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Cloud-native microservices enable rapid iteration and scalable deployment but also create complex, fast-evolving dependencies that challenge reliable diagnosis. Existing root cause analysis (RCA) approaches, even with multi-modal fusion of…

Software Engineering · Computer Science 2025-10-28 Songhan Zhang , Aoyang Fang , Yifan Yang , Ruiyi Cheng , Xiaoying Tang , Pinjia He

To assist IT service developers and operators in managing their increasingly complex service landscapes, there is a growing effort to leverage artificial intelligence in operations. To speed up troubleshooting, log anomaly detection has…

Machine Learning · Computer Science 2024-05-24 Thorsten Wittkopp , Philipp Wiesner , Odej Kao

The momentum gained by microservices and cloud-native software architecture pushed nowadays enterprise IT towards multi-service applications. The proliferation of services and service interactions within applications, often consisting of…

Software Engineering · Computer Science 2021-05-27 Jacopo Soldani , Antonio Brogi

As contemporary microservice systems become increasingly popular and complex-often comprising hundreds or even thousands of fine-grained, interdependent subsystems-they are facing more frequent failures. Ensuring system reliability thus…

Software Engineering · Computer Science 2025-08-29 Lingzhe Zhang , Tong Jia , Kangjin Wang , Weijie Hong , Chiming Duan , Minghua He , Ying Li

Mathematical reasoning through Chain-of-Thought (CoT) has emerged as a powerful capability of Large Language Models (LLMs), which can be further enhanced through Test-Time Scaling (TTS) methods like Beam Search and DVTS. However, these…

Computation and Language · Computer Science 2025-05-26 Zezhong Wang , Xingshan Zeng , Weiwen Liu , Yufei Wang , Liangyou Li , Yasheng Wang , Lifeng Shang , Xin Jiang , Qun Liu , Kam-Fai Wong

Large Language Models (LLMs) present a critical trade-off between inference quality and computational cost: larger models offer superior capabilities but incur significant latency, while smaller models are faster but less powerful. Existing…

Machine Learning · Computer Science 2025-05-13 Hang Wu , Jianian Zhu , Yinghui Li , Haojie Wang , Biao Hou , Jidong Zhai

As contemporary microservice systems become increasingly popular and complex-often comprising hundreds or even thousands of fine-grained, interdependent subsystems-they are experiencing more frequent failures. Ensuring system reliability…

Software Engineering · Computer Science 2026-01-07 Lingzhe Zhang , Tong Jia , Yunpeng Zhai , Leyi Pan , Chiming Duan , Minghua He , Mengxi Jia , Ying Li

Serverless becomes popular as a novel computing paradigms for cloud native services. However, the complexity and dynamic nature of serverless applications present significant challenges to ensure system availability and performance. There…

Software Engineering · Computer Science 2024-12-04 Jin Huang , Pengfei Chen , Guangba Yu , Yilun Wang , Haiyu Huang , Zilong He

Failures in large-scale cloud systems incur substantial financial losses, making automated Root Cause Analysis (RCA) essential for operational stability. Recent efforts leverage Large Language Model (LLM) agents to automate this task, yet…

Artificial Intelligence · Computer Science 2026-03-05 Taeyoon Kim , Woohyeok Park , Hoyeong Yun , Kyungyong Lee

Root cause analysis (RCA) for microservice systems has gained significant attention in recent years. However, there is still no standard benchmark that includes large-scale datasets and supports comprehensive evaluation environments. In…

Software Engineering · Computer Science 2025-02-04 Luan Pham , Hongyu Zhang , Huong Ha , Flora Salim , Xiuzhen Zhang

In clinical decision-making, predictive models face a persistent trade-off: accurate models are often opaque "black boxes," while interpretable methods frequently lack predictive precision or statistical grounding. In this paper, we…

Artificial Intelligence · Computer Science 2026-02-10 Zijian Shao , Haiyang Shen , Mugeng Liu , Gecheng Fu , Yaoqi Guo , Yanfeng Wang , Yun Ma

The growing complexity of cloud based software systems has resulted in incident management becoming an integral part of the software development lifecycle. Root cause analysis (RCA), a critical part of the incident management process, is a…

Software Engineering · Computer Science 2024-03-08 Devjeet Roy , Xuchao Zhang , Rashi Bhave , Chetan Bansal , Pedro Las-Casas , Rodrigo Fonseca , Saravan Rajmohan

With the development of cloud-native technologies, microservice-based software systems face challenges in accurately localizing root causes when failures occur. Additionally, the cloud-edge collaborative environment introduces more…

Software Engineering · Computer Science 2024-06-21 Yuhan Zhu , Jian Wang , Bing Li , Xuxian Tang , Hao Li , Neng Zhang , Yuqi Zhao

Root Cause Analysis (RCA) plays a pivotal role in the incident diagnosis process for cloud services, requiring on-call engineers to identify the primary issues and implement corrective actions to prevent future recurrences. Improving the…

Computation and Language · Computer Science 2024-01-26 Xuchao Zhang , Supriyo Ghosh , Chetan Bansal , Rujia Wang , Minghua Ma , Yu Kang , Saravan Rajmohan

Root Cause Analysis (RCA) in mobile networks remains a challenging task due to the need for interpretability, domain expertise, and causal reasoning. In this work, we propose a lightweight framework that leverages Large Language Models…

Artificial Intelligence · Computer Science 2025-07-30 Mohamed Sana , Nicola Piovesan , Antonio De Domenico , Yibin Kang , Haozhe Zhang , Merouane Debbah , Fadhel Ayed

Existing multi-source root cause analysis (RCA) methods for microservice systems assume all services have traces to construct a service call graph. However, this assumption is not practical as microservice systems evolve rapidly and may…

Software Engineering · Computer Science 2026-04-21 Luan Pham , Huong Ha , Xiuzhen Zhang , Hongyu Zhang

In real-world scenarios, due to the highly decoupled and flexible nature of microservices, it poses greater challenges to system reliability. The more frequent occurrence of incidents has created a demand for Root Cause Analysis(RCA)…

Software Engineering · Computer Science 2025-07-31 Rui Ren

Root Cause Analysis (RCA) is essential for pinpointing the root causes of failures in microservice systems. Traditional data-driven RCA methods are typically limited to offline applications due to high computational demands, and existing…

Machine Learning · Computer Science 2025-12-17 Lecheng Zheng , Zhengzhang Chen , Haifeng Chen

Root cause analysis in microservice systems typically involves two core tasks: root cause localization (RCL) and failure type identification (FTI). Despite substantial research efforts, conventional diagnostic approaches still face two key…

Machine Learning · Computer Science 2025-11-25 Shuaiyu Xie , Hanbin He , Jian Wang , Bing Li

Root cause analysis (RCA) in microservices is challenging due to (i) noisy and heterogeneous multimodal observability (metrics, logs, traces), (ii) cascading failure propagation that amplifies downstream symptoms, and (iii) non-stationary…

Artificial Intelligence · Computer Science 2026-05-18 Junle Wang , Xingchuang Liao , Wenjun Wu