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In cognitive science and linguistic theory, dialogue is not seen as a chain of independent utterances but rather as a joint activity sustained by coherence, consistency, and shared understanding. However, many systems for open-domain and…

Computation and Language · Computer Science 2026-03-24 Tianyi Zhang , David Traum

Recent advancements in generative AI have significantly increased interest in personalized agents. With increased personalization, there is also a greater need for being able to trust decision-making and action taking capabilities of these…

Information Retrieval · Computer Science 2025-04-10 Chirag Shah , Hideo Joho , Kirandeep Kaur , Preetam Prabhu Srikar Dammu

Large language model (LLM) personalization aims to align model outputs with individuals' unique preferences and opinions. While recent efforts have implemented various personalization methods, a unified theoretical framework that can…

Computation and Language · Computer Science 2025-09-30 Xinliang Frederick Zhang , Nick Beauchamp , Lu Wang

Large language model (LLM) agents have evolved to intelligently process information, make decisions, and interact with users or tools. A key capability is the integration of long-term memory capabilities, enabling these agents to draw upon…

Computation and Language · Computer Science 2025-08-04 Rana Salama , Jason Cai , Michelle Yuan , Anna Currey , Monica Sunkara , Yi Zhang , Yassine Benajiba

Personalization plays a critical role in numerous language tasks and applications, since users with the same requirements may prefer diverse outputs based on their individual interests. This has led to the development of various…

Computation and Language · Computer Science 2024-09-19 Jiongnan Liu , Yutao Zhu , Shuting Wang , Xiaochi Wei , Erxue Min , Yu Lu , Shuaiqiang Wang , Dawei Yin , Zhicheng Dou

Self-learning paradigms in large-scale conversational AI agents tend to leverage user feedback in bridging between what they say and what they mean. However, such learning, particularly in Markov-based query rewriting systems have far from…

Computation and Language · Computer Science 2022-05-03 Pragaash Ponnusamy , Clint Solomon Mathialagan , Gustavo Aguilar , Chengyuan Ma , Chenlei Guo

Personalization is a critical task in modern intelligent systems, with applications spanning diverse domains, including interactions with large language models (LLMs). Recent advances in reasoning capabilities have significantly enhanced…

Computation and Language · Computer Science 2025-05-26 Sichun Luo , Guanzhi Deng , Jian Xu , Xiaojie Zhang , Hanxu Hou , Linqi Song

Current dialogue systems are not very engaging for users, especially when trained end-to-end without relying on proactive reengaging scripted strategies. Zhang et al. (2018) showed that the engagement level of end-to-end dialogue models…

Computation and Language · Computer Science 2018-09-07 Pierre-Emmanuel Mazaré , Samuel Humeau , Martin Raison , Antoine Bordes

With the rapid improvement in the general capabilities of LLMs, LLM personalization, i.e., how to build LLM systems that can generate personalized responses or services that are tailored to distinct user personas, has become an increasingly…

Computation and Language · Computer Science 2025-06-17 Meiling Tao , Chenghao Zhu , Dongyi Ding , Tiannan Wang , Yuchen Eleanor Jiang , Wangchunshu Zhou

There are currently two main paradigms for evaluating large language models (LLMs), reference-based evaluation and preference-based evaluation. The first, carried over from the evaluation of machine learning models in general, relies on…

Computation and Language · Computer Science 2026-02-27 David Schlangen , Sherzod Hakimov , Chalamalasetti Kranti , Jonathan Jordan , Philipp Sadler

The increasing demand for personalized interactions with large language models (LLMs) calls for methodologies capable of accurately and efficiently identifying user opinions and preferences. Retrieval augmentation emerges as an effective…

Computation and Language · Computer Science 2025-02-04 Chenkai Sun , Ke Yang , Revanth Gangi Reddy , Yi R. Fung , Hou Pong Chan , Kevin Small , ChengXiang Zhai , Heng Ji

The future of conversational agents will provide users with personalized information responses. However, a significant challenge in developing models is the lack of large-scale dialogue datasets that span multiple sessions and reflect…

Information Retrieval · Computer Science 2024-05-07 Hideaki Joko , Shubham Chatterjee , Andrew Ramsay , Arjen P. de Vries , Jeff Dalton , Faegheh Hasibi

Existing works increasingly adopt memory-centric mechanisms to process long contexts in a segment manner, and effective memory management is one of the key capabilities that enables large language models to effectively propagate information…

Computation and Language · Computer Science 2026-01-27 Zecheng Tang , Baibei Ji , Ruoxi Sun , Haitian Wang , WangJie You , Zhang Yijun , Wenpeng Zhu , Ji Qi , Juntao Li , Min Zhang

Conversational agents struggle to handle long conversations due to context window limitations. Therefore, memory systems are developed to leverage essential historical information. Existing memory systems typically follow a pipeline of…

Computation and Language · Computer Science 2026-01-30 Yimin Deng , Yuqing Fu , Derong Xu , Yejing Wang , Wei Ni , Jingtong Gao , Xiaopeng Li , Chengxu Liu , Xiao Han , Guoshuai Zhao , Xiangyu Zhao , Li Zhu , Xueming Qian

Generating persona consistent dialogue response is important for developing an intelligent conversational agent. Recent works typically fine-tune large-scale pre-trained models on this task by concatenating persona texts and dialogue…

Computation and Language · Computer Science 2023-05-23 Liang Chen , Hongru Wang , Yang Deng , Wai-Chung Kwan , Zezhong Wang , Kam-Fai Wong

Personalized conversation models (PCMs) generate responses according to speaker preferences. Existing personalized conversation tasks typically require models to extract speaker preferences from user descriptions or their conversation…

Computation and Language · Computer Science 2021-05-24 Zhiliang Tian , Wei Bi , Zihan Zhang , Dongkyu Lee , Yiping Song , Nevin L. Zhang

Current conversational AI systems often provide generic, one-size-fits-all interactions that overlook individual user characteristics and lack adaptive dialogue management. To address this gap, we introduce \textbf{HumAIne-chatbot}, an…

Human-Computer Interaction · Computer Science 2025-09-25 Georgios Makridis , George Fragiadakis , Jorge Oliveira , Tomaz Saraiva , Philip Mavrepis , Georgios Fatouros , Dimosthenis Kyriazis

Mental manipulation, the strategic use of language to covertly influence or exploit others, is a newly emerging task in computational social reasoning. Prior work has focused exclusively on textual conversations, overlooking how…

Computation and Language · Computer Science 2026-01-14 Run Chen , Wen Liang , Ziwei Gong , Lin Ai , Julia Hirschberg

Existing personalized dialogue models use human designed persona descriptions to improve dialogue consistency. Collecting such descriptions from existing dialogues is expensive and requires hand-crafted feature designs. In this paper, we…

Computation and Language · Computer Science 2019-05-27 Zhaojiang Lin , Andrea Madotto , Chien-Sheng Wu , Pascale Fung

Web agents have emerged as a promising direction to automate Web task completion based on user instructions, significantly enhancing user experience. Recently, Web agents have evolved from traditional agents to Large Language Models…

Computation and Language · Computer Science 2025-03-25 Hongru Cai , Yongqi Li , Wenjie Wang , Fengbin Zhu , Xiaoyu Shen , Wenjie Li , Tat-Seng Chua
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