lisoway , Anthony Peruma , Rick Kazman

Being able to access software in daily life is vital for everyone, and thus accessibility is a fundamental challenge for software development. However, given the number of accessibility issues reported by many users, e.g., in app reviews,…

Software Engineering · Computer Science 2021-03-17 Tingting Bi , Xin Xia , David Lo , John Grundy , Thomas Zimmermann , Denae Ford

Seniors represent a growing user base for mobile applications; however, many apps fail to adequately address their accessibility challenges and usability preferences. To investigate this issue, we conducted an exploratory focus group study…

Software Engineering · Computer Science 2025-04-18 Shavindra Wickramathilaka , John Grundy , Kashumi Madampe , Omar Haggag

Mobile applications (apps) have become an essential part of everyday life, offering convenient access to services such as banking, healthcare, and shopping. With these apps handling sensitive personal and financial data, ensuring their…

Cryptography and Security · Computer Science 2024-08-20 Anthony Peruma , Timothy Huo , Ana Catarina Araújo , Jake Imanaka , Rick Kazman

Mobile apps provide new opportunities to people with disabilities to act independently in the world. Motivated by this trend, researchers have conducted empirical studies by using the inaccessibility issue rate of each page (i.e., screen…

Software Engineering · Computer Science 2022-03-15 Sen Chen , Chunyang Chen , Lingling Fan , Mingming Fan , Xian Zhan , Yang Liu

Mobile devices gather the communication capabilities as no other gadget. Plus, they now comprise a wider set of applications while still maintaining reduced size and weight. They have started to include accessibility features that enable…

Human-Computer Interaction · Computer Science 2014-02-06 Hugo Nicolau , João Guerreiro , Tiago Guerreiro

The growing interest in accessible software reflects in computing educators' and education researchers' efforts to include accessibility in core computing education. We integrated accessibility in a junior/senior-level Android app…

Computers and Society · Computer Science 2023-03-07 Jaskaran Singh Bhatia , Parthasarathy P D , Snigdha Tiwari , Dhruv Nagpal , Swaroop Joshi

This study is motivated by two key considerations: the significant benefits mobile applications offer individuals and businesses, and the limited empirical research on usability challenges. To address this gap, we conducted structured…

Human-Computer Interaction · Computer Science 2025-06-03 Pawel Weichbroth

Enabling fully automated testing of mobile applications has recently become an important topic of study for both researchers and practitioners. A plethora of tools and approaches have been proposed to aid mobile developers both by…

Software Engineering · Computer Science 2018-01-22 Mario Linares Vasquez , Carlos Bernal-Cardenas , Kevin Moran , Denys Poshyvanyk

During last ten years, the number of smartphones and mobile applications has been constantly growing. Android, iOS and Windows Mobile are three mobile platforms that cover almost all smartphones in the world in 2017. Developing a mobile app…

Software Engineering · Computer Science 2017-03-03 Matias Martinez , Sylvain Lecomte

The major mobile platforms, Android and iOS, have introduced changes that restrict user tracking to improve user privacy, yet apps continue to covertly track users via device fingerprinting. We study the opportunity to improve this dynamic…

Cryptography and Security · Computer Science 2026-04-01 Alex Berke , Güliz Seray Tuncay , Michael Specter , Mihai Christodorescu

Mobile phones pervade our daily lives and play ever expanding roles in many contexts. Their ubiquitousness makes them pivotal in empowering disabled people. However, if no inclusive approaches are provided, it becomes a strong vehicle of…

Human-Computer Interaction · Computer Science 2014-02-06 Tiago Guerreiro

Software testing is an important phase in the software development life-cycle because it helps in identifying bugs in a software system before it is shipped into the hand of its end users. There are numerous studies on how developers test…

Software Engineering · Computer Science 2019-02-15 Luis Cruz , Rui Abreu , David Lo

Augmented Reality (AR) technology creates new immersive experiences in entertainment, games, education, retail, and social media. AR content is often primarily visual and it is challenging to enable access to it non-visually due to the mix…

Human-Computer Interaction · Computer Science 2020-10-14 Jaylin Herskovitz , Jason Wu , Samuel White , Amy Pavel , Gabriel Reyes , Anhong Guo , Jeffrey P. Bigham

Blind people face significant challenges when using smartphones. The focus on improving non-visual mobile accessibility has been at the level of touchscreen access. Our research investigates the challenges faced by blind people in their…

Human-Computer Interaction · Computer Science 2019-10-31 André Rodrigues , Hugo Nicolau , Kyle Montague , João Guerreiro , Tiago Guerreiro

Numerous accessibility features have been developed and included in consumer operating systems to provide people with a variety of disabilities additional ways to access computing devices. Unfortunately, many users, especially older adults…

Human-Computer Interaction · Computer Science 2021-05-06 Jason Wu , Gabriel Reyes , Sam C. White , Xiaoyi Zhang , Jeffrey P. Bigham

Factors such as app stores or platform choices heavily affect functional and non-functional mobile app requirements. We surveyed 45 companies and interviewed ten experts to explore how factors that impact mobile app requirements are…

Software Engineering · Computer Science 2020-02-21 Nitish Patkar , Mohammad Ghafari , Oscar Nierstrasz , Sofija Hotomski

Privacy, security, and accessibility, like ethical concerns in mobile applications (a.k.a. apps), commonly subsumed under non-functional requirements, are generally reported by users through app reviews available in app stores. However,…

Software Engineering · Computer Science 2026-04-21 Aakash Sorathiya , Gouri Ginde

Intense competition in the mobile apps market means it is important to maintain high levels of app reliability to avoid losing users. Yet despite its importance, app reliability is underexplored in the research literature. To address this…

Software Engineering · Computer Science 2022-06-22 Chathrie Wimalasooriya , Sherlock A. Licorish , Daniel Alencar da Costa , Stephen G. MacDonell

Many apps have basic accessibility issues, like missing labels or low contrast. Automated tools can help app developers catch basic issues, but can be laborious or require writing dedicated tests. We propose a system, motivated by a…

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