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Recent advances in large language models (LLMs) offer unprecedented opportunities to enhance human-AI collaboration in qualitative research methods, including interviews. While interviews are highly valued for gathering deep, contextualized…

Human-Computer Interaction · Computer Science 2025-04-22 Zhe Liu

People increasingly use multiple Multimodal Large Language Models (MLLMs) concurrently, selecting each based on its perceived strengths. This cross-platform practice creates coordination challenges: adapting prompts to different interfaces,…

Human-Computer Interaction · Computer Science 2026-03-30 Seunghwa Pyo , Donggun Lee , Jungwoo Rhee , Soobin Park , Youn-kyung Lim

Semi-structured interviews highly rely on the quality of follow-up questions, yet interviewers' knowledge and skills may limit their depth and potentially affect outcomes. While many studies have shown the usefulness of large language…

Human-Computer Interaction · Computer Science 2025-09-17 He Zhang , Yueyan Liu , Xin Guan , Jie Cai , John M. Carroll

Large language models (LLMs) are now accessible to anyone with a computer, a web browser, and an internet connection via browser-based interfaces, shifting the dynamics of participation in AI development. This article examines how…

Human-Computer Interaction · Computer Science 2025-10-31 Ned Cooper , Alexandra Zafiroglu

Traditional methods for eliciting people's opinions face a trade-off between depth and scale: structured surveys enable large-scale data collection but limit respondents' ability to voice their opinions in their own words, while…

Human-Computer Interaction · Computer Science 2025-03-13 Alexander Wuttke , Matthias Aßenmacher , Christopher Klamm , Max M. Lang , Quirin Würschinger , Frauke Kreuter

Large language models (LLMs), due to their advanced natural language capabilities, have seen significant success in applications where the user interface is usually a conversational artificial intelligence (AI) agent and engages the user…

Computation and Language · Computer Science 2025-03-10 Fei Wei , Yaliang Li , Bolin Ding

The rapid rise in popularity of Large Language Models (LLMs) with emerging capabilities has spurred public curiosity to evaluate and compare different LLMs, leading many researchers to propose their own LLM benchmarks. Noticing preliminary…

Artificial Intelligence · Computer Science 2025-05-15 Timothy R. McIntosh , Teo Susnjak , Nalin Arachchilage , Tong Liu , Paul Watters , Malka N. Halgamuge

During job recruitment, traditional applicant selection methods often lack transparency. Candidates are rarely given sufficient justifications for recruiting decisions, whether they are made manually by human recruiters or through the use…

Computers and Society · Computer Science 2025-05-28 Aditya Bhattacharya , Katrien Verbert

Standardized surveys scale efficiently but sacrifice depth, while conversational interviews improve response quality at the cost of scalability and consistency. This study bridges the gap between these methods by introducing a framework for…

Human-Computer Interaction · Computer Science 2025-12-02 Soubhik Barari , Jarret Angbazo , Natalie Wang , Leah M. Christian , Elizabeth Dean , Zoe Slowinski , Brandon Sepulvado

In the rapidly evolving landscape of AI-mediated communication (AIMC), tools powered by Large Language Models (LLMs) are becoming integral to interpersonal communication. Employing a mixed-methods approach, we conducted a one-week diary and…

Human-Computer Interaction · Computer Science 2024-03-12 Yue Fu , Sami Foell , Xuhai Xu , Alexis Hiniker

Conversational AI interfaces powered by large language models (LLMs) are increasingly used as coding assistants. However, questions remain about how programmers interact with LLM-based conversational agents, the challenges they encounter,…

Human-Computer Interaction · Computer Science 2025-03-24 Mehmet Akhoroz , Caglar Yildirim

Automated interviewers and chatbots are common in research, recruitment, customer service, and education. Many existing systems use fixed question lists, strict rules, and limited personalization, leading to repeated conversations that…

Human-Computer Interaction · Computer Science 2026-01-22 Aisvarya Adeseye , Jouni Isoaho , Seppo Virtanen , Mohammad Tahir

Large language models (LLMs) have shown strong performance on standardized social science instruments, but their value for product discovery remains unclear. We investigate whether interview-informed generative agents can simulate user…

Human-Computer Interaction · Computer Science 2026-04-01 Zichao Wang , Alexa Siu

The rapid development of AI-driven tools, particularly large language models (LLMs), is reshaping professional writing. Still, key aspects of their adoption such as languages support, ethics, and long-term impact on writers voice and…

Computation and Language · Computer Science 2025-07-31 Anastasiia Ivanova , Natalia Fedorova , Sergei Tilga , Ekaterina Artemova

Multi-agent AI systems can be used for simulating collective decision-making in scientific and practical applications. They can also be used to introduce a diverse group discussion step in chatbot pipelines, enhancing the cultural…

Artificial Intelligence · Computer Science 2024-08-16 Razan Baltaji , Babak Hemmatian , Lav R. Varshney

As AI systems advance in capabilities, measuring their safety and alignment to human values is becoming paramount. A fast-growing field of AI research is devoted to developing such assessments. However, most current advances therein may be…

Computers and Society · Computer Science 2026-03-17 Max Hellrigel-Holderbaum , Edward James Young

Task-oriented conversational systems are essential for efficiently addressing diverse user needs, yet their development requires substantial amounts of high-quality conversational data that is challenging and costly to obtain. While large…

Information Retrieval · Computer Science 2025-11-06 Zhefan Wang , Ning Geng , Zhiqiang Guo , Weizhi Ma , Min Zhang

Large Language Models (LLMs), such as ChatGPT, exhibit advanced capabilities in generating text, images, and videos. However, their effective use remains constrained by challenges in prompt formulation, personalization, and opaque…

Human-Computer Interaction · Computer Science 2025-03-04 Si Thu , A. Baki Kocaballi

How software developers interact with Artificial Intelligence (AI)-powered tools, including Large Language Models (LLMs), plays a vital role in how these AI-powered tools impact them. While overreliance on AI may lead to long-term negative…

Software Engineering · Computer Science 2026-04-14 Samuel Ferino , Rashina Hoda , John Grundy , Christoph Treude

Mental health is a growing global concern, prompting interest in AI-driven solutions to expand access to psychosocial support. \emph{Peer support}, grounded in lived experience, offers a valuable complement to professional care. However,…

Human-Computer Interaction · Computer Science 2026-04-10 Kellie Yu Hui Sim , Roy Ka-Wei Lee , Kenny Tsu Wei Choo
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