Related papers: The Transparency Paradox in Explainable AI: A Theo…
AI systems now function as cognitive extensions, evolving from tools to active cognitive collaborators within human-AI integrated systems. While these systems can amplify cognition - enhancing problem-solving, learning, and creativity -…
While natural-language explanations from large language models (LLMs) are widely adopted to improve transparency and trust, their impact on objective human-AI team performance remains poorly understood. We identify a Persuasion Paradox:…
Existing AI disclosure mandates in scholarship require that AI assistance be reported but leave transparency philosophically unspecified: they fix the duty without explaining what the duty serves. We argue that ethical inquiry is…
Prior work has identified a resilient phenomenon that threatens the performance of human-AI decision-making teams: overreliance, when people agree with an AI, even when it is incorrect. Surprisingly, overreliance does not reduce when the AI…
While the advances in artificial intelligence and machine learning empower a new generation of autonomous systems for assisting human performance, one major concern arises from the human factors perspective: Humans have difficulty…
We document a fundamental paradox in AI transparency: explanations improve decisions when algorithms are correct but systematically worsen them when algorithms err. In an experiment with 257 medical students making 3,855 diagnostic…
This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…
The rapid development of Artificial Intelligence (AI) requires developers and designers of AI systems to focus on the collaboration between humans and machines. AI explanations of system behavior and reasoning are vital for effective…
Artificial intelligence has advanced rapidly across perception, language, reasoning, and multimodal domains. Yet despite these achievements, modern AI systems remain fundamentally limited in their ability to self-monitor, self-correct, and…
As artificial intelligence assumes cognitive labor, no quantitative framework predicts when human capability loss becomes catastrophic. We present a two-variable dynamical systems model coupling capability (H) and delegation (D), grounded…
Artificial Intelligence (AI) increasingly shows its potential to outperform predicate logic algorithms and human control alike. In automatically deriving a system model, AI algorithms learn relations in data that are not detectable for…
Human trust in automation plays an essential role in interactions between humans and automation. While a lack of trust can lead to a human's disuse of automation, over-trust can result in a human trusting a faulty autonomous system which…
As conversational AI systems become more realistic and widely deployed, users are increasingly uncertain about whether they are interacting with a human or an AI system. When AI identity is unclear, users may unwittingly share sensitive…
AI explanations are often mentioned as a way to improve human-AI decision-making, but empirical studies have not found consistent evidence of explanations' effectiveness and, on the contrary, suggest that they can increase overreliance when…
Artificial intelligence (AI) systems increasingly achieve expert-level predictive accuracy in healthcare, yet improvements in model performance often fail to produce corresponding gains in patient outcomes. We term this disconnect the…
The diversity of human expression is the raw material of discovery. Generative artificial intelligence threatens this resource even as it promises to accelerate innovation, a paradox now visible across science, culture, and professional…
Artificial Intelligence (AI) is rapidly integrating into various aspects of our daily lives, influencing decision-making processes in areas such as targeted advertising and matchmaking algorithms. As AI systems become increasingly…
In the age of generative AI and ubiquitous digital tools, human cognition faces a structural paradox: as external aids become more capable, internal memory systems risk atrophy. Drawing on neuroscience and cognitive psychology, this paper…
Artificial intelligence is increasingly embedded in human decision making. In some cases, it enhances human reasoning. In others, it fosters excessive cognitive dependence. This paper introduces a conceptual and mathematical framework to…
The desirable properties of explanations in information systems have fueled the demands for transparency in artificial intelligence (AI) outputs. To address these demands, the field of explainable AI (XAI) has put forth methods that can…