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Recent benchmarks for Large Language Model (LLM) agents mainly evaluate reasoning, planning, and execution. However, memory is also essential for agents, as it enables them to store, update, and retrieve information over time. This ability…

Computation and Language · Computer Science 2026-05-19 Yuyao Wang , Zhongjian Zhang , Mo Chi , Kaichi Yu , Yuhan Li , Miao Peng , Bing Tong , Chen Zhang , Yan Zhou , Jia Li

Existing long-horizon memory benchmarks mostly use multi-turn dialogues or synthetic user histories, which makes retrieval performance an imperfect proxy for person understanding. We present \BenchName, a publicly releasable benchmark built…

Artificial Intelligence · Computer Science 2026-04-21 Tingyu Wu , Zhisheng Chen , Ziyan Weng , Shuhe Wang , Chenglong Li , Shuo Zhang , Sen Hu , Silin Wu , Qizhen Lan , Huacan Wang , Ronghao Chen

As language models achieve increasingly human-like capabilities in conversational text generation, a critical question emerges: to what extent can these systems simulate the characteristics of specific individuals? To evaluate this, we…

Computation and Language · Computer Science 2025-06-04 Quan Shi , Carlos E. Jimenez , Stephen Dong , Brian Seo , Caden Yao , Adam Kelch , Karthik Narasimhan

Large language models (LLMs) are increasingly used as human simulators, both for evaluating conversational systems and for generating fine-tuning data. However, naive "act-as-a-user" prompting often yields verbose, unrealistic utterances,…

Artificial Intelligence · Computer Science 2026-05-19 Ashutosh Hathidara , Julien Yu , Vaishali Senthil , Sebastian Schreiber , Anil Babu Ankisettipalli

Search-augmented large language models (LLMs) have advanced information-seeking tasks by integrating retrieval into generation, reducing users' cognitive burden compared to traditional search systems. Yet they remain insufficient for fully…

Computation and Language · Computer Science 2026-05-27 Hyunseo Kim , Sangam Lee , Kwangwook Seo , Dongha Lee

Task-oriented conversational systems are essential for efficiently addressing diverse user needs, yet their development requires substantial amounts of high-quality conversational data that is challenging and costly to obtain. While large…

Information Retrieval · Computer Science 2025-11-06 Zhefan Wang , Ning Geng , Zhiqiang Guo , Weizhi Ma , Min Zhang

With the rapid development of large language models, AI assistants like ChatGPT have become increasingly integrated into people's works and lives but are limited in personalized services. In this paper, we present a plug-and-play framework…

Computation and Language · Computer Science 2024-10-15 Ruifeng Yuan , Shichao Sun , Yongqi Li , Zili Wang , Ziqiang Cao , Wenjie Li

Large language models (LLMs) increasingly store user preferences in persistent memory to support personalization across interactions. However, in third-party communication settings governed by social and institutional norms, some user…

Artificial Intelligence · Computer Science 2026-03-18 Sangyeon Yoon , Sunkyoung Kim , Hyesoo Hong , Wonje Jeung , Yongil Kim , Wooseok Seo , Heuiyeen Yeen , Albert No

Large Language Models (LLMs) have shown remarkable capabilities in solving diverse tasks. However, their proficiency in iteratively optimizing complex solutions through learning from previous feedback remains insufficiently explored. To…

Artificial Intelligence · Computer Science 2025-06-13 Xiaozhe Li , Jixuan Chen , Xinyu Fang , Shengyuan Ding , Haodong Duan , Qingwen Liu , Kai Chen

We introduce a dynamic benchmarking system for conversational agents that evaluates their performance through a single, simulated, and lengthy user$\leftrightarrow$agent interaction. The interaction is a conversation between the user and…

Computation and Language · Computer Science 2024-10-14 David Castillo-Bolado , Joseph Davidson , Finlay Gray , Marek Rosa

Large Language Models (LLMs) have quickly become an invaluable assistant for a variety of tasks. However, their effectiveness is constrained by their ability to tailor responses to human preferences and behaviors via personalization. Prior…

Computation and Language · Computer Science 2024-11-21 Lucie Charlotte Magister , Katherine Metcalf , Yizhe Zhang , Maartje ter Hoeve

Large Language Models (LLMs) have shown strong potential as conversational agents. Yet, their effectiveness remains limited by deficiencies in robust long-term memory, particularly in complex, long-term web-based services such as online…

Computation and Language · Computer Science 2026-02-03 Tiantian Chen , Jiaqi Lu , Ying Shen , Lin Zhang

The main goal of modeling human conversation is to create agents which can interact with people in both open-ended and goal-oriented scenarios. End-to-end trained neural dialog systems are an important line of research for such generalized…

Computation and Language · Computer Science 2019-04-30 Chaitanya K. Joshi , Fei Mi , Boi Faltings

This paper introduces a simple yet effective data-centric approach for the task of improving persona-conditioned dialogue agents. Prior model-centric approaches unquestioningly depend on the raw crowdsourced benchmark datasets such as…

Computation and Language · Computer Science 2022-02-17 Minju Kim , Beong-woo Kwak , Youngwook Kim , Hong-in Lee , Seung-won Hwang , Jinyoung Yeo

Large language models has catalyzed the development of personalized dialogue systems, numerous role-playing conversational agents have emerged. While previous research predominantly focused on enhancing the model's capability to follow…

Computation and Language · Computer Science 2024-11-18 Yuxuan Huang

Long-term memory is a critical capability for multimodal large language model (MLLM) agents, particularly in conversational settings where information accumulates and evolves over time. However, existing benchmarks either evaluate…

Computation and Language · Computer Science 2026-01-08 Yuanchen Bei , Tianxin Wei , Xuying Ning , Yanjun Zhao , Zhining Liu , Xiao Lin , Yada Zhu , Hendrik Hamann , Jingrui He , Hanghang Tong

Long-term memory enables large language model (LLM) agents to support personalized and sustained interactions. However, most work on personalized agents prioritizes utility and user experience, treating memory as a neutral component and…

Artificial Intelligence · Computer Science 2026-05-19 Jiahe Guo , Xiangran Guo , Yulin Hu , Zimo Long , Xingyu Sui , Xuda Zhi , Yongbo Huang , Hao He , Weixiang Zhao , Yanyan Zhao , Bing Qin

Large language models (LLMs) have advanced the development of various AI conversational agents, including role-playing conversational agents that mimic diverse characters and human behaviors. While prior research has predominantly focused…

Computation and Language · Computer Science 2024-08-06 Hongzhan Chen , Hehong Chen , Ming Yan , Wenshen Xu , Xing Gao , Weizhou Shen , Xiaojun Quan , Chenliang Li , Ji Zhang , Fei Huang , Jingren Zhou

LLM-based shopping agents increasingly rely on long purchase histories and multi-turn interactions for personalization, yet naively appending raw history to prompts is often ineffective due to noise, length, and relevance mismatch. We…

Computation and Language · Computer Science 2026-04-03 Zhiyuan Peng , Xuyang Wu , Huaixiao Tou , Yi Fang , Yu Gong

While large language models (LLMs) have exhibited impressive conversational capabilities, their proficiency in delivering personalized responses remains unclear. Although recent benchmarks automatically evaluate persona consistency in…

Computation and Language · Computer Science 2026-02-05 Saleh Afzoon , Zahra Jamali , Usman Naseem , Amin Beheshti