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Related papers: PsychEval: A Multi-Session and Multi-Therapy Bench…

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Large language model (LLM) chatbots are susceptible to biases and hallucinations, but current evaluations of mental wellness technologies lack comprehensive case studies to evaluate their practical applications. Here, we address this gap by…

Human-Computer Interaction · Computer Science 2024-07-17 Lucia Chen , David A. Preece , Pilleriin Sikka , James J. Gross , Ben Krause

Artificial Intelligence (AI) is a broad field that is upturning mental health care in many ways, from addressing anxiety, depression, and stress to increasing access, personalization of treatment, and real-time monitoring that enhances…

Computers and Society · Computer Science 2025-01-22 Hari Mohan Pandey

Individuals are increasingly utilizing large language model (LLM)based tools for mental health guidance and crisis support in place of human experts. While AI technology has great potential to improve health outcomes, insufficient empirical…

Objective: This paper introduces a patient simulator for scalable, automated evaluation of healthcare conversational agents, generating realistic, controllable interactions that systematically vary across medical, linguistic, and behavioral…

Large language models (LLMs) like GPT-4 show potential for scaling motivational interviewing (MI) in addiction care, but require systematic evaluation of therapeutic capabilities. We present a computational framework assessing…

Computation and Language · Computer Science 2025-05-26 Yinghui Huang , Yuxuan Jiang , Hui Liu , Yixin Cai , Weiqing Li , Xiangen Hu

Artificial intelligence systems are increasingly deployed in biomedical research. However, current evaluation frameworks may inadequately assess their effectiveness as research collaborators. This rapid review examines benchmarking…

There are growing concerns about the risks posed by AI companion applications designed for emotional engagement. Existing safety evaluations often rely on self-reported user data or interviews, offering limited insights into real-time…

Computation and Language · Computer Science 2026-05-04 Prerna Juneja , Lika Lomidze

Using large language models (LLMs) to assist psychological counseling is a significant but challenging task at present. Attempts have been made on improving empathetic conversations or acting as effective assistants in the treatment with…

Computation and Language · Computer Science 2024-06-11 Chenhao Zhang , Renhao Li , Minghuan Tan , Min Yang , Jingwei Zhu , Di Yang , Jiahao Zhao , Guancheng Ye , Chengming Li , Xiping Hu

Generative artificial intelligence (AI) is a promising direction for augmenting clinical diagnostic decision support and reducing diagnostic errors, a leading contributor to medical errors. To further the development of clinical AI systems,…

Computation and Language · Computer Science 2023-06-14 Brihat Sharma , Yanjun Gao , Timothy Miller , Matthew M. Churpek , Majid Afshar , Dmitriy Dligach

With the continuous evolution and refinement of LLMs, they are endowed with impressive logical reasoning or vertical thinking capabilities. But can they think out of the box? Do they possess proficient lateral thinking abilities? Following…

Computation and Language · Computer Science 2024-03-19 Shulin Huang , Shirong Ma , Yinghui Li , Mengzuo Huang , Wuhe Zou , Weidong Zhang , Hai-Tao Zheng

AI agents are expected to perform professional work across hundreds of occupational domains (from emergency department triage to nuclear reactor safety monitoring to customs import processing), yet existing benchmarks can only evaluate…

Computation and Language · Computer Science 2026-04-17 Xiaomeng Hu , Yinger Zhang , Fei Huang , Jianhong Tu , Yang Su , Lianghao Deng , Yuxuan Liu , Yantao Liu , Dayiheng Liu , Tsung-Yi Ho

AI-driven conversational coaching is increasingly used to support workplace negotiation, yet prior work assumes uniform effectiveness across users. We challenge this assumption by examining how individual differences, particularly…

Human-Computer Interaction · Computer Science 2026-04-02 Veda Duddu , Jash Rajesh Parekh , Andy Mao , Hanyi Min , Ziang Xiao , Vedant Das Swain , Koustuv Saha

The advent of technology-enhanced interventions has significantly transformed mental health services, offering new opportunities for delivering psychotherapy, particularly in remote settings. This paper reports on a pilot study exploring…

Human-Computer Interaction · Computer Science 2024-09-13 Jiashuo Cao , Wujie Gao , Yun Suen Pai , Simon Hoermann , Chen Li , Nilufar Baghaei , Mark Billinghurst

Recent benchmark studies have claimed that AI has approached or even surpassed human-level performances on various cognitive tasks. However, this position paper argues that current AI evaluation paradigms are insufficient for assessing…

Large Language Model (LLM)-based agents are increasingly deployed for complex, tool-based tasks where long-term memory is critical to driving actions. Existing benchmarks, however, primarily test a angent's ability to passively retrieve…

Computation and Language · Computer Science 2026-01-29 Yiting Shen , Kun Li , Wei Zhou , Songlin Hu

Deep learning and large public datasets have recently catalyzed the proliferation of AI models for processing brain recordings. However, systematically evaluating these models remains a challenge: not only do the preprocessing pipelines,…

With the growing adoption of agent-based models in policy evaluation, a pressing question arises: Can such systems effectively simulate and analyze complex social scenarios to inform policy decisions? Addressing this challenge could…

Multiagent Systems · Computer Science 2025-02-13 Jiaju Kang , Puyu Han , Tian Zhang , Luqi Gong

The rapid adoption of large language models in AI-powered language education has created an urgent need for evaluations that assess pedagogical effectiveness, particularly in language learning--one of the most common LLM use cases (Tamkin…

Computers and Society · Computer Science 2026-05-25 James Edgell , Wm. Matthew Kennedy , Isaac Pattis , Ben Knight , Danielle Carvalho , Elizabeth Wonnacott

LLM-based agents have emerged as transformative tools capable of executing complex tasks through iterative planning and action, achieving significant advancements in understanding and addressing user needs. Yet, their effectiveness remains…

Human-Computer Interaction · Computer Science 2025-08-26 Mithat Can Ozgun , Jiahuan Pei , Koen Hindriks , Lucia Donatelli , Qingzhi Liu , Junxiao Wang

The proliferation of Large Language Models (LLMs) and Intelligent Virtual Agents acting as psychotherapists presents significant opportunities for expanding mental healthcare access. However, their deployment has also been linked to serious…

Computation and Language · Computer Science 2025-09-23 Ian Steenstra , Timothy W. Bickmore
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