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The prevalence and impact of toxic discussions online have made content moderation crucial.Automated systems can play a vital role in identifying toxicity, and reducing the reliance on human moderation.Nevertheless, identifying toxic…

Artificial Intelligence · Computer Science 2023-11-02 Senjuti Dutta , Sid Mittal , Sherol Chen , Deepak Ramachandran , Ravi Rajakumar , Ian Kivlichan , Sunny Mak , Alena Butryna , Praveen Paritosh

We investigate how disagreement in natural language inference (NLI) annotation arises. We developed a taxonomy of disagreement sources with 10 categories spanning 3 high-level classes. We found that some disagreements are due to uncertainty…

Computation and Language · Computer Science 2022-09-09 Nan-Jiang Jiang , Marie-Catherine de Marneffe

As NLP models become increasingly integrated into real-world applications, it becomes clear that there is a need to address the fact that models often rely on and generate conflicting information. Conflicts could reflect the complexity of…

Computation and Language · Computer Science 2026-02-03 Siyi Liu , Dan Roth

Aggregating multiple annotations into a single ground truth label may hide valuable insights into annotator disagreement, particularly in tasks where subjectivity plays a crucial role. In this work, we explore methods for identifying…

Computation and Language · Computer Science 2025-09-09 Amir Homayounirad , Enrico Liscio , Tong Wang , Catholijn M. Jonker , Luciano C. Siebert

We commonly use agreement measures to assess the utility of judgements made by human annotators in Natural Language Processing (NLP) tasks. While inter-annotator agreement is frequently used as an indication of label reliability by…

Computation and Language · Computer Science 2025-10-21 Gavin Abercrombie , Tanvi Dinkar , Amanda Cercas Curry , Verena Rieser , Dirk Hovy

Crowdsourcing has been the prevalent paradigm for creating natural language understanding datasets in recent years. A common crowdsourcing practice is to recruit a small number of high-quality workers, and have them massively generate…

Computation and Language · Computer Science 2019-08-29 Mor Geva , Yoav Goldberg , Jonathan Berant

NLP datasets annotated with human judgments are rife with disagreements between the judges. This is especially true for tasks depending on subjective judgments such as sentiment analysis or offensive language detection. Particularly in…

The NLP community has long advocated for the construction of multi-annotator datasets to better capture the nuances of language interpretation, subjectivity, and ambiguity. This paper conducts a retrospective study to show how performance…

Computation and Language · Computer Science 2023-10-24 Pritam Kadasi , Mayank Singh

A popular approach to unveiling the black box of neural NLP models is to leverage saliency methods, which assign scalar importance scores to each input component. A common practice for evaluating whether an interpretability method is…

Computation and Language · Computer Science 2023-05-12 Josip Jukić , Martin Tutek , Jan Šnajder

Annotator disagreement is ubiquitous in natural language processing (NLP) tasks. There are multiple reasons for such disagreements, including the subjectivity of the task, difficult cases, unclear guidelines, and so on. Rather than simply…

Computation and Language · Computer Science 2023-10-24 Naihao Deng , Xinliang Frederick Zhang , Siyang Liu , Winston Wu , Lu Wang , Rada Mihalcea

A common practice in building NLP datasets, especially using crowd-sourced annotations, involves obtaining multiple annotator judgements on the same data instances, which are then flattened to produce a single "ground truth" label or score,…

Computation and Language · Computer Science 2021-10-13 Vinodkumar Prabhakaran , Aida Mostafazadeh Davani , Mark Díaz

Human annotation plays a core role in machine learning -- annotations for supervised models, safety guardrails for generative models, and human feedback for reinforcement learning, to cite a few avenues. However, the fact that many of these…

It is increasingly recognized that human annotators do not always agree, and such disagreement is inherent in many annotation tasks. However, not all instances in a given task elicit the same degree of opinion divergence. In this paper, we…

Computation and Language · Computer Science 2026-05-05 Leixin Zhang , Çağrı Çöltekin

Many existing approaches for learning from labeled data assume the existence of gold-standard labels. According to these approaches, inter-annotator disagreement is seen as noise to be removed, either through refinement of annotation…

Machine Learning · Computer Science 2025-03-21 Jake Vasilakes , Chrysoula Zerva , Sophia Ananiadou

Though majority vote among annotators is typically used for ground truth labels in natural language processing, annotator disagreement in tasks such as hate speech detection may reflect differences in opinion across groups, not noise. Thus,…

Computation and Language · Computer Science 2024-03-19 Eve Fleisig , Rediet Abebe , Dan Klein

Ensuring annotator quality in training and evaluation data is a key piece of machine learning in NLP. Tasks such as sentiment analysis and offensive speech detection are intrinsically subjective, creating a challenging scenario for…

Computation and Language · Computer Science 2024-09-23 Sujan Dutta , Deepak Pandita , Tharindu Cyril Weerasooriya , Marcos Zampieri , Christopher M. Homan , Ashiqur R. KhudaBukhsh

State-of-the-art supervised NLP models achieve high accuracy but are also susceptible to failures on inputs from low-data regimes, such as domains that are not represented in training data. As an approximation to collecting ground-truth…

Computation and Language · Computer Science 2023-06-29 Parikshit Bansal , Amit Sharma

Recent trends in natural language processing research and annotation tasks affirm a paradigm shift from the traditional reliance on a single ground truth to a focus on individual perspectives, particularly in subjective tasks. In scenarios…

Computation and Language · Computer Science 2024-04-18 Olufunke O. Sarumi , Béla Neuendorf , Joan Plepi , Lucie Flek , Jörg Schlötterer , Charles Welch

Labelled data is the foundation of most natural language processing tasks. However, labelling data is difficult and there often are diverse valid beliefs about what the correct data labels should be. So far, dataset creators have…

Computation and Language · Computer Science 2022-05-02 Paul Röttger , Bertie Vidgen , Dirk Hovy , Janet B. Pierrehumbert

Design biases in NLP systems, such as performance differences for different populations, often stem from their creator's positionality, i.e., views and lived experiences shaped by identity and background. Despite the prevalence and risks of…

Computation and Language · Computer Science 2023-06-06 Sebastin Santy , Jenny T. Liang , Ronan Le Bras , Katharina Reinecke , Maarten Sap