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Evaluating Large Language Models (LLMs) for mental health support is challenging due to the emotionally and cognitively complex nature of therapeutic dialogue. Existing benchmarks are limited in scale, reliability, often relying on…
Large language models can influence users through conversation, creating new forms of dark patterns that differ from traditional UX dark patterns. We define LLM dark patterns as manipulative or deceptive behaviors enacted in dialogue.…
Large Language Models (LLMs) have become essential for offensive language detection, yet their ability to handle annotation disagreement remains underexplored. Disagreement samples, which arise from subjective interpretations, pose a unique…
Large language models (LLMs) excel at generating empathic responses in text-based conversations. But, how reliably do they judge the nuances of empathic communication? We investigate this question by comparing how experts, crowdworkers, and…
Recent advancements in large language models (LLMs) have shown their potential across both general and domain-specific tasks. However, there is a growing concern regarding their lack of sensitivity, factual incorrectness in responses,…
The rise of Large Language Models (LLMs) has sparked interest in their application to sequential recommendation tasks as they can provide supportive item information. However, due to the inherent complexities of sequential recommendation,…
Large Language Models (LLMs) achieve strong performance on many reasoning benchmarks, yet these evaluations typically focus on isolated tasks that differ from real-world usage in task-oriented dialogue (TOD). In this setting, LLMs must…
The fairness and trustworthiness of Large Language Models (LLMs) are receiving increasing attention. Implicit hate speech, which employs indirect language to convey hateful intentions, occupies a significant portion of practice. However,…
Spoken Dialogue Models (SDMs) have recently attracted significant attention for their ability to generate voice responses directly to users' spoken queries. Despite their increasing popularity, there exists a gap in research focused on…
Human decision-making belongs to the foundation of our society and civilization, but we are on the verge of a future where much of it will be delegated to artificial intelligence. The arrival of Large Language Models (LLMs) has transformed…
As artificial intelligence (AI) systems, particularly large language models (LLMs), become increasingly integrated into decision-making processes, the ability to trust their outputs is crucial. To earn human trust, LLMs must be well…
Large Language Models (LLMs) are expected to provide helpful and harmless responses, yet they often exhibit sycophancy--conforming to user beliefs regardless of factual accuracy or ethical soundness. Prior research on sycophancy has…
Large Language Models (LLMs) have shown impressive capabilities in various applications, but they still face various inconsistency issues. Existing works primarily focus on the inconsistency issues within a single LLM, while we…
Large language models (LLMs) are increasingly used for tasks that implicitly reduce to Boolean satisfiability (SAT), yet their reasoning ability on SAT remains unclear. We present a systematic study of LLMs on 2-SAT and 3-SAT, together with…
Supportive conversation depends on skills that go beyond language fluency, including reading emotions, adjusting tone, and navigating moments of resistance, frustration, or distress. Despite rapid progress in language models, we still lack…
Calibrated confidence estimates are necessary for large language model (LLM) outputs to be trusted by human users. While LLMs can express their confidence in human-interpretable ways, verbalized LLM-generated confidence scores have…
Large Language Model (LLM) alignment aims to ensure that LLM outputs match with human values. Researchers have demonstrated the severity of alignment problems with a large spectrum of jailbreak techniques that can induce LLMs to produce…
Large Language Models (LLMs) exhibit impressive performance across diverse domains but often suffer from overconfidence, limiting their reliability in critical applications. We propose SteerConf, a novel framework that systematically steers…
Large language models (LLMs) have demonstrated remarkable capabilities in handling complex dialogue tasks without requiring use case-specific fine-tuning. However, analyzing live dialogues in real-time necessitates low-latency processing…
When large language models (LLMs) are asked to perform certain tasks, how can we be sure that their learned representations align with reality? We propose a domain-agnostic framework for systematically evaluating distribution shifts in LLMs…