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Large language models (LLMs) have advanced conversational AI assistants. However, systematically evaluating how well these assistants apply personalization--adapting to individual user preferences while completing tasks--remains…

Computation and Language · Computer Science 2025-06-12 Zheng Zhao , Clara Vania , Subhradeep Kayal , Naila Khan , Shay B. Cohen , Emine Yilmaz

Large Language Models (LLMs) based autonomous agents demonstrate multifaceted capabilities to contribute substantially to economic production. However, existing benchmarks remain focused on single agentic capability, failing to capture…

Artificial Intelligence · Computer Science 2026-04-24 Keyu Li , Junhao Shi , Yang Xiao , Mohan Jiang , Jie Sun , Yunze Wu , Dayuan Fu , Shijie Xia , Xiaojie Cai , Tianze Xu , Weiye Si , Wenjie Li , Dequan Wang , Pengfei Liu

Recently, the fast development of Large Language Models (LLMs) such as ChatGPT has significantly advanced NLP tasks by enhancing the capabilities of conversational models. However, the application of LLMs in the recommendation domain has…

Information Retrieval · Computer Science 2023-08-24 Junling Liu , Chao Liu , Peilin Zhou , Qichen Ye , Dading Chong , Kang Zhou , Yueqi Xie , Yuwei Cao , Shoujin Wang , Chenyu You , Philip S. Yu

Large Language Models are increasingly deployed as educational tools, yet existing benchmarks focus on narrow skills and lack grounding in learning sciences. We introduce OpenLearnLM Benchmark, a theory-grounded framework evaluating LLMs…

Interactive large language model (LLM) agents operating via multi-turn dialogue and multi-step tool calling are increasingly used in production. Benchmarks for these agents must both reliably compare models and yield on-policy training…

As Multimodal Large Language Models (MLLMs) advance, multimodal agents show promise in real-world tasks like web navigation and embodied intelligence. However, due to limitations in a lack of external feedback, these agents struggle with…

Computation and Language · Computer Science 2025-06-27 Tianyi Men , Zhuoran Jin , Pengfei Cao , Yubo Chen , Kang Liu , Jun Zhao

Developing autonomous agents for web-based tasks is a core challenge in AI. While Large Language Model (LLM) agents can interpret complex user requests, they often operate as black boxes, making it difficult to diagnose why they fail or how…

Artificial Intelligence · Computer Science 2026-03-16 Orit Shahnovsky , Rotem Dror

Large language models (LLMs) have achieved remarkable performance on diverse benchmarks, yet existing evaluation practices largely rely on coarse summary metrics that obscure underlying reasoning abilities. In this work, we propose novel…

Methodology · Statistics 2026-03-17 Jia Liu , Zhiyu Xu , Yuqi Gu

There is increasing interest in using LLMs as decision-making "agents." Doing so includes many degrees of freedom: which model should be used; how should it be prompted; should it be asked to introspect, conduct chain-of-thought reasoning,…

Computation and Language · Computer Science 2024-05-29 Narun Raman , Taylor Lundy , Samuel Amouyal , Yoav Levine , Kevin Leyton-Brown , Moshe Tennenholtz

The rapid evolution of Large Language Models (LLMs) has markedly expanded their application across diverse domains, transforming how complex problems are approached and solved. Initially conceived to predict subsequent words in texts, these…

Artificial Intelligence · Computer Science 2024-07-11 Sumedh Rasal , E. J. Hauer

Large Language Models (LLMs) based agent systems have made great strides in real-world applications beyond traditional NLP tasks. This paper proposes a new LLM-based Multi-Agent System (LLM-MAS) benchmark, Collab-Overcooked, built on the…

Computation and Language · Computer Science 2025-12-02 Haochen Sun , Shuwen Zhang , Lujie Niu , Lei Ren , Hao Xu , Hao Fu , Fangkun Zhao , Caixia Yuan , Xiaojie Wang

Large language models (LLMs) are increasingly leveraged to empower autonomous agents to simulate human beings in various fields of behavioral research. However, evaluating their capacity to navigate complex social interactions remains a…

Computation and Language · Computer Science 2024-11-26 Xinyi Mou , Jingcong Liang , Jiayu Lin , Xinnong Zhang , Xiawei Liu , Shiyue Yang , Rong Ye , Lei Chen , Haoyu Kuang , Xuanjing Huang , Zhongyu Wei

Large Language Models (LLMs) are rapidly evolving and impacting various fields, necessitating the development of effective methods to evaluate and compare their performance. Most current approaches for performance evaluation are either…

Computation and Language · Computer Science 2025-02-11 Behrad Moniri , Hamed Hassani , Edgar Dobriban

E-commerce platforms are rich in multimodal data, featuring a variety of images that depict product details. However, this raises an important question: do these images always enhance product understanding, or can they sometimes introduce…

Computation and Language · Computer Science 2025-11-14 Xinyi Ling , Hanwen Du , Zhihui Zhu , Xia Ning

While Large Language Models (LLMs) are fundamentally next-token prediction systems, their practical applications extend far beyond this basic function. From natural language processing and text generation to conversational assistants and…

Computation and Language · Computer Science 2025-03-10 Vishakha Agrawal , Archie Chaudhury , Shreya Agrawal

Reasoning Large Language Models (LLMs) have shown promising results when tasked with solving complex problems. In this paper, we propose and evaluate a multi-stage workflow that leverages the capabilities of fine-tuned reasoning LLMs to…

Computation and Language · Computer Science 2026-01-13 Alberto Purpura , Emily Chen , Swapnil Shinde

The rapid adoption of AI agents across domains has made systematic evaluation crucial for ensuring their usefulness and successful production deployment. Evaluation of AI agents typically involves using a fixed set of benchmarks and…

Hospital call centers serve as the primary contact point for patients within a hospital system. They also generate substantial volumes of staff messages as navigators process patient requests and communicate with the hospital offices…

Computation and Language · Computer Science 2025-09-09 Hajar Sakai , Yi-En Tseng , Mohammadsadegh Mikaeili , Joshua Bosire , Franziska Jovin

Large language models (LLMs) with Chain-of-Thought (CoT) prompting achieve strong reasoning but often produce unnecessarily long explanations, increasing cost and sometimes reducing accuracy. Fair comparison of efficiency-oriented…

Computation and Language · Computer Science 2025-11-14 Junquan Huang , Haotian Wu , Yubo Gao , Yibo Yan , Junyan Zhang , Yonghua Hei , Song Dai , Jie Zhang , Puay Siew Tan , Xuming Hu

LLM recommendation agents increasingly produce structured recommendation reports: sets of items accompanied by natural-language justifications. Yet existing evaluations often reduce this setting to reranking small shortlisted candidate sets…

Information Retrieval · Computer Science 2026-05-20 Imad Aouali , Flavian Vasile , Otmane Sakhi , Alexandre Gilotte , Benjamin Heymann