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Unlike empathetic dialogues, the system in emotional support conversations (ESC) is expected to not only convey empathy for comforting the help-seeker, but also proactively assist in exploring and addressing their problems during the…

Computation and Language · Computer Science 2023-05-18 Yang Deng , Wenxuan Zhang , Yifei Yuan , Wai Lam

Recent advancements in conversational systems have significantly enhanced human-machine interactions across various domains. However, training these systems is challenging due to the scarcity of specialized dialogue data. Traditionally,…

Computation and Language · Computer Science 2026-05-29 Heydar Soudani , Roxana Petcu , Evangelos Kanoulas , Faegheh Hasibi

We introduce an innovative RAG-based framework with an ever-improving memory. Inspired by humans'pedagogical process, RAM utilizes recursively reasoning-based retrieval and experience reflections to continually update the memory and learn…

Artificial Intelligence · Computer Science 2024-07-08 Jiaqi Li , Xiaobo Wang , Wentao Ding , Zihao Wang , Yipeng Kang , Zixia Jia , Zilong Zheng

Existing retrieval-based methods have made significant strides in maintaining long-term conversations. However, these approaches face challenges in memory database management and accurate memory retrieval, hindering their efficacy in…

Computation and Language · Computer Science 2024-07-02 Nuo Chen , Hongguang Li , Juhua Huang , Baoyuan Wang , Jia Li

Our goal is a teachable reasoning system for question-answering (QA), where a user can interact with faithful answer explanations, and correct its errors so that the system improves over time. Our approach is to augment a QA model with a…

Computation and Language · Computer Science 2022-10-25 Bhavana Dalvi Mishra , Oyvind Tafjord , Peter Clark

Dialogue systems are increasingly using knowledge bases (KBs) storing real-world facts to help generate quality responses. However, as the KBs are inherently incomplete and remain fixed during conversation, it limits dialogue systems'…

Computation and Language · Computer Science 2019-12-24 Sahisnu Mazumder , Bing Liu , Shuai Wang , Nianzu Ma

Generating appropriate emotions for responses is essential for dialog systems to provide human-like interaction in various application scenarios. Most previous dialog systems tried to achieve this goal by learning empathetic manners from…

Computation and Language · Computer Science 2024-04-12 Zhiyuan Wen , Jiannong Cao , Jiaxing Shen , Ruosong Yang , Shuaiqi Liu , Maosong Sun

End-to-end task-oriented dialog systems usually suffer from the challenge of incorporating knowledge bases. In this paper, we propose a novel yet simple end-to-end differentiable model called memory-to-sequence (Mem2Seq) to address this…

Computation and Language · Computer Science 2018-05-22 Andrea Madotto , Chien-Sheng Wu , Pascale Fung

End-to-end dialog systems have become very popular because they hold the promise of learning directly from human to human dialog interaction. Retrieval and Generative methods have been explored in this area with mixed results. A key element…

Computation and Language · Computer Science 2018-04-24 Jatin Ganhotra , Lazaros Polymenakos

The integration of conversational artificial intelligence (AI) into mental health care promises a new horizon for therapist-client interactions, aiming to closely emulate the depth and nuance of human conversations. Despite the potential,…

Multimedia · Computer Science 2024-10-22 Yuqi Chu , Lizi Liao , Zhiyuan Zhou , Chong-Wah Ngo , Richang Hong

Achieving empathy is a crucial step toward humanized dialogue systems. Current approaches for empathetic dialogue generation mainly perceive an emotional label to generate an empathetic response conditioned on it, which simply treat…

Computation and Language · Computer Science 2023-11-28 Fengyi Fu , Lei Zhang , Quan Wang , Zhendong Mao

To support long-term interaction in complex environments, LLM agents require memory systems that manage historical experiences. Existing approaches either retain full interaction histories via passive context extension, leading to…

Artificial Intelligence · Computer Science 2026-01-30 Jiaqi Liu , Yaofeng Su , Peng Xia , Siwei Han , Zeyu Zheng , Cihang Xie , Mingyu Ding , Huaxiu Yao

Longitudinal Dialogues (LD) are the most challenging type of conversation for human-machine dialogue systems. LDs include the recollections of events, personal thoughts, and emotions specific to each individual in a sparse sequence of…

Computation and Language · Computer Science 2023-11-01 Seyed Mahed Mousavi , Simone Caldarella , Giuseppe Riccardi

Large language models (LLMs) are increasingly deployed as intelligent agents that reason, plan, and interact with their environments. To effectively scale to long-horizon scenarios, a key capability for such agents is a memory mechanism…

Artificial Intelligence · Computer Science 2026-01-09 Yuyang Hu , Jiongnan Liu , Jiejun Tan , Yutao Zhu , Zhicheng Dou

Memes are widely used in online social interactions, providing vivid, intuitive, and often humorous means to express intentions and emotions. Existing dialogue datasets are predominantly limited to either manually annotated or pure-text…

Computation and Language · Computer Science 2025-07-02 Yuheng Wang , Xianhe Tang , Pufeng Huang

Speech emotion recognition (SER) is essential for enhancing human-computer interaction in speech-based applications. Despite improvements in specific emotional datasets, there is still a research gap in SER's capability to generalize across…

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

Computation and Language · Computer Science 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau

Explainable Multimodal Emotion Recognition (EMER) is an emerging task that aims to achieve reliable and accurate emotion recognition. However, due to the high annotation cost, the existing dataset (denoted as EMER-Fine) is small, making it…

Human-Computer Interaction · Computer Science 2024-07-11 Zheng Lian , Haiyang Sun , Licai Sun , Jiangyan Yi , Bin Liu , Jianhua Tao

Memory-augmented Large Language Models (LLMs) have demonstrated remarkable performance in long-term human-machine interactions, which basically relies on iterative recalling and reasoning of history to generate high-quality responses.…

Computation and Language · Computer Science 2023-11-16 Lei Liu , Xiaoyan Yang , Yue Shen , Binbin Hu , Zhiqiang Zhang , Jinjie Gu , Guannan Zhang

Large language models deployed as autonomous agents face critical memory limitations, lacking selective forgetting mechanisms that lead to either catastrophic forgetting at context boundaries or information overload within them. While human…

Artificial Intelligence · Computer Science 2026-02-09 Lei Wei , Xiao Peng , Xu Dong , Niantao Xie , Bin Wang