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One of the major impediments to the development of new task-oriented dialogue (TOD) systems is the need for human evaluation at multiple stages and iterations of the development process. In an effort to move toward automated evaluation of…

Computation and Language · Computer Science 2023-09-26 Sam Davidson , Salvatore Romeo , Raphael Shu , James Gung , Arshit Gupta , Saab Mansour , Yi Zhang

Dialogue act annotations are important to improve response generation quality in task-oriented dialogue systems. However, it can be challenging to use dialogue acts to control response generation in a generalizable way because different…

Computation and Language · Computer Science 2023-08-03 Qingyang Wu , James Gung , Raphael Shu , Yi Zhang

Task oriented dialogue (TOD) requires the complex interleaving of a number of individually controllable components with strong guarantees for explainability and verifiability. This has made it difficult to adopt the multi-turn multi-domain…

Computation and Language · Computer Science 2020-10-07 Oluwatobi O. Olabiyi , Prarthana Bhattarai , C. Bayan Bruss , Zachary Kulis

Recently, the development of large language models (LLMs) has been significantly enhanced the question answering and dialogue generation, and makes them become increasingly popular in current practical scenarios. While unlike the general…

Computation and Language · Computer Science 2023-09-19 Zhiyuan Hu , Yue Feng , Yang Deng , Zekun Li , See-Kiong Ng , Anh Tuan Luu , Bryan Hooi

A significant application of Large Language Models (LLMs), like ChatGPT, is their deployment as chat agents, which respond to human inquiries across a variety of domains. While current LLMs proficiently answer general questions, they often…

Computation and Language · Computer Science 2024-04-16 Lang Cao

Strategic decision-making in multi-agent settings is a key challenge for large language models (LLMs), particularly when coordination and negotiation must unfold over extended conversations. While recent work has explored the use of LLMs in…

Computation and Language · Computer Science 2026-01-26 Victor Conchello Vendrell , Max Ruiz Luyten , Mihaela van der Schaar

This study proposes a multi-agent language framework that enables continual strategy evolution without fine-tuning the language model's parameters. The core idea is to liberate the latent vectors of abstract concepts from traditional static…

Machine Learning · Computer Science 2026-01-06 Wenlong Tang

Developing language model-based dialogue agents requires effective data to train models that can follow specific task logic. However, most existing data simulation methods focus on increasing diversity in language, topics, or dialogue acts…

Computation and Language · Computer Science 2025-03-04 Wanyu Du , Song Feng , James Gung , Lijia Sun , Yi Zhang , Saab Mansour , Yanjun Qi

Task-Oriented Dialogue (TOD) systems assist users in completing tasks through natural language interactions, often relying on a single-layered workflow structure for slot-filling in public tasks, such as hotel bookings. However, in…

Computation and Language · Computer Science 2025-09-09 Lingbo Mo , Shun Jiang , Akash Maharaj , Bernard Hishamunda , Yunyao Li

Pre-trained language models based on general text enable huge success in the NLP scenario. But the intrinsical difference of linguistic patterns between general text and task-oriented dialogues makes existing pre-trained language models…

Computation and Language · Computer Science 2023-06-21 Weihao Zeng , Keqing He , Yejie Wang , Chen Zeng , Jingang Wang , Yunsen Xian , Weiran Xu

Dialog systems research has primarily been focused around two main types of applications - task-oriented dialog systems that learn to use clarification to aid in understanding a goal, and open-ended dialog systems that are expected to carry…

Computation and Language · Computer Science 2020-06-29 Aishwarya Padmakumar , Raymond J. Mooney

Current Large Language Model (LLM) agents show strong performance in tool use, but lack the crucial capability to systematically learn from their own experiences. While existing frameworks mainly focus on mitigating external knowledge gaps,…

Computation and Language · Computer Science 2026-05-19 Rong Wu , Xiaoman Wang , Jianbiao Mei , Pinlong Cai , Daocheng Fu , Cheng Yang , Licheng Wen , Xuemeng Yang , Yufan Shen , Yuxin Wang , Botian Shi

Dialogue systems are a popular natural language processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on…

Computation and Language · Computer Science 2022-03-31 Jinjie Ni , Tom Young , Vlad Pandelea , Fuzhao Xue , Erik Cambria

This paper presents a model for end-to-end learning of task-oriented dialog systems. The main component of the model is a recurrent neural network (an LSTM), which maps from raw dialog history directly to a distribution over system actions.…

Computation and Language · Computer Science 2016-06-07 Jason D. Williams , Geoffrey Zweig

We describe a two-step approach for dialogue management in task-oriented spoken dialogue systems. A unified neural network framework is proposed to enable the system to first learn by supervision from a set of dialogue data and then…

Computation and Language · Computer Science 2016-06-09 Pei-Hao Su , Milica Gasic , Nikola Mrksic , Lina Rojas-Barahona , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

Task-oriented dialog systems enable users to accomplish tasks using natural language. State-of-the-art systems respond to users in the same way regardless of their personalities, although personalizing dialogues can lead to higher levels of…

Computation and Language · Computer Science 2023-03-27 A. B. Siddique , M. H. Maqbool , Kshitija Taywade , Hassan Foroosh

Many efforts have been made to construct dialog systems for different types of conversations, such as task-oriented dialog (TOD) and open-domain dialog (ODD). To better mimic human-level conversations that usually fuse various dialog modes,…

Computation and Language · Computer Science 2023-08-01 Miaoran Li , Baolin Peng , Michel Galley , Jianfeng Gao , Zhu Zhang

We describe a system for building task-oriented dialogue systems combining the in-context learning abilities of large language models (LLMs) with the deterministic execution of business logic. LLMs are used to translate between the surface…

Computation and Language · Computer Science 2024-02-20 Tom Bocklisch , Thomas Werkmeister , Daksh Varshneya , Alan Nichol

In this work, we present a hybrid learning method for training task-oriented dialogue systems through online user interactions. Popular methods for learning task-oriented dialogues include applying reinforcement learning with user feedback…

Computation and Language · Computer Science 2018-04-19 Bing Liu , Gokhan Tur , Dilek Hakkani-Tur , Pararth Shah , Larry Heck

Task oriented dialogue systems (TOD) complete particular tasks based on user preferences across natural language interactions. Considering the impressive performance of large language models (LLMs) in natural language processing (NLP)…

Computation and Language · Computer Science 2025-10-08 Arezoo Saedi , Afsaneh Fatemi , Mohammad Ali Nematbakhsh , Sophie Rosset , Anne Vilnat