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Recommender systems are embracing conversational technologies to obtain user preferences dynamically, and to overcome inherent limitations of their static models. A successful Conversational Recommender System (CRS) requires proper handling…

Information Retrieval · Computer Science 2020-02-24 Wenqiang Lei , Xiangnan He , Yisong Miao , Qingyun Wu , Richang Hong , Min-Yen Kan , Tat-Seng Chua

Formative feedback is widely recognized as one of the most effective drivers of student learning, yet it remains difficult to implement equitably at scale. In large or low-resource courses, instructors often lack the time, staffing, and…

Computers and Society · Computer Science 2025-12-01 Chenyu Zhang , Xiaohang Luo

Large Language Models (LLMs) continue to set new standards in knowledge-intensive and complex reasoning tasks, yet their high computational demands limit widespread adoption. While distilling large models into smaller ones offers a…

Computation and Language · Computer Science 2025-06-05 Xiaofeng Zhou , Heyan Huang , Lizi Liao

Conversational search has seen increased recent attention in both the IR and NLP communities. It seeks to clarify and solve users' search needs through multi-turn natural language interactions. However, most existing systems are trained and…

Information Retrieval · Computer Science 2024-02-12 Zhenduo Wang , Zhichao Xu , Qingyao Ai , Vivek Srikumar

We propose a novel method for selecting coherent and diverse responses for a given dialogue context. The proposed method re-ranks response candidates generated from conversational models by using event causality relations between events in…

Computation and Language · Computer Science 2019-06-25 Shohei Tanaka , Koichiro Yoshino , Katsuhito Sudoh , Satoshi Nakamura

Evaluating open-domain dialogue systems is difficult due to the diversity of possible correct answers. Automatic metrics such as BLEU correlate weakly with human annotations, resulting in a significant bias across different models and…

Computation and Language · Computer Science 2020-04-02 Nouha Dziri , Ehsan Kamalloo , Kory W. Mathewson , Osmar Zaiane

Large language models (LLMs) with Chain-of-Thought (CoT) reasoning have achieved strong performance across diverse tasks, including mathematics, coding, and general reasoning. A distinctive ability of these reasoning models is…

Artificial Intelligence · Computer Science 2025-12-17 Ge Yan , Chung-En Sun , Tsui-Wei , Weng

A multi-turn dialogue always follows a specific topic thread, and topic shift at the discourse level occurs naturally as the conversation progresses, necessitating the model's ability to capture different topics and generate topic-aware…

Computation and Language · Computer Science 2021-09-14 Hongru Wang , Mingyu Cui , Zimo Zhou , Gabriel Pui Cheong Fung , Kam-Fai Wong

Generating with citations is crucial for trustworthy Large Language Models (LLMs), yet even advanced LLMs often produce mismatched or irrelevant citations. Existing methods over-optimize citation fidelity while overlooking relevance to the…

Information Retrieval · Computer Science 2026-02-24 Yixing Peng , Licheng Zhang , Shancheng Fang , Yi Liu , Peijian Gu , Quan Wang

Conversational search seeks to retrieve relevant passages for the given questions in conversational question answering. Conversational Query Reformulation (CQR) improves conversational search by refining the original queries into…

Computation and Language · Computer Science 2025-05-16 Jeonghyun Park , Hwanhee Lee

Recent advances in prompt optimization, exemplified by methods such as TextGrad, enable automatic, gradient-like refinement of textual prompts to enhance the performance of large language models (LLMs) on specific downstream tasks. However,…

Artificial Intelligence · Computer Science 2025-08-27 Chunlong Wu , Zhibo Qu

Stakeholders' conversations in requirements elicitation meetings hold valuable insights into system and client needs. However, manually extracting requirements is time-consuming, labor-intensive, and prone to errors and biases. While…

Software Engineering · Computer Science 2025-05-20 Gianmario Voria , Francesco Casillo , Carmine Gravino , Gemma Catolino , Fabio Palomba

The rise of Large Language Models (LLMs) has sparked interest in their application to sequential recommendation tasks as they can provide supportive item information. However, due to the inherent complexities of sequential recommendation,…

Information Retrieval · Computer Science 2023-12-19 Yu Wang , Zhiwei Liu , Jianguo Zhang , Weiran Yao , Shelby Heinecke , Philip S. Yu

In cognitive science and linguistic theory, dialogue is not seen as a chain of independent utterances but rather as a joint activity sustained by coherence, consistency, and shared understanding. However, many systems for open-domain and…

Computation and Language · Computer Science 2026-03-24 Tianyi Zhang , David Traum

Language models are often used as the backbone of modern dialogue systems. These models are pre-trained on large amounts of written fluent language. Repetition is typically penalised when evaluating language model generations. However, it…

Computation and Language · Computer Science 2023-11-23 Aron Molnar , Jaap Jumelet , Mario Giulianelli , Arabella Sinclair

Automatic dialogue evaluation plays a crucial role in open-domain dialogue research. Previous works train neural networks with limited annotation for conducting automatic dialogue evaluation, which would naturally affect the evaluation…

Computation and Language · Computer Science 2019-12-11 Lu Li , Zhongheng He , Xiangyang Zhou , Dianhai Yu

Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…

Information Retrieval · Computer Science 2020-06-17 Shuo Zhang , Krisztian Balog

Large Language Models (LLMs) have made significant progress in open-ended dialogue, yet their inability to retain and retrieve relevant information from long-term interactions limits their effectiveness in applications requiring sustained…

The field of emotion recognition of conversation (ERC) has been focusing on separating sentence feature encoding and context modeling, lacking exploration in generative paradigms based on unified designs. In this study, we propose a novel…

Computation and Language · Computer Science 2024-08-30 Shanglin Lei , Guanting Dong , Xiaoping Wang , Keheng Wang , Runqi Qiao , Sirui Wang

Modern recommendation systems typically follow two complementary paradigms: collaborative filtering, which models long-term user preferences from historical interactions, and conversational recommendation systems (CRS), which interact with…

Information Retrieval · Computer Science 2025-06-24 Vinaik Chhetri , Yousaf Reza , Moghis Fereidouni , Srijata Maji , Umar Farooq , AB Siddique