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Customization has long been a central goal in interactive systems, yet prior work shows that end-user tailoring occurs infrequently and is often confined to initial setup or moments of breakdown. Recent advances in generative AI suggest…
As Generative AI systems increasingly engage in long-term, personal, and relational interactions, human-AI engagements are becoming significantly complex, making them more challenging to understand and govern. These Interactive AI systems…
Collaborative problem solving and learning are shaped by who or what is on the team. As large language models (LLMs) increasingly function as collaborators rather than tools, a key question is whether AI teammates can be aligned to express…
The rapid advancement of Generative AI has catalyzed the emergence of autonomous AI agents, presenting unprecedented challenges for enterprise computing infrastructures. Current enterprise API architectures are predominantly designed for…
Autonomy is a double-edged sword for AI agents, simultaneously unlocking transformative possibilities and serious risks. How can agent developers calibrate the appropriate levels of autonomy at which their agents should operate? We argue…
AI agents that leverage Large Language Models (LLMs) are increasingly becoming core building blocks of modern software systems. A wide range of frameworks is now available to support the specification of such applications. These frameworks…
Recent research on proactive conversational agents (PCAs) mainly focuses on improving the system's capabilities in anticipating and planning action sequences to accomplish tasks and achieve goals before users articulate their requests. This…
This paper investigates the impact of a group-adaptive conversation design in two socially interactive agents (SIAs) through two real-world studies. Both SIAs - Furhat, a social robot, and MetaHuman, a virtual agent - were equipped with a…
Current mental-health conversational systems are usually based on fixed, generic dialogue patterns. This paper proposes an adaptive framework based on large language models that aims to personalize therapeutic interaction according to a…
Agentic AI increasingly intervenes proactively by inferring users' situations from contextual data yet often fails for lack of principled judgment about when, why, and whether to act. We address this gap by proposing a conceptual model that…
Large Language Models (LLMs) are increasingly deployed as autonomous agents capable of actions with real-world impacts beyond text generation. While persona-induced biases in text generation are well documented, their effects on agent task…
AI companion chatbots, such as those offered by Replika and CharacterAI, increasingly function as always-available companions that provide empathy, validation, and support. While these systems appear to meet basic needs for connection,…
Foundation models have reshaped AI by unifying fragmented architectures into scalable backbones with multimodal reasoning and contextual adaptation. In parallel, the long-standing notion of AI agents, defined by the sensing-decision-action…
Deploying agentic AI in regulated contexts requires principled reasoning about two design dimensions: agency (what the system can do) and autonomy (how much it acts without human involvement). Though often treated independently, they are…
This paper examines the evolution, architecture, and practical applications of AI agents from their early, rule-based incarnations to modern sophisticated systems that integrate large language models with dedicated modules for perception,…
Enhancing user engagement through personalization in conversational agents has gained significance, especially with the advent of large language models that generate fluent responses. Personalized dialogue generation, however, is…
AI-driven conversational coaching is increasingly used to support workplace negotiation, yet prior work assumes uniform effectiveness across users. We challenge this assumption by examining how individual differences, particularly…
Technology for open-ended language generation, a key application of artificial intelligence, has advanced to a great extent in recent years. Large-scale language models, which are trained on large corpora of text, are being used in a wide…
Socially fluent agentic AI can now participate in online interaction in ways that resemble ordinary human conversation, potentially weakening people's ability to infer who is human from conversational signals alone. We tested this…
Building a socially intelligent agent involves many challenges. One of which is to track the agent's mental state transition and teach the agent to make decisions guided by its value like a human. Towards this end, we propose to incorporate…