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Proactive intent prediction is a critical capability in modern e-commerce chatbots, enabling "zero-query" recommendations by anticipating user needs from behavioral and contextual signals. However, existing industrial systems face two…

Information Retrieval · Computer Science 2026-02-16 Junhua Liu , Yang Jihao , Cheng Chang , Kunrong LI , Bin Fu , Kwan Hui Lim

This paper presents a novel approach to address the Entity Recognition and Linking Challenge at NLPCC 2015. The task involves extracting named entity mentions from short search queries and linking them to entities within a reference Chinese…

Computation and Language · Computer Science 2023-09-14 Di Lu , Zhongping Liang , Caixia Yuan , Xiaojie Wang

Finetuned LLMs often exhibit poor uncertainty quantification, manifesting as overconfidence, poor calibration, and unreliable prediction results on test data or out-of-distribution samples. One approach commonly used in vision for…

Machine Learning · Computer Science 2023-10-06 Xi Wang , Laurence Aitchison , Maja Rudolph

Large Language Models (LLMs) are increasingly deployed in critical applications requiring reliable reasoning, yet their internal reasoning processes remain difficult to evaluate systematically. Existing methods focus on final-answer…

Machine Learning · Computer Science 2026-02-03 Shaima Ahmad Freja , Ferhat Ozgur Catak , Betul Yurdem , Chunming Rong

Large Language Models (LLMs), particularly smaller variants, still struggle with complex reasoning tasks. While inference-time prompting can guide reasoning, existing methods often rely on sequential queries. Ensemble approaches offer a…

Computation and Language · Computer Science 2025-10-28 Gregory Kang Ruey Lau , Wenyang Hu , Diwen Liu , Jizhuo Chen , See-Kiong Ng , Bryan Kian Hsiang Low

Recent reasoning Large Language Models (LLMs) demonstrate remarkable problem-solving abilities but often generate long thinking traces whose utility is unclear. Our work aims to improve their efficiency, enabling them to reach high…

Computation and Language · Computer Science 2026-05-11 Xiang Liu , Xuming Hu , Xiaowen Chu , Eunsol Choi

Streaming services have reshaped how we discover and engage with digital entertainment. Despite these advancements, effectively understanding the wide spectrum of user search queries continues to pose a significant challenge. An accurate…

Information Retrieval · Computer Science 2024-09-16 Farnoosh Javadi , Phanideep Gampa , Alyssa Woo , Xingxing Geng , Hang Zhang , Jose Sepulveda , Belhassen Bayar , Fei Wang

Building a search relevance model that achieves both low latency and high performance is a long-standing challenge in the search industry. To satisfy the millisecond-level response requirements of online systems while retaining the…

Machine Learning · Computer Science 2026-02-11 Shijie Zhang , Xiang Guo , Rujun Guo , Shaoyu Liu , Xiaozhao Wang , Guanjun Jiang , Kevin Zhang

Large language models (LLMs) typically utilize the top-k contexts from a retriever in retrieval-augmented generation (RAG). In this work, we propose a novel instruction fine-tuning framework RankRAG, which instruction-tunes a single LLM for…

Computation and Language · Computer Science 2024-07-03 Yue Yu , Wei Ping , Zihan Liu , Boxin Wang , Jiaxuan You , Chao Zhang , Mohammad Shoeybi , Bryan Catanzaro

With the rapid growth of e-Commerce, online product search has emerged as a popular and effective paradigm for customers to find desired products and engage in online shopping. However, there is still a big gap between the products that…

Information Retrieval · Computer Science 2020-01-16 Rahul Radhakrishnan Iyer , Rohan Kohli , Shrimai Prabhumoye

Large language models (LLMs) achieve strong reasoning performance through chain-of-thought (CoT) reasoning, yet often generate unnecessarily long reasoning paths that incur high inference cost. Recent self-consistency-based approaches…

Computation and Language · Computer Science 2026-03-19 Juming Xiong , Kevin Guo , Congning Ni , Chao Yan , Katherine Brown , Avinash Baidya , Xiang Gao , Bradley Malin , Zhijun Yin

We describe the 1st place winning approach for the CIKM Cup 2016 Challenge. In this paper, we provide an approach to reasonably identify same users across multiple devices based on browsing logs. Our approach regards a candidate ranking…

Machine Learning · Computer Science 2017-02-21 Minh C. Phan , Yi Tay , Tuan-Anh Nguyen Pham

We propose a two-stage "Mine and Refine" contrastive training framework for semantic text embeddings to enhance multi-category e-commerce search retrieval. Large scale e-commerce search demands embeddings that generalize to long tail, noisy…

Information Retrieval · Computer Science 2026-02-20 Jiaqi Xi , Raghav Saboo , Luming Chen , Martin Wang , Sudeep Das

Low-Rank Adaptation (LoRA) lowers the computational and memory overhead of fine-tuning large models by updating a low-dimensional subspace of the pre-trained weight matrix. Albeit efficient, LoRA exhibits suboptimal convergence and…

Machine Learning · Computer Science 2026-02-25 Yilang Zhang , Bingcong Li , Georgios B. Giannakis

Relevance is a foundation of user experience in e-commerce search. We view relevance optimization as a closed-loop ecosystem involving multiple human roles: users who provide feedback, product managers who define standards, annotators who…

Information Retrieval · Computer Science 2026-05-08 Commerce Search Relevance Team

Evaluating LLMs and text-to-image models is a computationally intensive task often overlooked. Efficient evaluation is crucial for understanding the diverse capabilities of these models and enabling comparisons across a growing number of…

Query-service relevance prediction in e-commerce search systems faces strict latency requirements that prevent the direct application of Large Language Models (LLMs). To bridge this gap, we propose a two-stage reasoning distillation…

Information Retrieval · Computer Science 2026-01-27 Runze Xia , Yupeng Ji , Yuxi Zhou , Haodong Liu , Teng Zhang , Piji Li

In e-commerce ranking, implicit user feedback is systematically confounded by Position Bias -- the strong propensity of users to interact with top-ranked items regardless of relevance. While Deep Learning architectures (e.g., Two-Tower…

Information Retrieval · Computer Science 2026-02-03 Vipul Dinesh Pawar

Optimizing industrial search ranking models solely for user engagement signals often introduces systematic biases, prioritizing popular or price-anchored items that may not satisfy semantic intent. We present a production-scale multi-task…

Information Retrieval · Computer Science 2026-05-28 Luming Chen , Jiaqi Xi , Raghav Saboo , Kenny Chi , Martin Wang , Sudeep Das , Danny Nightingale , Aditya Dodda , Elyse Winer , Akshad Viswanathan

Adaptive Retrieval-Augmented Generation aims to mitigate the interference of extraneous noise by dynamically determining the necessity of retrieving supplementary passages. However, as Large Language Models evolve with increasing robustness…

Information Retrieval · Computer Science 2026-04-20 Jun Feng , Jiahui Tang , Zhicheng He , Hang Lv , Hongchao Gu , Hao Wang , Xuezhi Yang , Shuai Fang