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This paper investigates the enhancement of scientific literature chatbots through retrieval-augmented generation (RAG), with a focus on evaluating vector- and graph-based retrieval systems. The proposed chatbot leverages both structured…

Information Retrieval · Computer Science 2026-02-23 Hamideh Ghanadian , Amin Kamali , Mohammad Hossein Tekieh

Enterprise chatbots, powered by generative AI, are emerging as key applications to enhance employee productivity. Retrieval Augmented Generation (RAG), Large Language Models (LLMs), and orchestration frameworks like Langchain and Llamaindex…

Risk and Quality (R&Q) assurance in highly regulated industries requires constant navigation of complex regulatory frameworks, with employees handling numerous daily queries demanding accurate policy interpretation. Traditional methods…

The paper presents a methodology for uncovering knowledge gaps on the internet using the Retrieval Augmented Generation (RAG) model. By simulating user search behaviour, the RAG system identifies and addresses gaps in information retrieval…

Information Retrieval · Computer Science 2023-12-14 Joan Figuerola Hurtado

Despite the success of integrating large language models into the development of conversational systems, many studies have shown the effectiveness of retrieving and augmenting external knowledge for informative responses. Hence, many…

Computation and Language · Computer Science 2024-08-01 Xi Wang , Procheta Sen , Ruizhe Li , Emine Yilmaz

Regulatory compliance in the pharmaceutical industry entails navigating through complex and voluminous guidelines, often requiring significant human resources. To address these challenges, our study introduces a chatbot model that utilizes…

Computation and Language · Computer Science 2024-02-07 Jaewoong Kim , Moohong Min

We utilize a within-subjects design with randomized task assignments to understand the effectiveness of using an AI retrieval augmented generation (RAG) tool to assist analysts with an information extraction and data annotation task. We…

Artificial Intelligence · Computer Science 2025-07-30 Nicholas Botti , Flora Haberkorn , Charlotte Hoopes , Shaun Khan

With the advent of Large Language Models (LLM), conversational assistants have become prevalent for domain use cases. LLMs acquire the ability to contextual question answering through training, and Retrieval Augmented Generation (RAG)…

Computation and Language · Computer Science 2024-01-17 Mandar Kulkarni , Praveen Tangarajan , Kyung Kim , Anusua Trivedi

Question answering systems (QA) utilizing Large Language Models (LLMs) heavily depend on the retrieval component to provide them with domain-specific information and reduce the risk of generating inaccurate responses or hallucinations.…

Computation and Language · Computer Science 2024-06-11 Ashkan Alinejad , Krtin Kumar , Ali Vahdat

Large Language Models (LLMs) have significantly enhanced conversational Artificial Intelligence(AI) chatbots; however, domain-specific accuracy and the avoidance of factual inconsistencies remain pressing challenges, particularly for large…

Information Retrieval · Computer Science 2025-09-24 Olalekan K. Akindele , Bhupesh Kumar Mishra , Kenneth Y. Wertheim

Retrieval-augmented generation (RAG) techniques have proven to be effective in integrating up-to-date information, mitigating hallucinations, and enhancing response quality, particularly in specialized domains. While many RAG approaches…

Retrieval-Augmented Generation (RAG) has gained significant attention in recent years for its potential to enhance natural language understanding and generation by combining large-scale retrieval systems with generative models. RAG…

Computation and Language · Computer Science 2025-03-18 Mingyue Cheng , Yucong Luo , Jie Ouyang , Qi Liu , Huijie Liu , Li Li , Shuo Yu , Bohou Zhang , Jiawei Cao , Jie Ma , Daoyu Wang , Enhong Chen

While Retrieval-Augmented Generation (RAG) has shown promise in enhancing long-term conversations, the increasing memory load as conversations progress degrades retrieval accuracy. Drawing on psychological insights, we propose LUFY, a…

Computation and Language · Computer Science 2025-12-19 Ryuichi Sumida , Koji Inoue , Tatsuya Kawahara

Much research on LLMs has focused on increasing benchmark performance. However, the evaluation of such models in real-world collaborative human-AI workflows has stayed behind. This work evaluates a chatbot-style assistant based on…

Information Retrieval · Computer Science 2026-05-05 Lennard C. Froma , Tom Kouwenhoven , Maaike H. T. de Boer , Catholijn M. Jonker , Max J. van Duijn

Retrieval-Augmented Generation (RAG) enhances language models by retrieving and incorporating relevant external knowledge. However, traditional retrieve-and-generate processes may not be optimized for real-world scenarios, where queries…

Computation and Language · Computer Science 2025-02-28 Ingeol Baek , Hwan Chang , Byeongjeong Kim , Jimin Lee , Hwanhee Lee

Providing sufficient support for students requires substantial resources, especially considering the growing enrollment numbers. Students need help in a variety of tasks, ranging from information-seeking to requiring support with course…

Computers and Society · Computer Science 2024-10-18 Leonardo Pasquarelli , Charles Koutcheme , Arto Hellas

Retrieval-augmented generation (RAG) systems address complex user requests by decomposing them into subqueries, retrieving potentially relevant documents for each, and then aggregating them to generate an answer. Efficiently selecting…

Artificial Intelligence · Computer Science 2025-10-22 Roxana Petcu , Kenton Murray , Daniel Khashabi , Evangelos Kanoulas , Maarten de Rijke , Dawn Lawrie , Kevin Duh

Retrieval Augmented Generation (RAG) is a promising technique for mitigating two key limitations of large language models (LLMs): outdated information and hallucinations. RAG system stores documents as embedding vectors in a database. Given…

Information Retrieval · Computer Science 2026-02-10 Taehee Jeong , Xingzhe Zhao , Peizu Li , Markus Valvur , Weihua Zhao

There has recently been growing interest in conversational agents with long-term memory which has led to the rapid development of language models that use retrieval-augmented generation (RAG). Until recently, most work on RAG has focused on…

Computation and Language · Computer Science 2024-06-06 Nick Alonso , Tomás Figliolia , Anthony Ndirango , Beren Millidge

In customer contact centers, human agents often struggle with long average handling times (AHT) due to the need to manually interpret queries and retrieve relevant knowledge base (KB) articles. While retrieval augmented generation (RAG)…

Computation and Language · Computer Science 2024-10-15 Garima Agrawal , Sashank Gummuluri , Cosimo Spera
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