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The potential of ChatGPT to transform the education landscape is drawing increasing attention. With its translation-related capabilities being tested and examined, ChatGPT presents both opportunities and challenges for translation training.…

Human-Computer Interaction · Computer Science 2024-06-11 Lulu Wang , Simin Xu , Kanglong Liu

Personalized support is essential to fulfill individuals' emotional needs and sustain their mental well-being. Large language models (LLMs), with great customization flexibility, hold promises to enable individuals to create their own…

Human-Computer Interaction · Computer Science 2025-05-01 Xi Zheng , Zhuoyang Li , Xinning Gui , Yuhan Luo

Artificial Intelligence (AI) in recent years has shown an unprecedentedly impressive development, tending to play a catalytic role in all aspects of life. The interest of the academic community, but also of governments, is huge in the…

Human-Computer Interaction · Computer Science 2024-02-14 Dimitrios Sidiropoulos , Christos-Nikolaos Anagnostopoulos

Conversational AI chatbots have become increasingly common within the customer service industry. Despite improvements in their emotional development, they often lack the authenticity of real customer service interactions or the competence…

Human-Computer Interaction · Computer Science 2025-02-14 Antonin Brun , Ruying Liu , Aryan Shukla , Frances Watson , Jonathan Gratch

As mental health issues rise among college students, there is an increasing interest and demand in leveraging Multimodal Language Models (MLLM) to enhance mental support services, yet integrating them into psychotherapy remains theoretical…

Human-Computer Interaction · Computer Science 2026-02-09 Jiyao Wang , Youyu Sheng , Qihang He , Zian Zhang , Haolong Hu , Yumei Jing , Dengbo He

Systems powered by artificial intelligence are being developed to be more user-friendly by communicating with users in a progressively human-like conversational way. Chatbots, also known as dialogue systems, interactive conversational…

Human-Computer Interaction · Computer Science 2020-01-03 Kennedy Ralston , Yuhao Chen , Haruna Isah , Farhana Zulkernine

Large language models (LLMs) are increasingly being used in conversational roles, yet little is known about how intimacy emerges in human-LLM interactions. Although previous work emphasized the importance of self-disclosure in human-chatbot…

Human-Computer Interaction · Computer Science 2025-06-02 Yeseon Hong , Junhyuk Choi , Minju Kim , Bugeun Kim

The emergence of generative AI chatbots such as ChatGPT has prompted growing public and academic interest in their role as informal mental health support tools. While early rule-based systems have been around for several years, large…

Computation and Language · Computer Science 2025-04-18 Anna-Carolina Haensch

Given the rapid advancement of large-scale language models, artificial intelligence (AI) models, like ChatGPT, are playing an increasingly prominent role in human society. However, to ensure that artificial intelligence models benefit human…

Computation and Language · Computer Science 2024-05-07 Hang Yuan , Zhongyue Che , Shao Li , Yue Zhang , Xiaomeng Hu , Siyang Luo

Large language models, e.g. ChatGPT are currently contributing enormously to make artificial intelligence even more popular, especially among the general population. However, such chatbot models were developed as tools to support natural…

Artificial Intelligence · Computer Science 2025-02-07 Jianlong Zhou , Heimo Müller , Andreas Holzinger , Fang Chen

Higher education scholars are interested in an artificial intelligence (AI) technology called ChatGPT, which was developed by OpenAI. Whether ChatGPT can improve learning is still a topic of debate among experts. This concise overview of…

Computers and Society · Computer Science 2024-03-29 Joshua Ebere Chukwuere

Clinical communication skills are essential for preparing healthcare professionals to provide equitable care across cultures. However, traditional training with simulated patients can be resource intensive and difficult to scale, especially…

Human-Computer Interaction · Computer Science 2025-06-16 Sandro Radovanović , Shuangyu Li

Large language models (LLMs) chatbots like ChatGPT are increasingly used for mental health support. They offer accessible, therapeutic support but also raise concerns about misinformation, over-reliance, and risks in high-stakes contexts of…

Computers and Society · Computer Science 2025-12-09 Lingyao Li , Xiaoshan Huang , Renkai Ma , Ben Zefeng Zhang , Haolun Wu , Fan Yang , Chen Chen

Recent studies have discussed how users are increasingly using conversational AI systems, powered by LLMs, for information seeking, decision support, and even emotional support. However, these macro-level observations offer limited insight…

Human-Computer Interaction · Computer Science 2026-02-18 Sai Keerthana Karnam , Abhisek Dash , Krishna P. Gummadi , Animesh Mukherjee , Ingmar Weber , Savvas Zannettou

Background: Conversational AI chatbots are emerging as scalable mental health tools, but little is known about real world engagement or its relationship to clinical outcomes. Objective: To characterize engagement phenotypes among users of…

Human-Computer Interaction · Computer Science 2026-05-04 Emma C. Wolfe , Ting Su , Olivier Tieleman , Thomas D. Hull , Matteo Malgaroli , Caitlin A. Stamatis

A concise overview is provided of selected theoretical models of communication competence in the fields of linguistics, interpersonal communication, second language use, and human-robot interaction. The following practical research…

Human-Computer Interaction · Computer Science 2025-11-06 Goran Bubas

The advent of Large Language Models (LLMs) and Artificial Intelligence (AI) tools has revolutionized various facets of our lives, particularly in the realm of social media. For students, these advancements have unlocked unprecedented…

Computers and Society · Computer Science 2024-12-16 Masoud Bashiri , Kamran Kowsari

Traditional end-of-quarter surveys often fail to provide instructors with timely, detailed, and actionable feedback about their teaching. In this paper, we explore how Large Language Model (LLM)-powered chatbots can reimagine the classroom…

Computers and Society · Computer Science 2025-08-19 Sai Siddartha Maram , Ulia Zaman , Magy Seif El-Nasr

Latest developments in Artificial Intelligence (AI) and big data gave rise to Artificial Intelligent agents like Open AI's ChatGPT, which has recently become the fastest growing application since Facebook and WhatsApp. ChatGPT has…

Computers and Society · Computer Science 2023-11-14 Forhan Bin Emdad , Benhur Ravuri , Lateef Ayinde , Mohammad Ishtiaque Rahman

With the increasing integration of Artificial Intelligence (AI) in academic problem solving, university students frequently alternate between traditional search engines like Google and large language models (LLMs) for information retrieval.…

Human-Computer Interaction · Computer Science 2025-10-21 Md. Faiyaz Abdullah Sayeedi , Md. Sadman Haque , Zobaer Ibn Razzaque , Robiul Awoul Robin , Sabila Nawshin